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26439 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time Professional and product works
Awesome job
I’m very impressed with the job Zerorez does and the professional people they hire.
Your worker was great - wish I could remember the young gentleman's name.
He looked at the job and said the estimate was good. He offered better protection from stains, which we declined. He looked at one hard-worn area (kids trampoline leg scars) and said he'd do his best with them.
He did the job and left the carpets looking beautiful. The trampoline scars are clean but worn, which we accept.
Then he took his equipment and departed with smiles and thanks.
Great job.
Love how nicely you cleaned my sofa. Looks great! And the tech was knowledgeable and explained what he'd done to make sure I was fully satisfied.
Fast and cleaned very well.
Safe for our home environment.
Carpet looks great!!
On time for appt window..friendly, knowledgeable, very professional..phone calls were received and all questions and pricing was available.
I had our granite cleaned and sealed and had some very tough water mineral stains around our sink. Andrew who was performing the services, did an excellent job. He was actually able to clean the mineral stains and you can barely see them which he didn't think he could do.
The staff is very professional and friendly.
Fast, clean painless!
Very professional
The technicians was very professional, knowledgeable and courteous. They answered all our questions. We immediately noticed a difference after the service was completed.
Your company did an incredibly thorough job – I would recommend them to any of my family or friends. I love the positive attitude, professionalism and attention to detail of this company’s employees! Brad is a very professional and knowledgeable technician.
The technician and equipment were terrific. I am just a bit troubled that some of the soiled areas on the carpet do not appear as clean as I had. hoped they would be
Did a great job, thanks.
Kevin, your carpet technician was through professional and made our carpets like new.
Very professional and efficient! The gentlemen expertly cleaned my carpets and answered all of my questions. I will definitely have Zerorez back next year for the carpets and sooner for the wood and tile floors. Thank you!
The Zerorez people arrived on time, efficiently did their work, were courteous and friendly. My rug dried quickly and looks and feels like new.
Excellent in all areas and professionally applied from start to finish
Clean! Smells marvelous! Great, friendly service!
Prompt. Personable tech. Responded to my questions.
The service seemed effective and removed a great deal of dog hair from the carpet. The rep was helpful. The front office was very responsive and efficient; I liked how a text came the day before confirming the appointment. I also found the cost of the service very reasonable.
The representative of your company showed up on time and represented himself as very professional. I would hope that all who work for your company are the same. He explained every facet of what he would do and additional areas that, because of his professionalism, had us go forward and had more work done. He protected all our belongings with respect, as should be.
I would recommend your company moving forward with all who ask.
The technicians name was Dale and he should be praised for his effort in helping your company moving forward in Flagler county.
You did the work, not me.
After my carpet dried it was crunchy and only after I vaccumed it did it feel close to normal.
I fixed it but it would have been nice if I had been told what to expect unless something wasn't done correctly and my carpet wasn't supposed to feel like that.
Keith did a good job and was very professional.
I have used Zerorez many times and always recommend your company to friends. Normally my house is left smelling fresh and with a citrus smell but this time the house didn't even have a smell the same day that the carpet was cleaned. My carpet isn't stained or dirty, I just clean yearly for freshness but I smelled the carpets this morning and they still smell as they did before Zerorez came out. Not sure if you guys changed your cleaning process or what but just wasn't as impressed this time.
You did not use chemicals and the carpet dried fast
My technician, on Monday Oct 7, went out of his way to help me with an unusual disaster. He was very courteous and knowledgeable as well as helpful. After seeing my problem with a very damaging leak, he recommended we have our tile/grout cleaned. I am very very happy I called Zerorez and will ask for Brad next time!
Prompt service; fees discussed beforehand; courteous staff.