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based on 26429 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional
Very impressed with promptness for appointment and
he did a great job. He was dedicated in making everything
look as good as possible..
My rugs haven't been this clean and looked this good since the house was built 13 years ago.
Excellent service from Mitchell.
He was very professional and did a great job.
Excellent service by a great technician!
Mitchell was very knowledgeable, polite and did a thorough job.
the citrus based cleaner
I have had many good services from Zerorez and would recommend them over any other cleaning service company. Very professional and helpful!
service was excellent
The service provided by the technician is exemplary. In addition their professionalism and customer service is unlike any other technician in the business. Providing quality service is one thing but the manner in which the service is provided goes
So much further.
Ben did a great job. Professional, efficient, knowledgeable and friendly.
Everything
Representative was professional and knowledgeable. Product was effective.
clean, nice and professional employees - cleans well
Your workers are very professional. I have old (20 yrs.) burber carpet in one section of the house that had pet stains. It is one week later and the spots have NOT returned. I have already told all my friends about how pleased I am with your product!
The rugs dried pretty quickly and feel clean. I was told that should I have a problem with the mstr. bedroom rug he would be able to come back and do a "redo". Is that true?
The whole experience was wonderful. Carpets look like new again!
No soap
Be sure to wipe up moisture on floor outside of room what was cleaned
Secretary who called before noon and told me that the scheduled time would be at the late end. [3ish] This enabled us to run more errands. I liked that very much. Mitchel was very informative and helpful. Lastly the rug is cleaner than any other cleaning.
price
technician was very professional
I know the service person tried but quite a bit of the soil in the carpet was not eliminanted.
I really like that the product appears not to leave residue that will cause the carpeting to collect soil. Mitch did a good job, and didn't try to "up" sell me. He explained how your product works. I would recommend your company to others.
Really cleans smells fresh
Take your time when cleaning, get all areas cleaned. You have a great product, don't rush to get to the next job.
My carpets are very clean and all stains are gone. The tech did a great job. I was surprised the cleaning process was done so quickly.
The young man who served us... so well prepared and courteous.
Wonderful operator, great finished product, great price!
I was referred to Zerorez by a good friend. I was disappointed and called to have an area of my LR redone. The company promptly sent out Chris to redo that area. Not sure what he used the second time but the spots are all gone and I was very pleased. However, the only problem I have is the carpet taking so long to dry 4-6 hrs. I normally used a Chem Dry company that got the spots up first try and it always dried with 3-4 hours or less. Thank you again for redoing that area at no charge. I definitely appreciated the promptness and professional attitude when I called to have it redone.