Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29377 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 24, 2022 — Rated 10 out of 10 by Eliud Guadalupe Zerorez Jacksonville
What do you like about our products and services?

I'm extremely happy with the service. very professional and the tech super friendly.

Report a concern   June 24, 2022 — Rated 10 out of 10 by B.L. Zerorez Jacksonville
What do you like about our products and services?

The Experience was great.

Report a concern   June 23, 2022 — Rated 10 out of 10 by Terra Dross Zerorez Jacksonville
What do you like about our products and services?

Tech was friendly and very knowledgeable you can tell he truly cared about doing a fantastic job. We just moved into a new home and the tile was very neglected and filthy. Our tech took the time to ensure it came clean and that I was happy with our service. Will definitely call for future needs.

Report a concern   June 23, 2022 — Rated 10 out of 10 by C.R. Zerorez Jacksonville
What do you like about our products and services?

Great customer service.

Report a concern   June 23, 2022 — Rated 10 out of 10 by S.D. Zerorez Jacksonville
What do you like about our products and services?

The technician did an amazing job! Very thorough!

Report a concern   June 23, 2022 — Rated 0 out of 10 by P.S. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

I ordered your service. The technician to the house 2 1/2 hours early, he was in a hurry and spilled something from his machine that stained and destroyed my carpet. His supervisor came out to fix it and could not then another supervisor came out and try to fix it and could not as well. They all in unison lied and did not take responsibility for the technicians action.
You can make this right by replacing the carpet’s that you destroyed.
Not only will I not recommend zeroRez, I’ll make sure they know what you did, then recommend another company.

Report a concern   June 23, 2022 — Rated 10 out of 10 by M.L.B. Zerorez Jacksonville
What do you like about our products and services?

They were on time, friendly, knowledgeable, and did a great job with cleaning and the rug dried quicker than expected.

Report a concern   June 22, 2022 — Rated 10 out of 10 by K.R. Zerorez Jacksonville
What do you like about our products and services?

Very friendly

Report a concern   June 22, 2022 — Rated 10 out of 10 by Cheri Porter Zerorez Jacksonville
What do you like about our products and services?

Rod was awesome

Report a concern   June 22, 2022 — Rated 10 out of 10 by S.L. Zerorez Jacksonville
What do you like about our products and services?

Great communication, clean carpets, friendly employees and no residue left behind!

Report a concern   June 22, 2022 — Rated 10 out of 10 by Bonni Van Zerorez Jacksonville
What do you like about our products and services?

Excellent quality and service!

Report a concern   June 22, 2022 — Rated 9 out of 10 by James Mitts Zerorez Jacksonville
What do you like about our products and services?

The team was great. the work performed was professional and done with great care. Staff was friendly, caring and respectful. Our home will use Zerorez in the future for its cleaning needs.

Report a concern   June 22, 2022 — Rated 10 out of 10 by Susan Haas Zerorez Jacksonville
What do you like about our products and services?

PROFESSIONAL, WELL MANNERED AND HELPFUL TECHNICIANS.

Report a concern   June 21, 2022 — Rated 10 out of 10 by R.P. Zerorez Jacksonville
What do you like about our products and services?

Always fresh and clean, on time and gets out all the spots

Report a concern   June 21, 2022 — Rated 10 out of 10 by J.T. Zerorez Jacksonville
What do you like about our products and services?

The service was friendly, professional and informative,

Report a concern   June 20, 2022 — Rated 10 out of 10 by Theo Brown Zerorez Jacksonville
What do you like about our products and services?

Highly professional, extremely courteous and very thorough!

Report a concern   June 20, 2022 — Rated 10 out of 10 by Brian Luce Zerorez Jacksonville
What do you like about our products and services?

Kendall was a polite and thorough young man. He took care of everything we asked him to.

Report a concern   June 20, 2022 — Rated 10 out of 10 by M.T. Zerorez Jacksonville
What do you like about our products and services?

Great response times, service, and cordial well trained techs!

Report a concern   June 20, 2022 — Rated 10 out of 10 by Dawn Hatten Zerorez Jacksonville
What do you like about our products and services?

I like how the technician are very knowledgeable about what they are doing.

Report a concern   June 20, 2022 — Rated 5 out of 10 by L.T. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Great job on the carpet but grout stains remain and he dumped chemicals in our lawn and created a chemical burn in our grass that we now have to address.

Report a concern   June 19, 2022 — Rated 10 out of 10 by T.F. Zerorez Jacksonville
What do you like about our products and services?

On time, professional, and effective!

Report a concern   June 19, 2022 — Rated 10 out of 10 by Scott Halford Zerorez Jacksonville
What do you like about our products and services?

Excellent workmanship

Report a concern   June 19, 2022 — Rated 10 out of 10 by Brittany Blakey Zerorez Jacksonville
What do you like about our products and services?

Our service technician was THE BEST!! Efficient, friendly, and did an amazing job with our couch.

Report a concern   June 19, 2022 — Rated 10 out of 10 by Helena Sheng Zerorez Jacksonville
What do you like about our products and services?

Tenant lived in the house for 7 years and some area carpet almost looked like black color. Kendall did a great job on cleaning that carpet. I will definitely recommend him to others.

Report a concern   June 19, 2022 — Rated 10 out of 10 by A.M. Zerorez Jacksonville
What do you like about our products and services?

Kendall was fantastic!! Our carpet looked brand new and smelt very good!

Report a concern   June 19, 2022 — Rated 10 out of 10 by C.B. Zerorez Jacksonville
What do you like about our products and services?

Jamal was fantastic, very efficient. Super service!

Report a concern   June 18, 2022 — Rated 10 out of 10 by C.T. Zerorez Jacksonville
What do you like about our products and services?

Carpet looks really good. Service person was fast and did a good job!

Report a concern   June 18, 2022 — Rated 10 out of 10 by Patricia Falaney Zerorez Jacksonville
What do you like about our products and services?

Professional, thorough, and clean!

Report a concern   June 18, 2022 — Rated 10 out of 10 by C.C. Zerorez Jacksonville
What do you like about our products and services?

Great communication, appointment reminders, courteous service technician and quality carpet cleaning.

Report a concern   June 18, 2022 — Rated 8 out of 10 by M.P. Zerorez Jacksonville
What could we do to improve?

Give first buyers some more discounts. Especially if they have just bought a new home.


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