Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29377 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 9, 2017 — Rated 9 out of 10 by J.C. Zerorez Jacksonville
What do you like about our products and services?

Professional personnel. Did a good job.

Report a concern   January 9, 2017 — Rated 10 out of 10 by T.K. Zerorez Jacksonville
What do you like about our products and services?

Christian was polite and courteous. He was extremely professional and did a great job. I was very pleased with his work and would definitely recommend Zerorez.

Report a concern   January 9, 2017 — Rated 10 out of 10 by W.D. Zerorez Jacksonville
What do you like about our products and services?

professional and quality people and results.

Report a concern   January 9, 2017 — Rated 10 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

Collin was great

Report a concern   January 8, 2017 — Rated 10 out of 10 by Brenda Devaux Zerorez Jacksonville
What do you like about our products and services?

Carpet cleaning was fantastic. Carpet is like new!

Report a concern   January 8, 2017 — Rated 10 out of 10 by Felicia Reed Zerorez Jacksonville
What do you like about our products and services?

The techinician arrived on time, knowledgeable and very thorough while doing his job. He did a great job and I never felt like he was trying to hustle me with added unnecessary things

Report a concern   January 8, 2017 — Rated 10 out of 10 by K.J. Zerorez Jacksonville
What do you like about our products and services?

Carpet looks great, stains were removed and the lemon smell was much better than any cleaning solution smell

Report a concern   January 8, 2017 — Rated 10 out of 10 by M.M. Zerorez Jacksonville
What do you like about our products and services?

good work...stains removed. prompt,knowlegable serviceman, brad. very polite and willing to help in any way he could. will definately use your company again as the need arises.
thank you!

Report a concern   January 8, 2017 — Rated 10 out of 10 by J.S. Zerorez Jacksonville
What do you like about our products and services?

Brad was very professional and worked hard to make my carpet super looking. I would use your services again if needed. Thanks Name removed

Report a concern   January 8, 2017 — Rated 10 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

The results were fantastic! My husband and I purchased a home and hired Zerorez to clean/sanitize our tile floors and carpeted areas. When we came. back after the cleaning, the home smelled fresh and clean and the grout in the tile floors looked renewed and like new. Same with the carpet, which was ten years old. The previous owner had a cat as well and all odor was eliminated. I really love that the solution they use is safe and naturally derived. Plus, I would like to mention how professional our technician was. He was very knowledgeable and polite.

Report a concern   January 8, 2017 — Rated 0 out of 10 by D.R. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Your advertised price for four rooms was $129.00. My bill was $149.00! Tech moved no furniture.

Report a concern   January 7, 2017 — Rated 10 out of 10 by D.M. Zerorez Jacksonville
What do you like about our products and services?

My carpets look amazing & the technician was very professional and knowledgeable!

Report a concern   January 7, 2017 — Rated 10 out of 10 by C.W. Zerorez Jacksonville
What do you like about our products and services?

Zero Rez technicians are. Always professional and do a great job.

Report a concern   January 7, 2017 — Rated 10 out of 10 by Josh Sale Zerorez Jacksonville
What do you like about our products and services?

Great customer service, technician was courteous, informative and professional.

Report a concern   January 7, 2017 — Rated 10 out of 10 by Christine Schmid Zerorez Jacksonville
What do you like about our products and services?

I was pleasantly surprised with how courteous Corey (I think that's his name?). Very friendly and thorough, he did a great job

Report a concern   January 7, 2017 — Rated 10 out of 10 by J.C. Zerorez Jacksonville
What do you like about our products and services?

It works!

Report a concern   January 7, 2017 — Rated 10 out of 10 by J.D. Zerorez Jacksonville
What do you like about our products and services?

Prompt and superior customer service.

Report a concern   January 7, 2017 — Rated 10 out of 10 by R.S. Zerorez Jacksonville
What do you like about our products and services?

Timely, friendly, clean and professional, and went over and above to make sure he got everything clean.

Report a concern   January 7, 2017 — Rated 10 out of 10 by L.P. Zerorez Jacksonville
What do you like about our products and services?

Robert was very professional and thorough and addressed all issues quite well.

Report a concern   January 7, 2017 — Rated 10 out of 10 by Alan Janashak Zerorez Jacksonville
What do you like about our products and services?

Honest , friendly and knowledgeable personnel ! Great results !

Report a concern   January 7, 2017 — Rated 10 out of 10 by S.F. Zerorez Jacksonville
What do you like about our products and services?

We were very pleased with the carpet cleaning service. Our tech explained the entire process and did an excellent giving 100% getting out difficult spots.

Report a concern   January 7, 2017 — Rated 10 out of 10 by S.T. Zerorez Jacksonville
What do you like about our products and services?

Technician very professional and prompt . Carpet smells fresh.

Report a concern   January 6, 2017 — Rated 10 out of 10 by Gayle Van Wagenen Zerorez Jacksonville
What do you like about our products and services?

Your staff is always so friendly and your technicians very knowledgeable.
I am always so pleased with your services!

Report a concern   January 6, 2017 — Rated 10 out of 10 by A.I. Zerorez Jacksonville
What do you like about our products and services?

Love the technology and the fact that there are no soaps or chemicals used and the service was great friendly and efficient staff.

Report a concern   January 6, 2017 — Rated 10 out of 10 by James Gormley Zerorez Jacksonville
What do you like about our products and services?

Excellent service and very professional. Our carpet looks and feels brand new. My wife was a skeptic but after she saw the carpet and felt it, she said we are only using zerorez from now on. I will be calling to make an appointment to get our bedroom carpets cleaned.

Report a concern   January 5, 2017 — Rated 10 out of 10 by D.P. Zerorez Jacksonville
What do you like about our products and services?

Polite technicians and great results!

Report a concern   January 5, 2017 — Rated 10 out of 10 by Marina Pierce Zerorez Jacksonville
What do you like about our products and services?

Good carpet cleaning

Report a concern   January 5, 2017 — Rated 10 out of 10 by C.H. Zerorez Jacksonville
What do you like about our products and services?

Prompt, professional, excellent job.

Report a concern   January 5, 2017 — Rated 5 out of 10 by S.F. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The area rugs felt oily when dry and the sun room floor (vinyl tile) had a film after it was dry.

Report a concern   January 5, 2017 — Rated 8 out of 10 by J.R. Zerorez Jacksonville
What could we do to improve?

Technician was very friendly and helpful to let us know the best option for our carpets. However, we paid extra for Pet Treatment as he said that would be the best way to remove the odor from the carpets. The rooms still have an odor (albeit better than before)


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