Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28908 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 5, 2022 — Rated 10 out of 10 by D.H. Zerorez Jacksonville
What do you like about our products and services?

The technicians are professional and do a great job. The process is quick and the carpet isn’t saturated all day like other rug cleaning companies.

Report a concern   February 4, 2022 — Rated 10 out of 10 by Kim Smith Zerorez Jacksonville
What do you like about our products and services?

You wonderful techs that clean the carpet and have such a professional disposition and kind attitude. Give my guy a raise!!!

Report a concern   February 4, 2022 — Rated 10 out of 10 by M.P. Zerorez Jacksonville
What do you like about our products and services?

Everything was thoroughly cleaned. Luis was very meticulous and very courteous.

Report a concern   February 4, 2022 — Rated 10 out of 10 by G.S. Zerorez Jacksonville
What do you like about our products and services?

Everything

Report a concern   February 4, 2022 — Rated 10 out of 10 by Michael Rutkin Zerorez Jacksonville
What do you like about our products and services?

Knowledgeable technicians and product works very well

Report a concern   February 4, 2022 — Rated 10 out of 10 by Sharon Mangum Zerorez Jacksonville
What do you like about our products and services?

Zero rez were quick, professional, and affordable. They did a great job.

Report a concern   February 4, 2022 — Rated 10 out of 10 by Gerard Bellarmino Zerorez Jacksonville
What do you like about our products and services?

Good work very satisfied.

Report a concern   February 4, 2022 — Rated 10 out of 10 by Josh Heintschel Zerorez Jacksonville
What do you like about our products and services?

Rod was very professional and did a great job with our service. Will likely have him back to clean/seal our tile grout, and have Zerorez clean our carpets in the future!

Report a concern   February 4, 2022 — Rated 10 out of 10 by Riza Beck Zerorez Jacksonville
What do you like about our products and services?

All the technicians that came to my house were very professional and respectful. They answered all my questions. They were also on time.

Report a concern   February 4, 2022 — Rated 9 out of 10 by S.W. Zerorez Jacksonville
What do you like about our products and services?

Your technician, Rod, was prompt (in fact he called to ask if he could come 15 minutes early for an 11am appointment), efficient, friendly, and informative. He is a plus to your organization.

My only concern is drying time. That did take longer than we expected and didn't feel comfortable to put our home back in order until the following day.

Report a concern   February 4, 2022 — Rated 10 out of 10 by D.O. Zerorez Jacksonville
What do you like about our products and services?

Friendly service and professional cleaning!

Report a concern   February 4, 2022 — Rated 10 out of 10 by J.W. Zerorez Jacksonville
What do you like about our products and services?

Expedience
Professionalism
A job well done

Report a concern   February 3, 2022 — Rated 10 out of 10 by Melissa Ayala Zerorez Jacksonville
What do you like about our products and services?

Everything was amazing. Andrew Greer was the most professional kind person we've had and so hardworking and caring. Thank you so much. It was truly a pleasure to have your service. Very grateful for the terrific experience.

Report a concern   February 3, 2022 — Rated 10 out of 10 by Gary Walsh Zerorez Jacksonville
What do you like about our products and services?

The price was reasonable, the services were what I needed, and the people were professional.

Report a concern   February 3, 2022 — Rated 10 out of 10 by Juan Stegmann Zerorez Jacksonville
What do you like about our products and services?

They went more than an extra mile, they fixed old issues of the grout, fixing piece by piece, scrubbed manually, spent hours working, called me several times to ensure each step was good, and did not charge me any extra cost. Thank you!!

Report a concern   February 3, 2022 — Rated 10 out of 10 by P.H. Zerorez Jacksonville
What do you like about our products and services?

Timely, professional, quality service

Report a concern   February 3, 2022 — Rated 10 out of 10 by Rebecca Pasko Zerorez Jacksonville
What do you like about our products and services?

Professional and knowledgeable about carpet types and needs to restore theOrientals.
Friendly and courteous.

Report a concern   February 3, 2022 — Rated 10 out of 10 by P.M. Zerorez Jacksonville
What do you like about our products and services?

Great customer service and a great job on carpets.

Report a concern   February 3, 2022 — Rated 10 out of 10 by J.R. Zerorez Jacksonville
What do you like about our products and services?

Was able to schedule service on short notice. Arrived on time and did a good job

Report a concern   February 3, 2022 — Rated 10 out of 10 by Z.M. Zerorez Jacksonville
What do you like about our products and services?

Sevice was very professional

Report a concern   February 3, 2022 — Rated 10 out of 10 by M.M. Zerorez Jacksonville
What do you like about our products and services?

I took advantage of the 4 rooms of carpet for $129 special. Mitch arrived on time, was very friendly, and did a beautiful job! I love that Zerorez just uses their special water so that it dries quickly without leaving a residue!

Report a concern   February 3, 2022 — Rated 10 out of 10 by Jimmy Sutton Zerorez Jacksonville
What do you like about our products and services?

Great customer service.

Report a concern   February 3, 2022 — Rated 10 out of 10 by Letitia Aitken Zerorez Jacksonville
What do you like about our products and services?

Your worker Kendall was very sweet and eager to do a good job! He had a lovely way about him and seemed very excited to come to work!

Report a concern   February 2, 2022 — Rated 10 out of 10 by C.O. Zerorez Jacksonville
What do you like about our products and services?

Amazing result after the cleaning and it made my house smells so much better and fresh :)

Report a concern   February 2, 2022 — Rated 10 out of 10 by J.M. Zerorez Jacksonville
What do you like about our products and services?

Arrived on time , professional, helpful. Gave itemized bill before the job.

Report a concern   February 2, 2022 — Rated 10 out of 10 by P.H. Zerorez Jacksonville
What do you like about our products and services?

Great service by a very professional technician.

Report a concern   February 2, 2022 — Rated 10 out of 10 by C.B. Zerorez Jacksonville
What do you like about our products and services?

The process went very smoothly from the time I went to the website and set up a request for a quote to the technician arriving early and getting the job done well.

Report a concern   February 2, 2022 — Rated 10 out of 10 by J.W. Zerorez Jacksonville
What do you like about our products and services?

Organized, polite service guys, very fast but do an excellent job!

Report a concern   February 2, 2022 — Rated 4 out of 10 by H.P. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The tile in the kitchen now has a hole in the grout. The color on the grout in the living room is darker in some areas and lighter in some areas

Report a concern   February 2, 2022 — Rated 10 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

The technician was very friendly and professional. Carpet and tile looks great. Would recommend Zerorez.


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