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based on 26432 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt set up of appointment. Service technicians are always here right on time with a phone call before arrival with estimated arrival.
Also the detail of cleaning they do is absolutely great.
Excellent service
Andrew was great
I liked the technician. Very friendly an knowledgeable.
Quality work at a good price.
Professionalism and results.
Jacob and good results
He was very informative. Offered other services but did not push. Did a great job.
The technicians are always very knowledgeable, professional and kind which is definitely the reason I prefer to use this company. Also, they always do a great job!
Did a very good job in a timely, professional manner.
The technicians were very impressive. Extremely customer service oriented. Respectful of our space. They did an outstanding job cleaning our two couches. We would recommend ZeroRez to a friend and we will for sure use your company again.
Your techs were very Courteous and informative.
A lot to like!
I like your technicians - very knowledgeable, friendly and respectful.
I like that you do not leave residue in/on the surfaces.
I like the outcome of the services.
I like the pricing.
The person(Mitch) that came to clean our house was very professional, knowledgeable and conscientious. I left him at the house by himself to do the job and felt very comfortable in doing so. The procedure and the product in which they used lived up to their marketing. I know this because my 90-year-old mother who lives with my wife and I is extremely hypoallergenic and has had no reaction to the product. My wife came home and did notice a couple of areas where they missed on the tile in the bathrooms. When I called to inform them of this, the girl that I spoke with did not hesitate and scheduled someone to come out and address those areas, again living up to their marketing and the promise of their warranty. Carpet cleaning companies typically use a bait and switch in their advertising and I can promise you this company follows through on their marketing. I will highly recommend them in the future, to anyone wanting their carpet and tile cleaned.
The guys were very professional and generous. They made me feel comfortable with them in my home because they communicated with me and explained everything through out the entire process. They did take too much time. In and out.
Excellent service
Very professional from the time I set up the estimate to completion of the job. James, our tech, was awesome and answered every question.
Great service.
The technician was fantastic! The carpets look way better!
Dale came in to do a tile cleaning and transformed the tile and grout to look 100% new. House was a new purchase and probably hadnt been cleaned like this ever. It looks like we hade new tile laid in the space. Great job as always!!
Everyone at zerorez is so courteous and professional. They do an excellent job with all of the services that they offer.
collin was excellent. I have been using Zerorez for several years and will continue to do so.
Commitment and professionalism of Management and service tech's. They do a great job...
On time, courteous, did a great job in a reasonable amount of time.
Very professional ... I added additional work and it was not a problem at all for the tech
Product cleaned carpet great and servicer explained what he would do on stain
Dale was very professional and personable. Floors and carpet looks great!
Very professional and Timely
Dependable, competitive and pleasant workers.
Our tile floor looks great! The man that came to clean/seal our tile explained things, was polite, and did an awesome job! We have had them done before by another company and this was so much better!!
Nick and Major did a fantastic job on my tile and grout cleaning. They also cleaned and sealed our granite counter tops, which also look great. The tile literally looks brand new! It turned out better than I thought it would. Communication, price, and overall experience were great. A big part of that were Nick and Major. Great job guys! Highly recommend.