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based on 29080 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service tech
Excellent work, Professional People
Robert did a great job at not only servicing our rugs and tile.
He also made us feel like what we wanted was the most important thing.
It is great dealing with a company that has customer service like that.
Thank You...Bill Greathead
I like the concept of not coating carpets with soap, and not soaking the carpets with water. I like the fact that even old stains left after cleaning by another company were removed. The technician was polite and efficient.
Fast simple effective. Friendly staff
Carpet looked clean, smelled fresh but not strong chemical smell.
Need manager to call me
Always fantastic. Knowledgeable and courteous. I've used you since you opened and have recommended to many.
Professionalismand friendly representative
works, cleans carpet
I have not received the estimate to clean our hall rugs as yet.
prompt
I was pleased at how clean they got it. The tech was wonderful
Great service and results
The products are chemical free. The technician that came to clean the carpet was very nice and professional.
worked well on old carpet
Very professional and great job on carpets
Professional service and great results.
Professional and on time. Great results! Will use again and recommend to others!
Your employee aimed to please and was very efficient.I would use you again thank you
I like the high quality of your product. My carpets are always soft and very clean after your visit.
I am very satisfied with Zerorez. My only concern is that the technician, Robert, is very high pressure regarding sales. He repeatedly tried to sell protective sealing for my carpets as well as grout cleaning for my tile. I told him clearly that I just wanted the carpets cleaned. This happened on Robert's previous visit as well.
The personnel that answer the phones are very professional.
No soap. Always reliable. Best for carpet cleaning.
I have used Zero Rez at least the past. 4 years and been very satisfied with the results. They treated the spots of I concern and were able to get them clean. This time all of the stains or extra dirty stains did not come clean. The tech said as the carpet ages it is not as resilient in stain removal.
All of our carpets were installed at various times and none if them cleaned up very well. I also noticed that when I walked on the carpet when it was still damp and then stepped on my tile floor it was not slippery. Usually it is very slippery ( basic). This makes me think rmthT the concentration if the cleaner was not as strong as usual.
Service was ourstanding from Julie in the office to Patrick in the field. Happy from start to finish.
It is sometimes uncomfortable to have strangers coming in to your home, however this experience was far from uncomfortable. David was fantastic. After introducing himself, he explained the process and walked through the areas to be do done. His professional and congenial personality gave me a feeling of trust and confidence. He worked efficiently and cleaned up as well. Halfway through the family room carpet, he called me to compare what was done to what was not…what a difference! I was astonished at how clean our carpets looked when David was finished. I will definitely use this service again (requesting military David) and recommend Zerorez to everyone.
Everything
Carpets look great again.
On time, CLEAN!, very thorough and did a fantastic job! Tech explained everything he was going to do and I was, as always, very pleased with the results!
I am very happy with Zerorez. They get out 99% of spots and it smells fresh and pleasing and leaves no residue. Marge Monteith

Service was quick and results excellent. I have already told friends and colleagues.