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based on 26422 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician came on time was very professional explained everything to me and did a great job
Had my carpets cleaned in my home in Atlanta over six months ago and you can still smell the clean smell when you walk in. Very pleased with the results from Zerorez, that's why I wanted them to come clean my carpets in Jacksonville before I moved in. Garrett did an awesome job and would highly recommend Zerorez.
carpet is clened very well
Very friendly, professional and thorough
My carpets look GREAT !! David did a really wonderful job, I'll request him next time.
The carpet was cleaned promptly,efficiently and well. The lady who answered the phone and Spencer were polite, knowledgeable, and friendly. The chemicals did not harm my pets and it dried in the time I was given.
My technician, Robert, was very professional. He explained the options available to me and exactly what each option entailed. He cleaned up after himself as well.
The treatment left a residue on my carpets. The tech said that it was caused by previous treatments. We just bought the house so we don't know the history. You can provide a full refund to make things right.
I could not have been happier with the services provided. Will recommend to all and will definitely use again!! Our carpet looks amazing!!!!
The tile & grout cleaner was amazing! My floors look like new!
Very cleanness carpet& grout!
Richard was a very nice person and I would recommend Zerorez to anyone that needs their carpet cleaned to call Zerorez. I would also recommend they ask for Richard. He truly is a very nice man.
Polite, knowledgable, efficient. I like the product.
Quick and efficient
Through job every time !
Showed up on time and was very professional.
The carpet looked good for one day. Then stains that other carpet services have gotten out came back up and the extra extraction treatment I paid for didn't seem to do anything. A terrible smell came from one of the rooms after he was done that wasn't present before, but the most disturbing part was the the carpets looked terrible the next day. I spent 490.00 on the house to have tile and carpet done. The tech was nice and seemed very knowledgeable and worked well, I just think the product didn't work for the needs in my home. Some were pet stains, but not all. It just didn't seem to do anything .
There is no chemical smell and I am satisfied with the results
The technician tried his best to take care of problem areas in my carpet. He listened to what I had to say.
Cleans well
He was on time and did the job without delay. He explained what he was going to do and how long we should wait before putting the area rugs back on the carpet.
We will defiantly use your service again...
It worked great. The church pews and altar looks great.
Service was GREAT and so fast. Robert did everything he could to make sure I was pleased with all the services he performed. My Carpet dried quickly and the house smelled great after the vents were cleaned. I have already recommended you to a friend. As a Realtor, I will recommend you to all my clients!
Austin was great. Very polite and did what he said he was going to do. Results look great, especially the tile.
clean and effective
good prices and great service, the representatives are honest and professional.
They do an EXCELLENT job and are very thorough. The person that came out to my house was very personable and conscientious with spots. However, I was disappointed when I made the reservation that you have had such a substantial rate increase. It would be nice to have a Senior Discount or a loyalty discount for annual customers. After all your word of mouth is your best advertising.
I didn't notice a result much different from other carpet cleaners but, more importantly, I specifically asked about a demo of your duct cleaning when I made the appointment. I was told they would be sure to have the equipment on the truck, but when they arrived and were asked the said they couldn't do the demo because they didn't have the right equipment on the truck.
Austin was awesome, he showed up on time and did a great job.
Brad Swain did an awesome job! Thank you!