Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29048 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 21, 2026 — Rated 10 out of 10 by Matt Munn Zerorez Jacksonville
What do you like about our products and services?

Very professional. Efficient, courteous , and informative technicians.

Report a concern   February 20, 2026 — Rated 10 out of 10 by Monica Gonzalez Zerorez Jacksonville
What do you like about our products and services?

Alex was absolutely great! He’s customer service was
Outstanding!! He took his time in cleaning the room and wasn’t in a rush to just get the job done and
Over with!!

Outstanding job!!!!

Report a concern   February 20, 2026 — Rated 10 out of 10 by M.B. Zerorez Jacksonville
What do you like about our products and services?

Professional service again. This is my second time using the upholstery cleaning service. Alex arrived on time, explained his strategy, and took time to address my concerns with the furniture cushions.

Report a concern   February 20, 2026 — Rated 10 out of 10 by A.S. Zerorez Jacksonville
What do you like about our products and services?

Jake and Clayton were great to work with! Professional yet friendly! I am quite pleased with the service they provided.

Report a concern   February 20, 2026 — Rated 10 out of 10 by Bonnie Evans Zerorez Jacksonville
What do you like about our products and services?

On time, good job, fast

Report a concern   February 20, 2026 — Rated 9 out of 10 by S.B. Zerorez Jacksonville
What do you like about our products and services?

Quick to schedule, friendly technician but the dirt on my chair did not come out.

Report a concern   February 20, 2026 — Rated 10 out of 10 by Lori Burnett Zerorez Jacksonville
What do you like about our products and services?

Our Tech was Gabe .. He is a rockstar very helpful and professional . We will definitely use Zerorez again.

Report a concern   February 19, 2026 — Rated 10 out of 10 by N.H. Zerorez Jacksonville
What do you like about our products and services?

Quick turnaround once scheduled. On time, curtious and did a good job.

Report a concern   February 19, 2026 — Rated 10 out of 10 by Angela Harwood Zerorez Jacksonville
What do you like about our products and services?

Antonio was very professional and did an amazing job cleaning my carpets!

Report a concern   February 19, 2026 — Rated 10 out of 10 by Elizabeth Tenenbaum Zerorez Jacksonville
What do you like about our products and services?

Great results and excellent service!

Report a concern   February 19, 2026 — Rated 7 out of 10 by C.P. Zerorez Jacksonville
What could we do to improve?

The tech was on time and professional and did a good job though our carpet still has some unsightly areas. I like the zerorez product and have had experience with it in the past in another state. My problem with and the reason why I would hesitate to recommend zerorez is because of the over priced up sold products. An extra $65.00 for odor control on one room outrageous in my humble opinion and $45.00 for stain protection that took the tech less then 5 minutes to apply crazy.

Report a concern   February 18, 2026 — Rated 10 out of 10 by G.I. Zerorez Jacksonville
What do you like about our products and services?

Very punctual, service and technician went above and beyond to meet our needs

Report a concern   February 18, 2026 — Rated 10 out of 10 by Lori Sliberman Zerorez Jacksonville
What do you like about our products and services?

Our tech was a really good guy, very professional, and considerate, explained everything he was doing.

Report a concern   February 18, 2026 — Rated 10 out of 10 by Beth Leavitt Zerorez Jacksonville
What do you like about our products and services?

Wondering experience today with Zero Rez. Logan was very professional and thorough. Everything turned out so nice and clean!

Report a concern   February 18, 2026 — Rated 10 out of 10 by D.H. Zerorez Jacksonville
What do you like about our products and services?

Technicians are great. Does work well and quickly

Report a concern   February 17, 2026 — Rated 8 out of 10 by A.V. Zerorez Jacksonville
What could we do to improve?

Service was perfect

Report a concern   February 17, 2026 — Rated 10 out of 10 by R.R. Zerorez Jacksonville
What do you like about our products and services?

Kendell conducted himself in a gentlemanly, compassionate manner. He exerted effort to ensure that my carpet was as clean as possible.

Report a concern   February 17, 2026 — Rated 10 out of 10 by C.H. Zerorez Jacksonville
What do you like about our products and services?

Dalton did a great job, he was careful and methodical in his approach to the job. Good personality. Happy to have him do this work.

Report a concern   February 17, 2026 — Rated 10 out of 10 by C.H. Zerorez Jacksonville
What do you like about our products and services?

Clean carpet, exactly what in wanted!

Report a concern   February 17, 2026 — Rated 10 out of 10 by R.B. Zerorez Jacksonville
What do you like about our products and services?

I like the fact that the company does a thorough professional job at a reasonable price.

Report a concern   February 16, 2026 — Rated 10 out of 10 by Katherine Fjelstad Zerorez Jacksonville
What do you like about our products and services?

My technician, Alex, was great! He was a very hard worker and very conscientious. He is a definite asset to your organization. Please recognize Alex for his great work ethic and his exceptional customer service.

Report a concern   February 16, 2026 — Rated 10 out of 10 by A.K. Zerorez Jacksonville
What do you like about our products and services?

Thank you for going above and beyond!

Report a concern   February 15, 2026 — Rated 10 out of 10 by J.W. Zerorez Jacksonville
What do you like about our products and services?

Our experience with Zerorez was fantastic. The prices are reasonable. The Technician was punctual, friendly, and took pride in his work. The outcome exceeded our expectations. We will absolutely recommend Zerorez to friends and neighbors.

Report a concern   February 15, 2026 — Rated 10 out of 10 by L.H. Zerorez Jacksonville
What do you like about our products and services?

The representative was extremely pleasant and professional and efficient.
He made it an experience.I would definitely want to make others aware of for great service!

Report a concern   February 15, 2026 — Rated 8 out of 10 by M.H. Zerorez Jacksonville
What could we do to improve?

Get out all the stains. Haha!

Report a concern   February 14, 2026 — Rated 6 out of 10 by L.F.H. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

My rugs did have many dog stains and initially they were gone but seem to be coming back and even though the deodorizer was used and initially smelled very good now has an even more doggy smell.

Report a concern   February 14, 2026 — Rated 10 out of 10 by Paula Bedard Zerorez Jacksonville
What do you like about our products and services?

My service technician was very nice & helpful. I really appreciated his time here.

Report a concern   February 14, 2026 — Rated 10 out of 10 by A.S. Zerorez Jacksonville
What do you like about our products and services?

Tech showed up early and did a great job.

Report a concern   February 14, 2026 — Rated 10 out of 10 by D.W. Zerorez Jacksonville
What do you like about our products and services?

very clean

Report a concern   February 13, 2026 — Rated 10 out of 10 by P.F. Zerorez Jacksonville
What do you like about our products and services?

Completely eradicated stains in high impact areas. Technician was very helpful and courteous


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