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based on 26422 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good results, fast, friendly, upfront pricing...all of it.
Very thorough job
Great customer service. Carpets and tile always very clean.
We had a carpet stain emergency on a Saturday morning and our Zerorez professional was able to come to our rescue the same day.
The treatment and cleaning of our carpets was wonderful. The tech, Stuart was Very informative and professional.He did exactly what he said he would do with no excuses. Our carpet looks brand new . Thanks.
As always your technician was professional, prompt and knew how to clean a carpet. I have used your company for years and recommend to all my friends. One time my dog had cut her paw and left blood marks all over the carpet before I could bandage the cut. I called and explained the situation and you sent a technician out that day to take care of the cleaning.
Thank you zerorez.
Jane Fuller
Dave was very efficient and courteous. He did an excellent job removing dog pet odors and cleaned the carpet very well.
Friendly service and productive product
The mechanic is knowledgeable and confident in his product. I received great results.
Professional, trustworthy. You've kept our 15 plus year old carpet surviving for years. Because of your care we've saved money by not having to replace it for so long. You've gotten out unbelievable stains in the past and even replace padding when necessary. We trust your work and expertise.
You treat the customer excellent
I have a senativty to select scents and fragrances and the products used did not cause an alergic reaction. The technician was professional and knowledgeable.
Knowledgeable technician. Clean and courteous. Very professional job
Safe for my grandkids
It didn't smell like chemicals!
The young man was very nice his appearance was clean and neat.explaining how he would do the job.
They clean well and do not leave the floors or carpets wet for very long. The tech was very knowledgeable and efficient.
Fast, non-toxic, cleaned stains well.
Proffesional technician, fast service, and got stains out
Primarily, the gentleman (employee) who came out, David Johnson, was a pleasure to have in my house, an exemplary worker, courteous, considerate, efficient and respectful. The results were very good, David Johnson was excellent. You are indeed blessed to have such great employee.
Great customer service!
I like how Robert explained what would happen with the grout in our home. I tried to clean it before and it got darker. He educated me enough to where I could trust it would return closer if not totally back to its original color. He was right and it was beautiful!
We were told that delivery of our rug would occur on Saturday 9/19 in the afternoon. We called the gate to let the company in; we moved the furniture out of the way and mopped the floor. We had dinner guests coming that evening. At 4:00 we called the company to find out when the delivery would happen; no one answered, so we left a message. Finally, as our guests arrived, we moved all the furniture back into place. On Monday morning, we were told that we were given that delivery date in error; in fact, our rug would not be returned until Thursday. Poor communication.
Job was done professionally, throughly and on time Brad explained what he was going to do then with lots of hard work got the carpet cleaner than ever before. We will definitely use Zerorez again.
The last application left the rooms much wetter than in any previous application. We have been using Zerorez for quite a few years and have never had this situation before.
Kamal Last name removed
clean, fresh smell
David showed up on time and did a great job. He was very friendly and knowledgeable as he explained my problem areas and made a good effort in upgrading me to the stain guard to keep the problem from getting worse. Highly recommend.
Zerorez is a company that consistently provides the highest level of quality in their work and in their employees. Their employees are always professional and friendly and their work is absolutely the best!
You are very customer oriented. Garrett did a thorough job and was very professional. He explained in advance what he was doing along with the expected results. I have used Zerorez in the past and will continue to do so as well as recommend them to others seeking similar services.
No odor and dries quickly