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based on 28823 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The customer service (scheduling and service tech) is absolutely wonderful, and my carpets look and smell wonderful!
Zerorez has very conscientious employees who know that customer service is important. They will get the job done to your satisfaction.
Always very professional.
Everyone is very polite,timely and as always great results.
They were on time and very fast and nice
Zack was great,he work hard and explained the process.my carpets look and feel so much better.
Robbie was my tech and he was great. I'd recommend him a zeroes to anyone needing this service. First name removed
Cleanliness
The technician arrived promptly, was very polite and did an outstanding job on carpet and upholstery which our two dogs had "customized"! The young lady in the office was very professional and accommodating. Zerorez deserves its excellent reputation!
Your employee was on time, did a great job, and did not make a mess. He was dressed in a clean Zerorez uniform and did a very professional job after explaining what he was going to do.
Amazing job! My tile looks great!
Employee was efficient & friendly. He worked hard & did a good job.
Prompt, friendly , knowledgeable, professional
Not at the moment
Service, Quality, People and end results, We are very pleased and will use them again.
I cannot express how pleased I am with my overall experience with Zerorez. I live in an apartment and had my carpets, couch and loveseat cleaned. The tech deservers a score of 15.
He was business friendly, courteous and very meticulous 100% of the time. My furniture looks like new and the carpeting is cleaner than when I moved in!
Traffic pattern still visible on bedroom carpet after 2 cleanings. Also still rough spots. Robbie blamed wear, but I think it is possible to get it cleaner.
Corey who took care of our carpets and furniture was phenomenal! What an awesome worker!
Corey was thorough with his and so pleasant.
it really cleaned the carpets
love the fresh citrus scent and how clean the carpets are
Great. Very nice staff.
Our carpet was much cleaner than I expected. The smell is pleasant and I was amazed by the quality.
Thorough, clean
Good job Still have some water in carpet after 24hrs though
Clean cut employees. Safe cleaning method
Professional. Always do a wonderful thorough job and the price is always right. The best I have eve used and will continue to doso. I do recommend Zerorez to all my firends.
Friendly, knowledgeable service and thorough job.
A little disappointed with stain removal
It is a very top notch professional product, and Zach the Technician was very professional, explained everything well, and answered any and all questions. Thank you, David