What our clients think of us!

Professional staff. Great quality of work.

It really works.

Friendly service, great results and super-fast ad efficient! Thanks so much!

I liked that no harsh chemicals were used. It really cleaned the carpets and left a nice clean smell. The technician was very nice and did a good job.

Prompt, courteous service. Only issue I had was that I didn't do enough research. I thought "zero rez" meant no residue at all and we would be able to walk on the carpets sooner that 6-8 hours.

The technician was very good, I liked his efficiency and friendliness. Carpets look great.

Eco friendly, effective, quick, polite, the whole package.

They leave the carpet clean smelling and soft

I had problems with my carpet getting cleaned. The first two times they tried to clean it
Ben did a very good job of explaining what he was doing. I called after the second cleaning for them to come out again. I assumed they would send out Ben again as he was familiar with
what was happening with the carpet an the steps he had previously taken to correct the problem that was occurring. Instead they sent out Chris, who was very condescending and implied that I was only seeing shadows. I feel he only did a cursory job of cleaning. I also think it was a mistake for the company to send a different person who did not know what had happened previously. I called back the next day to let you know the carpet was still not clean and that I thought since your company had tried 3 times to clean it, I decided to let the carpet rest since it had been wet and dried 3 times in less than a week.

Extremely professional and courteous. The guys do an amazing job of getting everything as clean as new again. Love Zerorez!!!!

Appointments readily available, prompt arrival at appointment time and professional service.

Cleaned really well and dried fast. Technician was punctual.

The service and product are exactly as promised. I had an area rug cleaned and it is beautiful! It even FEELS clean when we walk across it with bare feet, and it smells and looks brand new. Everyone I spoke to was friendly and courteous. The area rug professional called me and gave me a full evaluation and explanation of exactly how they would clean the rug, and made sure to understand what I needed before proceeding. That kind of attention really stands out. I will definitely recommend Zero Rez to everyone I know.

Carpets are always thoroughly cleaned and dry quickly. Stains are gone. Technician is friendly and professional.

The young men were very professional and polite...the product has no order and dried fast and really clean. I will not hesitate to use y'all again or recommend your service.

I always have a wonderful experience with your company and always give your number out to
my customers

donna kelley

My floor look fabulous. I am quite shocked how clean they really came. The tech that provided the service was wonderful & quite helpful

Promptly show up and get the job done

The service man was on time and neat and courteous. I like the fact that the cleaning solvents were a naturally sourced product. I was amazed at how clean my older carpets had become after your service was complete. Because we have had several pets over the years, there was a lot of pet hair in the carpets. I was very pleased to find that your service had removed more of the hair than I thought was possible. The carpet got cleaned very well.
There was an issue that concerned us, though. The sales person told us that there would be two service men sent and that they had special equipment so that there wouldn't be any problem if something like a sofa needed to be moved or slid out of the way for cleaning, which was the case. The sofa only needed to be moved a couple of feet.
Upon being told this information, we chose Zerorez and didn't worry about this issue. What happened is that there was only one service man who informed me that he wouldn't be able to move the sofa, (A standard size sofa), because it was too large and heavy. The carpet under the sofa didn't get cleaned as we had hoped. There needs to be improvement in the area of company policy when a potential customer asks questions relating to what your services will and will not do. This was disappointing.

My carpet dries quickly and looks better than it ever has with other companies:)

Short dry time. Rep was very organized & neat and represents the company well. I even tried to offer him a job at our company

The young man who completed my carpet cleaning was extremely helpful, thorough, professional,and skilled at his craft. I was very pleased with the level of service, and the thorough execution!

liked drying time

My technician was the best I have ever seen. Even though he was young, he took time to do every corner & explain each step to me. Very good work & love put into my carpet!

BEN IS A PROFESSIONAL AND COURTEOUS EMPLOYEE. EXPLAINS WHAT HE IS DOING AND ANSWERS ALL QUESTIONS.

Professional people coming to our house - same person as a year and a half ago - says a lot about your company that the same people come - love the fact that when you are finished the carpet and tile are clean

Good for allergies. .. no harsh chemicals

The technician was prompt and polite and completed his work in a timely fashion. However, the carpets took about 32 hours to dry and in some places they are still damp. We have had the A/C on 75 with ceiling fans running to help dry the carpets. There appears to be a residue on the carpets and a feeling of a hard film on them. They are not soft as they were prior to the cleaning. Zerorez cleaned our carpets previously and we did not find the same problem.

I love the fact that you don't use harsh chemicals, yet the cleaner does a fantastic job with the carpets. Also, Patrick, our carpet man is fabulous! He is very personal yet very professional. I enjoyed the service, and would definitely use you again and recommend you to all my friends.

The technician was prompt, explained what he will do and what the carpet should look like when he is finished and finished promptly.