What our clients think of us!

Professional in all aspects.

From setting up the appointment to actually having the service done, I would say the entire process was efficient, well-mannered and professional. I was pleased with the end result and plan to reschedule in the future. Thank you!

Great service - professional, friendly and prompt!

The initial cleaning was a disaster. The tech was either trained incorrectly or decided to do his own thing. 1 hour after he left, my house was tracked up with foot prints due to him not properly applying the grout sealant. I will give him credit, he did a good job on my upholstery though. While I was really disappointed with the initial cleaning, it appears the second one was an improvement. A manager came out and “retrained” the tech on some things that apparently occurred incorrectly on the initial visit. I appreciate the attempt to make it right and for that reason I give the experience a 7. Also, because the attempt was made to make it right, I will probably refer other people when asked.

My tech was on time, professional, couteous, and knowledgeable.

Polite, professional, on time, flexible scheduling, awesome results of grout and tile

Professional. Attention to detail. No residue. Quick drying time.

Randell and associate was very professional and personable. They did a great job.

Quick to respond to need
Great service
Thorough cleaning

Skilled, intelligent technicians with a large dose of kindness.

Results and professional team of service providers.

Friendly responsive excellent result on my sectional!

Service was easy to book online. All services and cost were discussed prior to starting. They took good care of making sure the equipment didn’t damage the floor or walls. It was quick service and very professional.

We had ZeroRez come out to do our carpets and there were some spots that the tech could not remove. He informed us that was all he could do. The tech from last year was able to remove those same spots, so I called the company to convey my concerns. They were very apologetic and scheduled another visit. A tech named Kendall and Aaron came out yesterday and we showed him the areas of concern. He also was very apologetic and immediately went to work and was able to remove the spots completely from our carpet at no charge. He restored our faith in ZeroRez and we will definitely use them again next year and request Kendall for our tech. Thank you.

Your product and services are phenomenal. The technician, Jacob, was professional. He gave me a play by play of the process. I was informed from the spraying process to the finish, including the drying process.

The charges on the invoice was explained. You are tremendously blessed to have this young man on your staff. He is a valuable asset and rare commodity.

I'm old school and southern. He addressed me as Ms Harrison. When asked a question he responded “yes ma'am “. That did it for me!! There was nowhere to leave a tip on the invoice. This was my pleasure.

Great customer service great job

I've always had a good experience with Zeroez and the techs have been exceedingly professional and considerate.

Austin was very personable and respectful. He did an amazing job on our worn rental carpet, it looks great.

For tile cleaning service do-over, I requested a different technician than had muddled the first job. Instead, the same technician was being sent out with a trainee to boot. Rescheduled a third day with a more experienced tech.

You machine doesn't do corners or edges.

Great customer experience overall. Easy to schedule, responsive office staff, friendly service staff, fair price.

Ramiro was efficient, thorough and professional. My tile looks brand new. Even the grout went from nearly black back to its original off white.

Kendal was very friendly and able to communicate well over the phone given the circumstances we were in when he performed the cleaning for us in our newly purchased home. Accommodated our request for no nuts in the house. Very pleased with the outcome of our tile cleaning.

Arrived on time and was very professional

Fantastic clean and on short notice

They show up on time (even early), do a good job and take the time to explain anything I may have questions about.

We had a great tech Jacob. He was polite and efficient. Did a great job on my rugs!!

The tech was very professional and personable. My only issue is that once the floor dried there was still drywall dust residual in some spots. The majority of the floor did not though.

Service person was on time, professional, didn't try to sell me on all kinds of extras and the end result has been very satisfactory.

Excellent!!!