Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29377 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 29, 2017 — Rated 8 out of 10 by L.J. Zerorez Jacksonville
What could we do to improve?

Go back over the area to check edges and corners. No big deal ... I went back over a couple of areas and brushed it over.
Your service rep was on time, very polite. Overall, I'm a satisfied customer.
Name removed, 4276 Morena Lane, Jx Fl.

Report a concern   January 29, 2017 — Rated 9 out of 10 by D.K. Zerorez Jacksonville
What do you like about our products and services?

Service person was polite and professional. He explained what he'd do and how long it would take. Clean, fresh smell .

Report a concern   January 29, 2017 — Rated 10 out of 10 by Charlene Seidel Zerorez Jacksonville
What do you like about our products and services?

Spencer was awesome, very knowledgeable and professional. My house smells wonderful and my carpets have never been cleaner. I would highly recommend Zerorez to friends and family.

Report a concern   January 29, 2017 — Rated 10 out of 10 by M.S. Zerorez Jacksonville
What do you like about our products and services?

Tech was nice and knowledgeable, my carpets hadn't been cleaned in 8 years and was very surprised at how clean they looked. 100% better!

Report a concern   January 29, 2017 — Rated 10 out of 10 by G.R. Zerorez Jacksonville
What do you like about our products and services?

Flexible schedule, fast and professional.

Report a concern   January 29, 2017 — Rated 10 out of 10 by J.W. Zerorez Jacksonville
What do you like about our products and services?

The care taken to protect my home.

Report a concern   January 29, 2017 — Rated 10 out of 10 by R.F. Zerorez Jacksonville
What do you like about our products and services?

Technician was very helpful and went out of his way to ensure my floors and furniture were clean. Thanks!

Report a concern   January 29, 2017 — Rated 10 out of 10 by J.L. Zerorez Jacksonville
What do you like about our products and services?

Service was great. Finished result looked amazing.

Report a concern   January 29, 2017 — Rated 10 out of 10 by J.M. Zerorez Jacksonville
What do you like about our products and services?

All ready have told his mother and she is going tocall you
Her name is Maggie Last name removed service was great.the guy was very friendly and did a very very good job.

Report a concern   January 29, 2017 — Rated 8 out of 10 by P.M. Zerorez Jacksonville
What could we do to improve?

Was very happy with the cleaning. Feel like area right in front of stove needed a little extra.
Over all I would not hesitate to have your company back again! Mitch was very nice to deal with.
Thank you for a good job.

Report a concern   January 29, 2017 — Rated 10 out of 10 by Richard Tyde Zerorez Jacksonville
What do you like about our products and services?

The service technicians were very professional, came early and explained the process to me

Report a concern   January 29, 2017 — Rated 10 out of 10 by S.Z. Zerorez Jacksonville
What do you like about our products and services?

No Residue. responsive customer service

Report a concern   January 29, 2017 — Rated 10 out of 10 by David Stogin Zerorez Jacksonville
What do you like about our products and services?

The tech explained exactly what he was going to do before he started and the carpets came amazingly clean. The tech could not have been more professional or nice. Excellent result and experience! Thanks.

Report a concern   January 29, 2017 — Rated 10 out of 10 by P.D. Zerorez Jacksonville
What do you like about our products and services?

On time service, professionally run business, great cleaning job!

Report a concern   January 29, 2017 — Rated 10 out of 10 by A.B. Zerorez Jacksonville
What do you like about our products and services?

My carpets look great as does the tile and upholstery !
Mitch was fantastic. He worked extremely hard to remove some tough stains and was very professional!

Report a concern   January 29, 2017 — Rated 10 out of 10 by Andy Jackson Zerorez Jacksonville
What do you like about our products and services?

It worked very well

Report a concern   January 28, 2017 — Rated 10 out of 10 by E.S. Zerorez Jacksonville
What do you like about our products and services?

I was able to get a next day appointment. Mitch called to let me know he was on his way. He was on time, did a great job, was professional and very pleasant. He cleaned four rooms of carpet and my sectional. I was very happy with the results! I will definitely use them again and would recommend them to friends and family.

Report a concern   January 28, 2017 — Rated 10 out of 10 by L.S. Zerorez Jacksonville
What do you like about our products and services?

No residue or chemicals

Report a concern   January 28, 2017 — Rated 10 out of 10 by Bonnie Watson Zerorez Jacksonville
What do you like about our products and services?

The two boys who cleaned our carpets were extremely polite and helpful. They explained how the cleaning process worked and were finished in only an hour. Would definitely use you all again! Our carpets look amazing! I don't cringe anymore when I walk into the back bedrooms. They were pretty bad...lol!

Report a concern   January 28, 2017 — Rated 10 out of 10 by J.R. Zerorez Jacksonville
What do you like about our products and services?

Always feels clean and fresh after the cleaning. Technician is friendly and knowledgeable.

Report a concern   January 28, 2017 — Rated 10 out of 10 by Scott Young Zerorez Jacksonville
What do you like about our products and services?

Outstanding customer service! Overall perfect experience, from making appointment to completion of work.

Report a concern   January 28, 2017 — Rated 10 out of 10 by M.L. Zerorez Jacksonville
What do you like about our products and services?

Zerorez did a terrific job on our 16 year old carpet. Believe it or not, it almost looks brand new.

Report a concern   January 28, 2017 — Rated 7 out of 10 by A.S. Zerorez Jacksonville
What could we do to improve?

It's a little expensive but the man who cleaned for us was very nice and courteous and did a good job.

Report a concern   January 28, 2017 — Rated 10 out of 10 by P.K. Zerorez Jacksonville
What do you like about our products and services?

Overall service and the politeness of the Technician. Very polite and on time. wore booties over his work shoes, a trait most repairman or Technicians DO NOT DO.

Report a concern   January 27, 2017 — Rated 10 out of 10 by Pam Gillespie Zerorez Jacksonville
What do you like about our products and services?

Nice smell or no odor. Stains gone

Report a concern   January 27, 2017 — Rated 10 out of 10 by K.R. Zerorez Jacksonville
What do you like about our products and services?

The products are all natural and services are excellent!

Report a concern   January 27, 2017 — Rated 10 out of 10 by Ernest Cunningtham Zerorez Jacksonville
What do you like about our products and services?

Professional

Report a concern   January 27, 2017 — Rated 10 out of 10 by S.V.H. Zerorez Jacksonville
What do you like about our products and services?

Technician was there on time and the rug looked great when he finished.

Report a concern   January 27, 2017 — Rated 10 out of 10 by J.J. Zerorez Jacksonville
What do you like about our products and services?

Outstanding, friendly and professional... did a great job

Report a concern   January 26, 2017 — Rated 10 out of 10 by Robin Axtell Zerorez Jacksonville
What do you like about our products and services?

The technician Brad was SUPER! Very polite and respectful as well as thorough with his performance. By far, he portrayed Excellent Customer Service skills.


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