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based on 26422 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Customer service
Technician worked very hard to remove tough carpet stains
Easy to schedule, courteous, great products and results.
This is not the first time using zero Rez & we are very satisified with your company . I love the fact that their is no rezido left on or intend carpet. The carpet also has a wonderful citrus smell. Our carpets look and new again.
Thank you again , Zero Rez.
I received the estimate in a timely manner. We are in the process of moving so he gave us a quote in two phases which was helpful.
Our technician was friendly and efficient. Really explained everything to us and he did a wonderful job.
we were able to get the carpet cleaned in our RV . .
Efficiency
The products are outstanding. My carpet always looks like new after Zerorez has finished cleaning, and the professionalism and courtesy of the associate is unmatched in the service industry.
Quick and easy. Carpet dried quickly and it looks great. The tile cleaning was impressive. Technician was very polite and professional.
As always, your tech was friendly, courteous and extremely professional. I would, and have, recommended your company to numerous friends and family and will continue to do so.
Very helpful and professional
Very friendly and efficient technician. No residue. Carpets were nice and clean.
How clean the carpet came. No smells. I have already told friends and family how much I liked your services. And Chris was great!
Austin was outstanding--answering my questions, showing me the truck and explaining how it worked, then doing an excellent job with the sectional and the carpet. Took extra care with the high traffic areas, and was just all around pleasant!
Quick and great results!!
The young man you sent was ex-military and so professional that it was a great experience and would use your Company again. He told me exactly what was going on and I am very pleased with the result. Thank you again.
Friendly and diligent service by the cleaner who came to the house!
The attention to details and thorough work ethics.
No soaps involved. Technician was very courteous and helpful.
Efficient and Natural Products
My carpets and furniture look clean and stay clean longer with Zerorez.
The corners of my tiled areas were never touched so I still have dirt build up in the grout at the corners of the room.
The edges of my carpet where it meets the tile were not evenly cleaned so I have dark areas still there.
No attention was given to spots except the pre-spray. The excuse given was the age of my carpet. Blew the electrical outlets in my Master bath and didn't draw my attention to it. More interested in the length of time in my home than doing a complete and thorough job.
No residue left
The people who did the service were excellent. They were extremely knowledgeable and professional.
Ability to restore and clean a room that has hard traffic use.
everything
Wouldn't use anyone else and I've tried in the past. You are the best.
Safe effective and good results every time
Your representative was phenomenal. I wish more people understood the impact of professionalism, choices we make in who we have business relationships with and how much you have to learn from someone who serves as the kind of person you want representing your company.
You do good work and the people are very friendly and god at what they do.