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26434 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good people and products
Your tech was awesome
Friendly staff along with hardworking and conscientious cleaning techs. It is a pleasure dealing with ZEROREZ.
Just being a bit more detailed with the spots and lifting one walk-off mat.
Spots weren’t removed from couch
Caring professional quality cleaning service.
Your Representative took the time to listen to my concerns and provided information on the manner of care that I could provide after cleaning to maintain the look of furniture and carpeted floorings going forward.
I appreciated his service.
My Carpet is OLD, but the product used made it look almost brand new. The service was AWESOME.
The expectation needs to be set upfront that some of the grout will not be as clean as other areas.
Clean products. Professional service.
First, the young man pressured me a bit to have a carpet cleaned I wish I hadn't I should have just spotted the few spots that were there. It is an area rug and has ruffled on the ends. Someone from the company is coming tomorrow to look at it. The rug is about 2 years old & did not really need cleaning. He also wanted to do the spare bedroom after I told him I didn't want it cleaned. It's hardly ever used. I felt like the carpets were too wet especially the master bedroom. The area rug was wet on the ends & underneath. That shouldn't be. Lastly, I think the cost was too high.
They were on time, friendly and did a great job. My car seats had few major stains that cleaned up great. Very happy with this service.
The technician was awesome. He was very polite, punctual, and knowledgeable. The carpets looked great when he left. Very pleased!
Carpets look good after cleaning. Kendall did a nice job.
Very professional and did a great job. I recommend them to the Jacksonville area.
Amazing job, even with the curve balls the day of the cleaning
Quality service. Helpful, kind, and efficient technicians.
On time and professional. Technician did a great job.
Collin did a great job on the tile floors!
Clean fresh smell and clean floors.
My floors look new after the service!
I share my experiences with Zero Rez to all my family and friends. I like the professional work the technician performed on my rugs and Upholstery.
I also like that there are no chemicals involved and is a green company.
Thanks for the great service!
Nice clean carpet the technician was very friendly. I will call you again.
Mitch came out early to do the carpets on our new home! After confirming the work that we requested and briefly explaining how he would accomplish it, he quickly went to the job at hand. Mitch provided the service quickly in a detailed, methodical manner. When the work was done, the carpets looked terrific! I was pleased and so was my wife the next day after looking over the carpets. Have used your service in the past and will do so in the future. Thanks.
Robert and Loan Carley
The young man came to my house as it was very respectful of my home and made sure to use the right cleaning solutions for my couch and my animals. He got everything out the couch look brand new! very happy and I love the nice smell and it dried within 4-6 hours just like he said. The smell went away and there was no weird residue on my couch!
Highly recommend them
Technician was wonderful and thorough! Very friendly and professional! I like the deals Zerorez offers! 2nd time using their services and they did not disappoint!
Client likes that James is very professional he explains the process every time he comes he ask if he needs to move anything and does it he does a great job and we appreciate his hard work.
Excellent customer service!
The tech was very knowlegable. carpet was clean.