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based on 26423 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I've been using you for ten years. It's awesome.
I like that it's not a strong citrus smell and that the carpet dried quickly
No chemicals and quick drying time
The technician was very kind and listened to my requests about the carpets.So far they look great !
Ivan was very nice and took his time cleaning my carpet.
This is the best my carpet has ever looked!
I love looking at how great it looks. I have 2 dogs that stay inside
and you can't tell. Awesome job
The service was professional and exceeded my expectations.
David was sure we were satisfied. Go asset to you company.
Our technician was knowledgeable and explained everything to us. He went above and beyond to make sure we we happy!
the end result was very good; the representative who came out was very professional and courteous
The tile and grout cleaning is amazing. I've been doing it the hard way for years without the results that your staff and product achieved. My tile and grout look almost brand new.
The return technician was considerably more thorough. Happy that you stand behind your service I will continue to use Zerorez
Great service, attention to detail.
Prompt, courteous, great results.
The service was great. The young man did a wonderful and careful job.
The technician was very through, explained everything upfront and along the way. the final result was fantastic.
pricing was not what I thought it was going to be.
Great service, friendly and professional staff. This is third time we have used and will again!
The carpet was too wet - especially on the stairs. After cleaning of the bar stools one had a spot on it that was not there prior to the cleaning. I may have been expecting too much for an old carpet but I thought it would perk it up more. I do not expect anything from you. Things don't always turn out as planned. I hold nothing against your company or anyone. David was personable and professional.
carpet was not going good enough
They make sure customer us satisfied
Outstanding service very polite and caring. Very experienced with our carpet issues. I would and have already recommended to friends and family your service .... I can't say enough good about our experience. Thank you.
Showed up on time. Confirmed appointment as well..
Professional, good quality and fast service :)
We have some stubborn stains on our carpets. I have had zero Rez repeat the cleaning of two rooms and they look better but the stains are still visable. I have been very pleased with the technicians. Maybe the cleaning formula could be strengthened or reformulated(?).
results
There aren't enough words in my vocabulary to properly praise your service and your products and attention to my concerns. Hopefully, "Thank You So Much" will suffice.
want to wait to see if it stays clean.
also, I feel the movement (i.e. start upstairs and work down) would have worked better in my house. I felt the last few rooms were rushed.
Our technician was very fast and did a wonderful job cleaning and letting me know about the other products and services you offer. Very pleased.
Austin did a fantastic job. Professional and polite.
Upfront. No matter pressure tactics.