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based on 26428 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional, Courtesy, Professional.
Very professional and the people are nice!
We've always been very happy with our carpet cleaning results and the technicians' knowledge and efficiency.
Spencer was polite and professional great asset to your company
I have recommended you many times.
The tech Christian De Jesos was exceptionally helpful. He was very thorough and knowledgeable.
First I liked that Robert was friendly and very professional. Secondly, the carpet turned out better then I thought it would. Thank you.
Very professional, courteous, and great care to detail.
Arrived on time completed in a timely manner, used appropriate
Equipment to prevent damage to corners and wall.
Clean carpet smells great, 60 year old tile & grout cleaned up great looks almost new
Extremely professional when making appointments and follow up emails. Technicians are VERY customer service friendly and very well trained and effective
Friendly customer service, on time, and great job! Love the results. My couch looks new again!
Cleanliness Prompt explain process
They are very professional and I LOVE how my carpets look and feel afterward.
The courteous service
ARRIVED PROMPTLY And work done efficiaently
I have always used Chemdry but at the insistence of a friend who uses Zerorez, I had them to my carpet last week. I mentioned to the technician that I can still see dirt spots and he insisted this was wear on the carpet. A day or so later, I reluctantly used one of my carpet cleaner and sprayed a small area (not wanting to undo the scotch guard that was put on), the dark spot came u. I called the company and they are coming out Monday 11/28 to reassess. Hopefully they will make it right and reapply the scotch guard.
Efficient and very pleasant workers. We have been very pleased with the results of our rug and grout cleanings.
Brad was very professional, efficient, and did a great job. Will definitely use Zeroez and ask for Brad if possible.
The service techs are very customer oriented.
timely; very professional and flexible
Carpets looked new again and smelled fresh.
Price charged was the price quoted. Brad did a great job!
Super service technician, Corey. Easy to work with in my house.
They are on time and get my carpet clean.
The before and after difference was amazing. After the floor completely dried, however, a couple of the spots came back. (Some phenomenon referred to as wicking). I called them and they set a new appointment free of charge to come back out and redo those floors. Awesome customer service.
Great job and my house didn't smell of toxins after. It dries quickly too.
Love your service people and the great job your product does, on my carpets.
On time friendly and professional. GREAT JOB!!!!!!
The technician was knowledgeable and understood what was needed to clean the carpets.
Very successful in removing stains that we think another company caused. We called this same company to come out again. Within two days the stains reappeared. Over the last several weeks these stains did not appear after your company cleaned the carpet.