Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29377 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 1, 2022 — Rated 10 out of 10 by Melissa Flowers-Head Zerorez Jacksonville
What do you like about our products and services?

Courteous, professional, thorough

Report a concern   July 1, 2022 — Rated 10 out of 10 by M.C. Zerorez Jacksonville
What do you like about our products and services?

Friendly and helpful with problems areas on the carpet

Report a concern   July 1, 2022 — Rated 0 out of 10 by W.J. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

I was interviewed by one of your technicians when he cam to clean the carpet . I didn't have time to do what I normally would have done.as.i.was.leavi g the residence the next day. I was asked what did I do for work after he entered the residence . If it had been a regular.cleaning I would have politely canceled the cleaning .

Report a concern   July 1, 2022 — Rated 10 out of 10 by Craig Tullar Zerorez Jacksonville
What do you like about our products and services?

The Technician was on time, the finished carpet looks great. We discussed which rooms I wanted to be cleaned and the job was completed in about 1 hour. Very nice guy very efficient.

Report a concern   July 1, 2022 — Rated 10 out of 10 by Cindy and Marshall Wood Zerorez Jacksonville
What do you like about our products and services?

The process works - carpet gets really cleaned

Techs are professional in bearing, personable and focused on their task

The scheduling process is cordial and accommodating when using the “old fashioned way”: calling on the home to set up service

Price reflects the value of the service and then some.

We use Zerorez exclusively. It works 😊

M. Wood

Report a concern   July 1, 2022 — Rated 10 out of 10 by M.S. Zerorez Jacksonville
What do you like about our products and services?

Very professional and knowledgeable . Took time in the home to prepare. Process was not rushed. Was very meticulous. Carpets look amazing.

Report a concern   July 1, 2022 — Rated 10 out of 10 by J.M. Zerorez Jacksonville
What do you like about our products and services?

Excellent experience and service!

Report a concern   July 1, 2022 — Rated 10 out of 10 by Natalie Stewart Zerorez Jacksonville
What do you like about our products and services?

Techs are professional, knowledgeable, the do a great job.

Report a concern   July 1, 2022 — Rated 10 out of 10 by M.B. Zerorez Jacksonville
What do you like about our products and services?

Bary was professional and knowledgeable about the product and service provided.

Report a concern   June 30, 2022 — Rated 10 out of 10 by Barbi Guile Zerorez Jacksonville
What do you like about our products and services?

Loved the help we received! Especially loved that they used the guards for my corners!

Report a concern   June 30, 2022 — Rated 10 out of 10 by L.H. Zerorez Jacksonville
What do you like about our products and services?

Zerorez has always been reliable, professional and affordable.

Report a concern   June 30, 2022 — Rated 9 out of 10 by D.K. Zerorez Jacksonville
What do you like about our products and services?

Our cleaner was awesome!

Report a concern   June 30, 2022 — Rated 10 out of 10 by L.H. Zerorez Jacksonville
What do you like about our products and services?

Very happy with my clean sectional and rug

Report a concern   June 30, 2022 — Rated 10 out of 10 by J.D.I. Zerorez Jacksonville
What do you like about our products and services?

Professionalism in the home was perfect!!

Report a concern   June 29, 2022 — Rated 10 out of 10 by G.D. Zerorez Jacksonville
What do you like about our products and services?

Very little water used so carpet does not get saturated. Carpet appears much cleaner!

Report a concern   June 29, 2022 — Rated 9 out of 10 by Anwar Khan Zerorez Jacksonville
What do you like about our products and services?

Camron, was great and was very attentive to our needs. He advised us on the products being used and the expected outcomes. Needless to say they totally surpassed our expectationa. Very polite and professional, scheduling the job was very simple and hassle free.

Will definitely use them again if the need arises.

Report a concern   June 29, 2022 — Rated 10 out of 10 by C.M. Zerorez Jacksonville
What do you like about our products and services?

Quick and easy!

Report a concern   June 29, 2022 — Rated 10 out of 10 by G.C. Zerorez Jacksonville
What do you like about our products and services?

Great job

Report a concern   June 29, 2022 — Rated 10 out of 10 by R.H. Zerorez Jacksonville
What do you like about our products and services?

great job

Report a concern   June 29, 2022 — Rated 10 out of 10 by A.V.W. Zerorez Jacksonville
What do you like about our products and services?

the technician was thorough, helpful, and extremely knowedgeable.

Report a concern   June 29, 2022 — Rated 7 out of 10 by P.P. Zerorez Jacksonville
What could we do to improve?

For your technicians to wear shoes to protect them from falling. Barry almost fell several times in my house and made me very nervous! I did say to him not to fall! Also I didn’t like the fact that he uses my kitchen sink to rinse out that dirty mop!!

Report a concern   June 29, 2022 — Rated 10 out of 10 by D.M. Zerorez Jacksonville
What do you like about our products and services?

Easy to set up an appointment. Cleaning team arrived on time and walked the area to be cleaned. They performed the task and were in/out in a timely matter. Outstanding job from beginning to end. Highly recommend.

Report a concern   June 29, 2022 — Rated 8 out of 10 by E.C. Zerorez Jacksonville
What could we do to improve?

Crew was very professional and patient. They did good job in the open areas but missed some spots on tight corners and around the toilet. I don’t recall them using another cleaning machine other than the one for open areas.

Report a concern   June 28, 2022 — Rated 10 out of 10 by Carol Dutton Zerorez Jacksonville
What do you like about our products and services?

Always great service by professional and polite technicians!

Report a concern   June 28, 2022 — Rated 10 out of 10 by Barbara Broadfoot Zerorez Jacksonville
What do you like about our products and services?

They make sure you are pleased with their work!!

Report a concern   June 28, 2022 — Rated 10 out of 10 by A.S. Zerorez Jacksonville
What do you like about our products and services?

Quick response, professional team and quality work

Report a concern   June 27, 2022 — Rated 10 out of 10 by R.W. Zerorez Jacksonville
What do you like about our products and services?

Henry Mercedes did an excellent job!

Report a concern   June 27, 2022 — Rated 10 out of 10 by S.P. Zerorez Jacksonville
What do you like about our products and services?

dried fast, looks clean

Report a concern   June 27, 2022 — Rated 10 out of 10 by C.R. Zerorez Jacksonville
What do you like about our products and services?

No residue! Your associate that came to the house was friendly, timely, and courteous.

I would very much like to suggest you do not say "we SAW you were looking at our website" when you call. That is so very creepy. There is better wording. Thanks!

Report a concern   June 27, 2022 — Rated 10 out of 10 by R.P. Zerorez Jacksonville
What do you like about our products and services?

Very quick easy and professional!!Did a great job !


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