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26434 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
quick drying
The gentleman arrived on timeWas very efficient and courteousI have used your company for a number of years and have always been extremely satisfied.
Wouldn't use any other vendor. I always ask for Russel now because he is thorough, discusses all services to assure order is accurate and offers other products to educate about what Zerorez can provide. He is a really nice guy as well and very personable. We have used Zerorez for carpet, tile, bathroom and shower cleaning. The outcome is outstanding. Thank you so much for being such a great company and providing such wonderful service.
Good fast service!
Quick and thorough
Great job cleaning my stairs and additional 3 rooms. The employees were very careful, efficient and kind. Would like to have them again when needed.
Very friendly and professional!!!
The young man was very nice and did a really good job. My only complaint is that he spent way too much time trying to sell more services and product.
Timely and made the floors look clean!
We had the rug and sofa cushion cleaned. Both looked good after cleaning. Andrew was very pleasant. He left the house clean.
From scheduling to the services, everyone was awesome. Ammon went absolutely above & beyond making sure I understood the process, the invoice, & checking to see if I needed anything else when he was complete. He was amazing!
Very professional.
Employee was very good and focused. He explained all procedures and issues that may occur. Great job. Am very pleased with the results.
Great job cleaning. Amazing service.
Kevin arrived when he said he would from a courtesy call 20 minutes in advance. He was very professional and slipped on booties before he entered the home. He was did a stairwell and landing and one bedroom and was in and out in an hour like he said he would be. I was very please for the first time I used them and would highly recommend them.
Quick drying and no residue. Tech was on time and professional.
ZeroRex guys always get my carpets very clean, and they are always professional and nice. I recommended ZeroRez to a friend yesterday. Unfortunately she lives in Niceville and I don't know if there are any ZeroRez businesses in that part of the state. Oh well!
The booking was easy and efficient. The service was easy and quick. The service person Kendall was perfect... friendly and efficient.
Always please with staff and service.
I really appreciate the way the technician kept me informed of everything he was going to do and even though we had to change a few things he was very honest and upfront about the procedure.
Did just what I wanted done great worker very professional
I didn’t feel I should have had to clean up the area after the technician left. The process did not treat the stains very well. Also, because of the process, some how the shrub that was by the cleaning van was totally brown within 6 hours of appointment. I called just to let them know, not wanting anything from it, and there wasn’t even an apology. An offer was given to come and spot treat the stains. Just not a very professional experience.
The fresh feel and smell of the carpets! !
Keep up your good work
James called with an ETA and arrived on time! He was very knowledgeable of the services the company provides and very courteous. I will definitely call in the future to schedule another appointment.
Nice job!
We were disappointed that the pet urine treatment made it worse or no improvement. I think the tech realized this but thought give it a try with the added pet urine treatment cost. Yes it's clean from the urine but permanently stained. There were two other spots fortunately not where one can see it. To no fault of the technician Mathew. He gave it his best!
Another great job by 0-rez
Gets everything clean!
Technician was punctual and professional. Tile floors look great.