- Phone: 904-891-0631
- Visit Website
based on 29377 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Kendall was very professional and an absolute pleasure to work with. The quality and very real end result was exactly as he explained. A++
After the carpet dried there were more than 2 areas where it needed more cleaning
The technician was Vee professional and friendly!
Jonathan was absolutely the best! He explained everything and went the extra mile throughout. I would recommend to everyone!
the technician was polite, fast, explained the process
Second time for dryer vent service. Your professional team does an outstanding job. Tops the competition beyond a 20+. Tku very much
Good value, timely service.
Barry Davis was the technician and did a very good job.
punctuality
Competent servicemen that go above and beyond.
Timely service. Technician polite and very efficient!
Ramiro was very professional. Took the time to explain and show what he was doing and did a great job
They did a great job cleaning a love seat that needed deep cleaning
Technician was on time, explained the process and did a good job.
Very professional cleaning.
Showed up on time, very professional service.
Everything
Great customer service, on time and Matthew was great
Very responsive and helpful!
Bary was professional and perfect at every step of the way. I would want him next time. I liked that he called beforehand and he's very nice.
Great service people.
Products clean carpets the best.
The service man did not move items or beds. he simply worked around the beds, dresser and nightstands. He didn't even move a plastic chair mat from the carpet. Although he was nice enough, it was my perception that he didn't really want to work. Disappointed
Did an OK job in main area. Did not clean an area that was requested even when asked if it was completed and it was included in the estimate. The cost did not match the result. The technician was talking on the cell phone the entire time. Not at all what I expected.
Professionalism and end product!!!
Incredible! Louis brought my 20 year carpet back to life! He was pleasant, professional and genuine! He is representing Zerorez well!!!
Did a great job on the tile. Looked brand new. Carpets came out clean as well.
Just moved into a new construction home. I scheduled to get my rugs cleaned and then realized after trying to mop the tile floors 3x that whatever was on it wasn't coming off. So, I asked to get my tiles cleaned and sealed, then it was realized that it was grout haze so we had to reschedule so that the job was done correctly! Felipe was awesome and showed me great customer service from the very beginning. I felt he was very honest and I liked that he was just as particular as I was with my home. I definitely recommend Zerorez for the professionalism and outstanding job! Now my tiles look as they should and I felt at ease moving my furniture in. And also, my rugs are nice and clean too!
Easy to get an appointment. Agent discusses pricing over the phone so there are no surprises. Technicians are well trained, polite and respectful of your property. The process seems gentle yet thorough. Very pleased with the results.
Quick service great associates, they get the job done and have cleaned carpets I thought were long gone!!
I would recommend them anytime!
On time and professional.