based on 4315 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No one in the service department will answer the phone. Repeated calls are sent to the voice mail.
Everyone seems knowledgeable and helpful.
Wonderful customer service: friendly, competent and efficient!
Great customer svc. Competitive prices.
Your service advisor was very helpful this time
Scott K. in service is one of the reasons we love alpin haus. Attentive, professional and treats customers well! Unlike other dealerships we have dealt with -he does care!
Always prompt and do great work!
Staff do not answer phone calls or do not get back to you in a timely manner. We called and left messages for someone to get back to us the first time and they finally decided to call us back a few weeks later. Ordered wrong parts for our camper. We picked up our new camper in March and there were things that needed to be fixed. No one ever followed up with us for the things that needed to be fixed until August. They called us in August to let us know that our new camper door had been sitting there since March no one ever called us until August to let us know that.
Amsterdam Alpin Haus always does a great job.
Thank you for keeping us moving! Always a pleasure to work with you.
refer to contact email sent on return of unit
Everything
It was easy to
Make a decision at alpin Haus exit 16 of I 87 bill was a friendly and knowledgeable salesman.. the product sold itself and I'm looking forward to delivery in the spring
Everything
James jr. Has been great!
Easy appointment scheduled
Service was done quickly and neatly
No hidden fees
Will be back in Spring
All good
We picked up our new Jayco Greyhawk Pretige yesterday. Everyone we dealt with was great. Tom, our salesman did a good job of showing us the unit. Dennis did a great job of walking us thru all the paperwork, and Chris did a fantastic job on the walk thru. Very knowledgeable and helpful. We also got the feeling the entire staff really enjoyed working together.
I purchased a used Travel Trailer from your salesman Gilbert Rosario at your dealership. He was a pleasure to do business with and your finance guy Keith was also great. The unit was as discribed and price was fair.
You return calls and are generally concerned about your customers issues.
Quick and efficient.
Amazing customer support
The salesman are not pushy and are very patient when showing the RV. Everyone in sales and service are very helpful and pleasant to talk with.
Great service and excellent technical assistance
Lack of communication,
Waiting for call that I was to receive on or about 10/17/22 in regard to repairs on my RV.
Charles was extremely helpful in helping us make the decision to purchase our RV… Everyone we’ve come in contact with has been so helpful. Looking forward to storing our RV with you this winter. The Services you offer are second to NONE.
Excellent customer service and support provided by Randy! Plus all your staff are very friendly and helpful! Customer for life!
Friendly service! Everyone is very helpful to take care of your needs and concerns.
Customer service
Dave Behuniak is the BEST. He has been our go-to guy from our first Motor Home to our current Travel Trailer. He answers our questions and is an endless resource for us. Thank you Dave for all you do for us!
Monique and First name removed