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26434 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love that Zerorez doesn't use chemicals and soap, leaving residue behind that collects dirt. Carpet, couches and loveseat are always clean and fresh after a Zerorez visit. The quality of services provided is a direct result of their comprehensive training program. Techs are very knowledgeable and are able to make recommendations for the best outcome. Thank you!
efficiency, delivery, and price
Everything! Romero was so awesome! So knowledgeable, patient and thorough!
Really pleased with service and results, Mathew was a great example of how an employee should represent his product and company outstanding and we will use them in the future highly recommend
I like that the products are mostly natural. Kendall, the technician who came to my house was very friendly and clearly takes pride in what we do. All around great experience
good work done on time at agreed price...nice young tech...calvin
You guys were recommended to me by 2 different people and you did not disappoint!! Very courteous, right on time and did an amazing job! We will be using you again.
I appreciate the courteous and helpful employees.
Your employees were outstanding. Very prompt and professional service.
Your products always leave my upholstery looking like new . I had stains that are now gone !!
Our service tech was very informative, friendly and fast!
The first technician was not very good, nice person but did not recognize that perhaps something was wrong when the floor did not get cleaned well.
The second technician, Aamon- he did an excellent job, has very good customer service skills and was extremely thorough. I would definitely recommend him to anyone.
Efficient service and amazing customer service. I felt confident in the technicians knowledge and skill.
Floors looked great!
Always on time. Your entire staff does great job of underpromise and overdeliver. Have used your services multiple times and always impressed with staff in the field and all interactions regarding scheduling. Keep up the good work
The gentleman that came out was very pleasant to work with and he did GREAT job!
Very professional and left my house clean and smelling great
Max the technician was very personable and professional. Took great care of me!
Andrew was prompt and professional. Carpets look good.
The gentleman that came out was very professional and respectful. Unfortunately we had some pet order problems and the biological did not quite take care of it
Quick and efficient service
Quick cleaning and our couch looks brand new! Our guy was very professional and friendly.
From scheduling to clean floors it was a great experience. Mitch was very professional and did a wonderful job on my floors. I'll definitely be booking again and requesting Mitch next time.
Tech was great!
Satisfied with the results.
Polite and professional as always. It’s why I continue to use zerorez!
Very professional serviceman and great job cleaning my sofa and chair
There are several large smeary sticky spots that we couldn’t see until it was dry. Then they were very obvious and we called shortly after he left but apparently you were already closed for the entire weekend. I don’t know what the sticky substance is (must have come from the machine because it didn’t come from our floors) and we would have liked for you to come and fix it but we’re having photos done for selling our house Monday so I guess we’ll have to try and get that off the floor and Re-clean ourselves. Hopefully whatever it is comes off easily. There is one large blob of this in each room that was cleaned and then several smaller blobs.
We like the way and process you use to clean the carpet and rugs. The tech Collin did an excellent job cleaning the carpets and shows pride in the work he does.
After the carpet dried, there's several spots that could have been cleaned better. High traffic areas are streaky.