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based on 26429 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The job was well done, the technician was great, very personable and polite. On time service, will slways use Zerorez from now on!
Colin was very professional and efficient. He was able to get the spots out of my carpet.
Wanda
My carpet looks like new with only one exception. There is a minor spot that, when dry, still remains in my sons room
Love no chemicals and professional, courteous staff. Couldn't be happier with the service, product, staff, and results. Will be using annually for sure!
Carpets appear to be clean and I was satisfied with the service. The technician had an issue with a fixture which fell from a ceiling fan in the master bedroom. It appears as though the fixture may have been loose. Technician was very up front and let me now what had happened.
Seem to do a good job!
Technician very pleasant young man but very professional. Did an excellent job in appropriate amount of time. The amount of drying time very acceptable. This is my second
time with Zerorez, and I am very pleased with their work. I've had 2 young techs and very
pleased with their work and the results. I will use them again.
A final walk through with customer to ensure all areas were cleaned.
Technician listened carefully to my concerns. Carpets were fairly dry in just a few hours (one of my concerns was that carpets would be over saturated and they were not!), carpets cleaned up beautifully, despite some challenging stains. Very happy w/ results.
Fantastic customer service. Carpets look and smell great!!
The zerorez Rep was efficient and was very informative on products that he used.
Green. Safety comes first. Comprehensive communication on website. Customer satisfaction appears to be a priority. Excellent service on first phone call and technician's cleaning. Did not feel rushed, pressured or left uncomfortable with the service decided upon. Business appears very professional and organized.
Every thing!
Awesome technician
The carpets looked like they had just been installed when the cleaning was finished! Technician was courteous and excellent in his performance.
They are both very effective.
No harsh chemicals, carpets dry quickly.
Fast but very effective. Carpets stay looking clean after they dry. Very friendly,knowledgable employees.
The associate (Robert) was very knowledgeable of the products and services provided by your Company. We are thrilled with the results of our carpet and tile.
Both are great.
easy
No perfumes or chemicals and accommodating, informed technicians.
Prompt and fast
The professional manner in which they run their business. From the time they answer the phone to when the technician shows up for the job.
Prompt, thorough, courteousness, professional
The service and results and will recommend your company to my friends.
We love how informative the associate was and how he recommended the alternatives for our carpets and tile.
Chris did a great job. He mentioned all the other services that you offer. He did a thorough job, but expeditiously.
The technician was amazing and took the time to do the job right. The floors look awesome!!
Very professional, did excellent job. Thanks Ivan.