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26422 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professionalism and competency.
Patrick did an outstanding job. The best ever in my experience. Want him again the next time.
The technician was very courteous and knowledgeable. He did a great job of explaining the Zerorez process.
I like that products are not chemical filled and services were quick and thorough.
A small mess of either cleaner or protectant was left on my tile right in front of my front door. Also there were some spots missed in the area where I had cleaned. The operator was very friendly though.
reasonable prices and convenient hours
I've always had a great experience with the product. Never wet carpet for days, always clean and the tile cleaning is amazing too. The staff is amazing.
Again, your service was outstanding. I was happy to hear that you are employing our retired service men in your company. The technician you sent,
David Johnson, couldn't have been nicer. He explained everything that he was going to do to my carpets and then proceeded to do exactly that.
Thanks again, Zerorez, I will be using you again & I will ask for David Johnson by name.
Name removed
Service and products were amazing.
Robert did an excellent job with our carpets. we are happy with the out come and will continue to call Zerorez for our cleaning needs.
Everything.
Great
Robert was very personable and helpful.
Service tech was stellar!!
They were very professional, on time, fast and my carpet looks FABULOUS!!!!!
Professional and courteous servicemen. I have used zero rez for several years and continue to to be happy with the serivce.
First time customer. Was no sure what to expect.
Robert introduced himself and talked through the process with me. was very helpful.
Wonderful service and the carpet looks great afterwards. I was very pleased with the outcome. The guy that came was very kind and professional...
I REALLY like the fact that the entire house smelled like a clean citrus scent once he was finished and he got out a few stains that I didn't think would come out.
Also, we just got a puppy and he had a few accidents here and there so I wanted a good cleaning to prevent any unpleasant urine odor. The carpet looked flawless once they were finished. I will definitely be using this company again! Some carpet cleaning companies do a mediocre job, but this company is hands down the best I have used so far.
Try them out. 👍🏻
Ben was customer friendly and took pride in his work.
Good results
It dries so quickly.
Smelt great and looked good! The man that came to our hom was very knowledgable and extremely nice.
It made my carpet look like new. I love the citrus smell; and I like the protection seal that was applied.Finally the service man Mr. Donald Johnson, was very know legalese about the product. He was able to answer all my many questions.
Very good products and Robert was great very good service
On time, efficient and knowledgable.
You did a great job on my carpet. It looks great!!!!
Technicians were were cordial and professional. Carpets look and smell great, and I love that there is no "crunchiness!"
The care representative that came to our home and the customer service experience from the time we initiated the call to schedule the appointment.
Ben was very knowledgeable, friendly, and detailed when cleaning my carpet. He did a great job.
service rep was very informative and thorough...job well done
Came early, was professional and curteous, told us what he was doing the whole process, and the carpet looked amazing.