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based on 26432 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Andrew was timely, quick and professional.
Technician did an excellent job of cleaning furniture. He was personable, polite, knowledgeable and efficient. I will definitely call them again for future cleaning needs.
Service is excellent.. cleaning is done without harsh chemicals
Friendly and accommodating staff. Carpet and tile are not new but look amazing after they are cleaned.
Very friendly and professional company. Their work is always well done and on time. I would always recommend them!
No chemicals dries fast
Great job neat though
Punctual & neat
Rami is excellent. His service was impeccable and he was polite and very respectful. He worked very hard in cleaning and also explaining.
Without him, everything else was average.
He made the experience very excellent.
My carpets are clean and dry very quickly. Other services have left my carpets so wet for days . I love Zerorez !
My text was very professional and thorough!
Technician was friendly and knowledgeable.
My floor looks amazing! My technician was awesome abs very knowledgeable. Highly recommend!!
The thoroughness of the technician. Dale was very friendly and knowledgeable. I never felt pressured to purchase anything and I never felt rushed through the conversation, he answered all of my questions. Bonus- my carpets look great!
They do excellent work.
My techs were great. Very professional and knowledgeable. A great carpet clean for the price!
very little smell after product dried. Professional and meticulous.
Colin was on time for the appointment and a pleasure to work with. He is very professional and did an excellent job cleaning the carpets.
Andrew did a very amazing job, my carpet looks brand new. && he was so nice !
No strong odor. Technicians very professional. Rugs are very clean.
Great customer service. Called before arrival and arrived promptly. The carpet solution does not leave an order. Kendall and Major went the extra mile. Happy customer!
They are fair good people
The technician was WONDERFUL - polite, respectful, explained everything, was honest about how much could be done, answered questions clearly and completely.
Furniture did not get as clean as I had hoped, but it was quite soiled to begin with, and the technician was clear that it might not get completely cleaned.
Was impressed with how quickly things dried.
Your employees are conscientious and professional. They do an awesome job.
I was impressed by the professionalism of James. He was thorough and clearly explained the process. The results are far better than I expected
The people. The tech did such a great job explaining what he had to do to help us and ask what each stain was before he started. He didn’t rush and was great.
Everything! Professional service, prompt arrival, amazing products that you used on my floors! I’m thrilled!!!
My husband and I appreciate the technician’s promptness and professionalism. Our concerns are always acknowledged. The technicians always clean any water residue/spills on our hardwood floors before they leave our home. Also, any and all of Zerorez employees who have worked in our home have been neat and clean in appearance.
Kathye Broome
My service technician Colin was excellent. Listened to my concerns, was very polite, and did a fantastic job cleaning my carpet.
Andrew was a true professional. He not only called when he was 15 minutes away, he showed up in a collared shirt, work pants and a truck clearly displaying the ZeroRez logo! He was courteous, kind, knowledgeable and able to answer all our questions. He went above in beyond in his customer service and truly spoke to the level or character your company employs! He was a great representative of your company and we are lucky to have worked with him! Thank you! Thank you Andrew!