based on 4415 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very friendly and knowledgeable staff.
Trustworthy group. Very courteous and friendly.
Quality products and real experienced and very personable employees every step of the way .
I always enjoy my trips to Alpine Haus. They always are friendly and very knowledge about what I need done to my RV, which I bought there, and finally traded it in there for a larger one. Hope to have many more years of doing business with them!
Service was done ahead of schedule. Everyone was very nice and helpful
Keith Todd went above and beyond helping me get new insurance for my 2018 fifth wheel. everyone is always polite and helpful anytime we go in.
Kyle and Brandon were the best to work with! Really make you feel like family and didn't make you feel pressured!
I like the storage and having our trailer serviced over the winter stay
They give you a quote before the service. Alpin Haus does what you ask keeping you in the loop about the progress of your service and repairs. Always a pleasure to deal with.
I like Dave the service manager he has treated me with the utmost of respect
St as of and product you sell and take care of are the best
Too early to tell. So far professional and pleasant to work with! Pick up camper in a few weeks!
Brian is great to work with! Had our boat in for service recently and had all of our concerns taken care of quickly to be ready for the upcoming season!
Rob was a world-class technician and was very informative about the mechanics of the solar system throughout the entire installation process!
James was excellent at communicating with me the details of the project, as well as the pros and cons of all my options.
Thank you for the prompt and quality service!
Service has always been great.
Everything
We were impressed with the service. Very responsive.
Unfortunately, the RV we just purchased in the fall, and took out once, needed two new batteries.
I am disappointed that such a quality service department did not adequately inspect the batteries prior to the sale. We were told batteries needed to be replaced every 3-5 years so it seems like that should have been inspected.
Prompt, efficient, professional service.
We found out there was a manufacturers recall on our RV. Scheduling the appointment was quick and easy. While in the shop we also elected to have some significant maintenance ( repacking wheel bearings) completed. We arrived a few minutes early but the service staff handled everything. Looking forward to seeing there new service location in Middletown.
Service department. Easy to work with l.”,
Friendly and helpful.
Fantastic service department
It was done in a timely fashion. My camper was brought to me after I payed.
Greg, our sales associate, listened to everything we wanted in a camper, and he delivered! He showed us three different options, and took the time to explain the features of each camper. But our heart was set on the very first one he brought us to. He walked us through the steps of purchase, and gave us 24 hour access to him via his personal cell number. We could not have been happier with the outcome!
We dropped off our RV for a repair estimate for our insurance company. When we picked it up the next day, there was no paperwork given. 3 days later, our credit card was charged $495. No call, text, or email to tell us of the charge- at least the amount. Had to call and ASK for an invoice to be emailed to us.
I’m shore your new location will take care of everything
Looking pretty good to me
Try to offer little extra items for your recreation vehicles
Extensive inventory and knowledgeable staff that are very customer service oriented
The popcorn is good …
Blake did a great job going over details of the delivery. Unfortunately we couldn’t bring it home today.
Excellent customer service