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based on 29099 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Now I have clean carpets!
They are very friendly and accommodating and do such a great job this is our second time using them. I recommend them to everyone!
Robert was friendly and very knowledgeable.
Very professional and did a great job cleaning our tile and sealing the grout. Would highly recommend!
Wonderful job cleaning my large wool rug. Your staff is so nice and considerate, not to mention how willing they are to work tget it just right when it is delivered . I recommend your service very highly. Thanks.
It was a bit of a rough start, as I was told something different from the receptionist then what was told to the tech. However, Mitch and I were able to work it out and I was very pleased with his service. However, I do think communication needs to be better within the company so these issues do not take place.
Did a great job and excellent customer service.
Personnel & using natural products & your helping the
environment.
It is quick,efficient and long lasting
I feel like my tile is very clean when you leave! Very professional job!
More dedicate technician
Very polite and thorough job. Very nice technician
I like your process for oriental rug cleaning.
Courteous service person, did a great job on carpets and my tile.
Colin was a great tech, knowledgeable, efficient, polite and professional
Professional, friendly, quick and thorough.
I feel like the carpet is really clean. In addition, the spots that I was concerned about were all taken care of. As my husband is allergic to any smells or odors, the technician did not use any citrus smell. The carpet dried quickly.
I told a friend about your service and she was going to call to get her carpets cleaned.
I would definitely use ZeroRez again.
Thank you.
Name removed
I’m very happy with the service I received yesterday and the technician was a pleasure to deal with.
Same technician was sent to retreat chairs I was originally unsatisfied with. He was rude and arrogant having to come back and retreat the chairs. Called me a liar stating he treated all areas of the chairs. However, after he retreated the chairs in the missed areas, the chairs were evenly clean.
I would love to use Zerorez services again, but I would never allow this technician in my house again.
We had some spots with pet urine and a few hours later I checked to see if it was all gone and the paper towel was soaked with pet urine. It was like the carpet cleaning pulled it up to the surface but didn’t remove it. Otherwise everything else was great.
Zerorez responded immediately w/ courteous technicians that took care of my cleaning issues quickly.
The quality of work is very good.
product worked very well
Good I like
The guy called before he came. He came during the appointment time. He explained everything he was going to do and verified the price. This is my 3rd time having Zerorez clean my carpets. The carpets that were cleaned looked amazingly clean! Thanks Zerorex for another great job done with Excellence!
Gets out stubborn stains and spots
Excellent service and the results of cleaning was outstanding
Professional, friendly, excellent job!
Reagan was very personable and did a very professional job. We were very pleased.
Regan did a great job and the carpets look and smell great. Friendly and hard working young man. Thank you!