- Phone: 904-891-0631
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based on 29139 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Appointment schedule worked very well, good communication, they called 30 minutes ahead to let me they were on the way ..tech (Brad)was great ...carpets look great ! Would definitely use zerorez again..
Very pleased with experience.
Rammy and Mike did an outstanding job! I appreciate how professional and efficient they were. My carpets look amazing!! Thank you!!
Your service and promptness were very good.
I had a problem with your first visit and you requested to come back out and correct it and you did.
Very professional. The floors look very nice. The tech was upfront about the process and answered all of my questions.
Nice service tech- Ramiro
Mitch was very informative and courteous. He was also extremely knowledgeable and good at his job.
Outstanding job, the technician was very knowledgeable and I would definitely recommend him and your business to anybody who would need services covered by your business.
Service technician, Brad, is very knowledgeable about the cleaning process of both carpet and tile. Courteous and efficient service.
I was unaware of the cost for stairs no one explain that it would be additional. The stair question should be standard
Kevin was great. He did an fantastic job.
The young man was very conscientious and did a great job. Thank you.
I have used Zerorez multiple times on my rental properties and my personal residence. The last three times I have had Mitch do my carpets. He is amazing! He does such a thorough job and my carpets look so much better. I highly recommend Zerorez!
Great work and the technician was fantastic; polite, prompt, professional.
Very professional and knowledgeable about there cleaning process and the products that are used.
Great job, professional tech awesome outcome.
We had a great experience with Kendall and Zerorez. We had 4 rugs and carpet cleaned. They were on time and professional with all communication. Thank you.
Excellent job as usual. Did a a great job and was very professional.
MITCH
House looks great, very very satisfied ! Thank you much...
Getting an online appointment was very fast and easy. Your tech, Russell arrived at my home on time and prepared. He explained the process completely. I did have some staining around the skirting of my sofa and chair so he suggested that he clean the skirt of the chair and if I was not completely satisfied with the cleaning processing he would pack up and leave without a charge. Russell did a great job cleaning my sectional and chair I was more than happy with job he did. The drying time was less than four hours. Russell was very polite and professional. I will recommend Zerorez to my family and friends.
Great cleaning! Great customer service! Friendly & professional.
Professional, ethical in the approach to pricing and the work efficiently completed. Good people to do business with
At this point, I have streaks and lighter and darker ,marks where the cleaning tool would stop its sweep in the carpet. The technician told me at the completion that they were where there were spots that were more damp. It is definitely dry and we still have the color variations. I was going to call and send a picture on Monday morning.
The carpet dried nicely and looks great. The rooms look clean and even. Thanks 👍
On time, courteous professional service. Once per year for some time. Rugs always look great!
Professionalism, ability to explain special treatment to mattress, friendliness of technician, going the "extra mile" to be sure customer is satisfied with work performed
Scheduling was easy and professional.
I felt that Russell did an outstanding job. He told me about the hand washing service that could be done to the carpet. He was on time, polite, very respectable and very professional.

Casey did an outstanding job cleaning our home! He arrived promptly, asked questions regarding needs and exhibited a professional demeanor. He was efficient, knowledgeable and respectful of property. He cleaned the entire house, two small rugs and provided recommendations for larger rugs. The carpets were spotless and fresh! We plan to request Casey personally for our after the holidays cleaning!
Thanks for the great job, Casey!!
Bobbie Newman