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based on 26423 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Guys were great and did a SUPER job. I can breath again.
Servicemen called ahead to let me know when he was on his way, right on time. He explained what he was doing and was very courteous. Always a pleasure when working with zerorez.
Austin did an excellent job. There was one spot that had a lot of soil and he was able to get it out. This is my 2nd experience with Zerorex and both were very good. Next time I call I will be requesting Austin.
Totally pleased with all aspects of your service: products, service personnel and results.
Zerorez is a very professionally run company: scheduling the appointment, receiving confirmation, timely arrival, pleasant employees, upfront estimate of services, etc. It costs a lot of money to have everything cleaned but I feel like it stays clean so much longer than others.
the technician was friendly, but the cleaning was not what I expected. We used zerorez in Minnesota and they were very effective. Here the tile cleaning was not to the edges. In foyer a brown spot was not removed was told it would not come up I removed it witn a fingernail.
I will not recommend zerorez to anyone
Very professional and efficient and follow through was amazing
The technician was very knowledgeable and friendly. It was also a big plus that the carpet was cleaned mid morning and we were able to walk on it barefooted by 6:00 that evening - it had dried completely - and we have very thick pile carpet!
Our couches and chairs still have the vacuum lines that show different colors - meaning you can see where the dirt was lifted and where it wasn't as well as It simply does not look clean. This furniture is only a few months old and just very disappointed with the outcome :-(
the zero rez method of cleaning
on time, polite, hard worker, good job
Zerorez has always done an excellent cleaning. They arrive on time and the technicians are very friendly and courteous. I will continue to use them.
Service was quick and results excellent. I have already told friends and colleagues.
The service tech
Excellent work, Professional People
Robert did a great job at not only servicing our rugs and tile.
He also made us feel like what we wanted was the most important thing.
It is great dealing with a company that has customer service like that.
Thank You...Bill Greathead
I like the concept of not coating carpets with soap, and not soaking the carpets with water. I like the fact that even old stains left after cleaning by another company were removed. The technician was polite and efficient.
Fast simple effective. Friendly staff
Carpet looked clean, smelled fresh but not strong chemical smell.
Need manager to call me
Always fantastic. Knowledgeable and courteous. I've used you since you opened and have recommended to many.
Professionalismand friendly representative
works, cleans carpet
I have not received the estimate to clean our hall rugs as yet.
prompt
I was pleased at how clean they got it. The tech was wonderful
Great service and results
The products are chemical free. The technician that came to clean the carpet was very nice and professional.
worked well on old carpet
Exceeded our expectations! Red wine and coffee stains came out of our white Berber carpet. We were amazed as the stains had been there for a long time. Appreciate the knowledge and explanation how ZeroRez cleans oriental rugs, which we have entrusted 8 of our rugs to your care to clean.