Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28774 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 15, 2025 — Rated 10 out of 10 by Edith Cooprider Zerorez Jacksonville
What do you like about our products and services?

Communication was great. Service guy was very professional and did a great job. Would use again.

Report a concern   December 14, 2025 — Rated 10 out of 10 by M.D. Zerorez Jacksonville
What do you like about our products and services?

Tech was very professional and pleasant, did an excellent job.

Report a concern   December 14, 2025 — Rated 10 out of 10 by Debra Mangini Zerorez Jacksonville
What do you like about our products and services?

My shower looks like new along with my kitchen tile and grout. Colton was efficient, fast, and hardworking..

Report a concern   December 14, 2025 — Rated 9 out of 10 by J.M. Zerorez Jacksonville
What do you like about our products and services?

You do a good job

Report a concern   December 14, 2025 — Rated 10 out of 10 by B.M. Zerorez Jacksonville
What do you like about our products and services?

Efficient staff. Good results on carpet.
Trey is an asset to your company.

Report a concern   December 14, 2025 — Rated 10 out of 10 by A.B. Zerorez Jacksonville
What do you like about our products and services?

Very professional services and my carpets and rugs look so nice after cleaning!

Report a concern   December 14, 2025 — Rated 10 out of 10 by Jeannine Strong Zerorez Jacksonville
What do you like about our products and services?

Clean product and great service

Report a concern   December 13, 2025 — Rated 10 out of 10 by G.Y. Zerorez Jacksonville
What do you like about our products and services?

When the service was done, the carpets looked almost new with a bright blue color. They also felt new with feet sinking down into the pile. The technician was very friendly and willing to assist our needs.

Report a concern   December 13, 2025 — Rated 10 out of 10 by E.C. Zerorez Jacksonville
What do you like about our products and services?

My technician was fabulous. I think his name was Kendall. He came to my house in Ponte Vedra Beach on Friday at 11 am. He explained everything and I added an additional service. Thank you, Kendall.

Report a concern   December 13, 2025 — Rated 10 out of 10 by Michelle Vendemia Zerorez Jacksonville
What do you like about our products and services?

Very professional work - floor looks great!

Report a concern   December 13, 2025 — Rated 10 out of 10 by Carolyn Klucha Zerorez Jacksonville
What do you like about our products and services?

Dalton was very detailed and professional. He listened to our concerned areas about our furniture and worked to treat them carefully. Would highly recommend him and ZeroRez.

Report a concern   December 12, 2025 — Rated 10 out of 10 by T.B. Zerorez Jacksonville
What do you like about our products and services?

Explained process and was efficient and respectful of property

Report a concern   December 12, 2025 — Rated 10 out of 10 by Stephanie Lippincott Zerorez Jacksonville
What do you like about our products and services?

Upfront and transparent pricing. Knowledgeable and professional technicians.

Report a concern   December 12, 2025 — Rated 10 out of 10 by S.R. Zerorez Jacksonville
What do you like about our products and services?

The consultant was knowledgeable and thorough!

Report a concern   December 12, 2025 — Rated 10 out of 10 by Evelyn Forman Zerorez Jacksonville
What do you like about our products and services?

Prompt, friendly service

Report a concern   December 12, 2025 — Rated 3 out of 10 by D.S. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

First of all, we were to receive notification of arrival at least 30 minutes in advance. What we received was less than 5 minutes. Then, the constant efforts to up-sell a product or products we did not require or want made the entire process less than desirable. Furthermore, the personnel and their equipment resulted in wet grass strewn throughout our home. So, no I really cannot say I would recommend your service to anyone else.

Report a concern   December 12, 2025 — Rated 10 out of 10 by C.D. Zerorez Jacksonville
What do you like about our products and services?

Our technician, Kendall, was very professional in explaining your products and services. He did a fantastic job cleaning our carpets.

Report a concern   December 11, 2025 — Rated 9 out of 10 by Helen Cross Zerorez Jacksonville
What do you like about our products and services?

Verry good job. The man that did the job was very through.

Report a concern   December 11, 2025 — Rated 10 out of 10 by C.T. Zerorez Jacksonville
What do you like about our products and services?

I like the detailed cleaning especially on soiled areas. I especially like that carpet is not left soaking wet and dries in a reasonable amount of time.

Report a concern   December 11, 2025 — Rated 10 out of 10 by Lisa Moredock Zerorez Jacksonville
What do you like about our products and services?

Our service tech Kendall was extremely professional and did an excellent job on our carpets and tile.

Report a concern   December 11, 2025 — Rated 10 out of 10 by Angela Walker Zerorez Jacksonville
What do you like about our products and services?

Service was excellent. Technician was professional, knowledgeable about his work, pleasant, and efficient.

Report a concern   December 11, 2025 — Rated 10 out of 10 by A.S. Zerorez Jacksonville
What do you like about our products and services?

You were responsive to an immediate request ... and he didn't a good job.

Report a concern   December 11, 2025 — Rated 10 out of 10 by C.P. Zerorez Jacksonville
What do you like about our products and services?

Technician was very informative and professional.

Report a concern   December 11, 2025 — Rated 10 out of 10 by Anitha Kartha Zerorez Jacksonville
What do you like about our products and services?

They do a great job of getting stubborn stains out of carpets. One of my guests had an unfortunate incident with too much red wine and my carpet looked like a it had seen a bloody murder. Zerorez came out that week and got it all out. It took them a few tries but they did it! And my house is ready for more guests…maybe less wine served.

Report a concern   December 11, 2025 — Rated 10 out of 10 by N.B. Zerorez Jacksonville
What do you like about our products and services?

Pet friendly most important. All techs have been very professional. Quick drying.

Report a concern   December 11, 2025 — Rated 10 out of 10 by S.K. Zerorez Jacksonville
What do you like about our products and services?

Morgan did a fantastic job cleaning our tile floor in our lanai.

Report a concern   December 10, 2025 — Rated 10 out of 10 by Tracy Gregg Zerorez Jacksonville
What do you like about our products and services?

i've used Zerorez for years because you can depend on them to do a good job. My technician Anthony Feliciano was very polite and he worked hard to get the stains out of my carpet. He also applied the odor control which was needed due to the pet stain that happened. I am very grateful of how hard he worked and he was successful! One of the best technicians I've had from Zerorez. Thanks!

Report a concern   December 10, 2025 — Rated 10 out of 10 by Debra Metzger Zerorez Jacksonville
What do you like about our products and services?

Anthony was so helpful. He explained the cleaning process to us and walked us through each room. We had some pet stains and he was able to remove the stains and deodorize the carpet and now the carpet looks new again. I will recommend Anthony to my friends!

Report a concern   December 10, 2025 — Rated 6 out of 10 by G.B. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The technician was great. Disappointed that even with me saying I accept full responsibility for the rug that the tech could not
Touch it.

Report a concern   December 10, 2025 — Rated 10 out of 10 by A.B. Zerorez Jacksonville
What do you like about our products and services?

We had our tiles and grout cleaned. The floors came out good. The technician was knowledgeable and nice.


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