Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26429 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 14, 2016 — Rated 8 out of 10 by J.S. Zerorez Jacksonville
What could we do to improve?

our tech was great, very clear on what he was going to do, the price, etc... We did leave a few things in the room that I could not move. I would have liked to be informed that he wouldn't be able to move them to get under that furniture. Other than that, super super happy with the results.

Report a concern   December 13, 2016 — Rated 10 out of 10 by Pam Duggar Zerorez Jacksonville
What do you like about our products and services?

I got a phone call at the beginning of my time frame and Brad arrived exactly when he said. My carpeting, which is white, looks great. He showed me wear spots and was able to clean the heavy traffic areas.

Report a concern   December 13, 2016 — Rated 10 out of 10 by P.K. Zerorez Jacksonville
What do you like about our products and services?

Everything was "green" and it smelled great!

Report a concern   December 13, 2016 — Rated 9 out of 10 by Robert Adasiak Zerorez Jacksonville
What do you like about our products and services?

They do a good job and are very professional.

Report a concern   December 12, 2016 — Rated 10 out of 10 by Janine Black Zerorez Jacksonville
What do you like about our products and services?

Thanks ! Everything was great ! Technician was excellent - professional, friendly - well informed ! Carpet looks brand new.

Report a concern   December 12, 2016 — Rated 5 out of 10 by B.L. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

My couch takes up almost half of my living room and the technician acted like he didn't want to clean around it...so my living room didn't get cleaned. There was one spot I needed cleaned in there...he said he would, but only sprayed it with pretreat and never went over it with the actual cleaning wand as he said he would.

Report a concern   December 12, 2016 — Rated 10 out of 10 by Peggy Hall Zerorez Jacksonville
What do you like about our products and services?

Courtesy and you get the job done right.

Report a concern   December 12, 2016 — Rated 10 out of 10 by T.S. Zerorez Jacksonville
What do you like about our products and services?

The young man who cleaned our carpet was very polite and went to work as soon as he arrived at the church.

Report a concern   December 12, 2016 — Rated 10 out of 10 by M.C. Zerorez Jacksonville
What do you like about our products and services?

No Chemicals. Great employee on site.

Report a concern   December 12, 2016 — Rated 10 out of 10 by F.P. Zerorez Jacksonville
What do you like about our products and services?

My wife and I are very impressed by the awesome job your technicians are, Patrick our technician was very attentive and knowledgeable about his job and explained thoroughly what the solution he was using and why it worked so well, our carpet looked like ne when he was done, I will definitely use you guys again for our grout and tile cleaning and I'll talk to my employer about you guys because I work in maintenance at a Christian school, thank you again for making me a believer and I'll definitely ask for Patrick again he's a hard worker and knows what he's doing.

Report a concern   December 12, 2016 — Rated 10 out of 10 by D.D. Zerorez Jacksonville
What do you like about our products and services?

Friendly and fast

Report a concern   December 12, 2016 — Rated 10 out of 10 by J.M. Zerorez Jacksonville
What do you like about our products and services?

prompt, courtious, carpet looked and smelled great.

Report a concern   December 12, 2016 — Rated 10 out of 10 by L.H. Zerorez Jacksonville
What do you like about our products and services?

Always consistent service and friendly.

Report a concern   December 11, 2016 — Rated 10 out of 10 by Shay Mahon Zerorez Jacksonville
What do you like about our products and services?

I loved the smell after the cleaning was done. The carpet dried fast, and my carpet looks awesome. It has been almost a year since I have cleaned my carpets and they look real good.

Report a concern   December 11, 2016 — Rated 10 out of 10 by Kelly Ferreiea Zerorez Jacksonville
What do you like about our products and services?

The technicians are very knowledgeable and friendly. The carpets always look great and dry in no time. We love Zerorez!

Report a concern   December 11, 2016 — Rated 5 out of 10 by S.H. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Price was a lot higher than I expected. May go back to the other guys. More reasonable.

Report a concern   December 11, 2016 — Rated 10 out of 10 by M.M. Zerorez Jacksonville
What do you like about our products and services?

everything

Report a concern   December 11, 2016 — Rated 10 out of 10 by Eleanor Smith Zerorez Jacksonville
What do you like about our products and services?

Carpet came extremely clean with no residue.

Report a concern   December 11, 2016 — Rated 10 out of 10 by Lisa Pastorini Zerorez Jacksonville
What do you like about our products and services?

The service tech was awesome and there were no chemicals to put my pet at risk... Thank you Zerorez!

Report a concern   December 11, 2016 — Rated 10 out of 10 by M.W. Zerorez Jacksonville
What do you like about our products and services?

Your employee did a great job. He was very polite and a very hard worker. I love how easy it is to make a appointments with you. Thanks.

Report a concern   December 11, 2016 — Rated 10 out of 10 by K.R. Zerorez Jacksonville
What do you like about our products and services?

Our technician Collin was awesome! Very professional.

Report a concern   December 10, 2016 — Rated 10 out of 10 by S.T. Zerorez Jacksonville
What do you like about our products and services?

He was on time, very pleasant, and did an excellent job.

Report a concern   December 10, 2016 — Rated 10 out of 10 by C.W. Zerorez Jacksonville
What do you like about our products and services?

You all do a terrific job and your very friendly and helpful.

Report a concern   December 10, 2016 — Rated 10 out of 10 by Angela Davis Zerorez Jacksonville
What do you like about our products and services?

Mitch was such a gentleman and helped me in making decisions in regards to my carpet...needs & wants.
He was so easy to communicate with and did an amazing job. I will always ask for him and his expertise.

7

Report a concern   December 10, 2016 — Rated 10 out of 10 by C.M. Zerorez Jacksonville
What do you like about our products and services?

Carpets dried quickly. Tech was prompt and efficient

Report a concern   December 9, 2016 — Rated 10 out of 10 by D.D. Zerorez Jacksonville
What do you like about our products and services?

Professionalism of your staff member. My entire house smells good and, the carpet is very clean.

Report a concern   December 9, 2016 — Rated 10 out of 10 by M.H. Zerorez Jacksonville
What do you like about our products and services?

I love everything about Zerorez. Thank you for great service.

Report a concern   December 9, 2016 — Rated 9 out of 10 by C.N. Zerorez Jacksonville
What do you like about our products and services?

I guess I assumed the back of my couch would get cleaned but it didn't. Not sure if I needed to specify that!! Other than that was great

Report a concern   December 9, 2016 — Rated 10 out of 10 by M.R.H. Zerorez Jacksonville
What do you like about our products and services?

friendly,respectful,careful,professional

Report a concern   December 9, 2016 — Rated 10 out of 10 by Sarah Weyer Zerorez Jacksonville
What do you like about our products and services?

Very professional!


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