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based on 29377 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Convenient and it works
The technicians were polite, explained everything they were going to do, wore a mask and shoe coverings and cleaned up afterwards .very satisfied customer!!!
They were very considerate of the property and explained what they were doing. The only problem I had occurred after they had left the premises. Debris came down from the ceiling vents once the air conditioning began to flow again in the house.
The team was great. Took before and after pictures. Courteous, polite, took time to explain everything and answer questions and cleaned up.
Excellent service & company.
Carpets cleaning was fast, thorough and effective. I have very old and highly trafficked carpet and it looks great after it was cleaned.
The tech was very nice and explained everything
Reasonably priced attentive and good service
Good job on the flat services poor job on the stairs did not clean the risers sufficiently I would prefer that you come out and rectified
Great experience very professional
Zerorez always does a great job.
All technicians are fantastic! Jermonie was my most recent tech and he did a fantastic job. He was pleasant, knowledgeable and even was able to cheer me up from a sad event recently in my life. Going forward will always choose Zerorez!
Professional service team.
I like that the carpets feel soft and natural after cleaning - no hardness or crunch
very good and efficient
The person did a great job cleaning the carpet. There were places I was concerned about in getting clean and came clean which really pleased us. Also like the carpets dry quickly and are not soaked like I have had in the past. This is not my first time with Zerorez and will continue using in the future. It is so nice to see my carpets look so nice. I Gave your name to a friend who will be calling you for an appt.
Thank you!
Friendly, knowledgeable staff. Service seemed effective.
Equipment seemed faulty and kept blowing circuit breakers. This is a new house.
Cameron was very good. Knowledgeable and shared information about process and did a very good job.
The representative was prompt, courteous and professional. Their process does exactly what they say it does. I'd use them again.
Service from Zerorez was second to none. Our technician was on time, wore booties inside the house, protected our corners from damage, and did an incredible job cleaning by tile and couch.
Prompt, courteous, great job!
I received outstanding service from Zerorez and will use them again.
Great service, on time and did a good job. Would definitely recommend ZeroRez!
We have used Zerorez for over 20 years and will continue to do so. The carpets are clean and fresh when they leave without a chemical smell. The technicians are always professional and friendly.
Awesome customer service. Condo looked amazing.
I like it all!
Professional, friendly, respectful, and punctual service every time!
While I appreciate learning about all the services you offer, using a commission structure is really a thing of the past and leads to service people pressuring customers. Cameron was extremely polite and not at all like this, but I would have preferred a brochure be left. I was very happy with all aspects of the job he did and would absolutely have used Zero Rez for additional services if I needed them.
Again, Cameron is great, I would rate him 10-10. I will be requesting him specifically for future services if I decide to continue with ZeroRez. Just wanted you to know the commission aspect is not a great idea. It’s why I only use Carnax and not car dealerships.

After doing a great job in our offices I had them do my house as well. Great service and professional technicians.