Customer Testimonials
I scheduled service that included warranty work. These guys were excellent in communication and making sure I was all set well before my visit. I recognize "Randy" for his professionalism and willingness to get me back on the road as quickly as possible. Work was done well and on time.
People very nice and appointment was pretty much on time as I was waiting.
Friendly, did what they said they would do, even a day earlier!
Professional to the core!
Honest
Product Quality is Excellent; Love the Catalina. The Sales Team Sativa was knowledgeable even though she is new; great follow up and personable. The Finance Team (Matthew) was knowledgeable in making the deal and recommending Americu Credit Union an allowing a fair Trade-In on our other Unit. The Service Department was accommodating as I had a few requests and the new Camper had a defaulted Tire (probably during Transit) and Alphin Haus did not hide it; they made it right. Thank you all for a Awesome price, Great Trade In Value, and Excellent Service.
Eric H Ross
Nashville, TN
Rich Vokatis was friendly and knowledgeable about my recent hot tub purchase. He patiently guided me through the process of initial startup and programming the Smart touch control. Great product and great people. That says it all about Alpinhaus.
Everyone at alpin haus was very easy to work with. We have bought from alpin haus Amsterdam location twice many years ago. This time was the oak ridge location. Looking forward to the new location in Middletown. Our salesman Tom was great. Chris was awesome on the demo end and Dennis made the paperwork go smooth.
All staff at Sales facility are fantastic. Justin has taken us under his wing and always does his best to satisfy our needs, through suggestions, taking care of service requirements, or warranty repairs
Always good!
Everything has been outstanding
Heather was great and the RV techs were outstanding when we noticed a couple minor issues at pick up
Very friendly atmosphere and people. They provide good repair service.
works well with customer to set up service date and times and while you wait service.
Alpin Haus took every thing tha needed to be don on my motorhome. From fluids changed to resealing the roof for our cross country trip.
I am a fan of the products and services. I always have been. I was, however, disappointed recently when I was charged $81 for a service call for my pool pump which was making a terrible buzzing noise. The pump had been installed just 2-1/2 months earlier, so I felt that being charged for a service call was inappropriate.
Justin Christ was great to deal with and ensured that I was completely satisfied with my 5th wheel purchase.
This is a rare quality in this industry and kudos to both Justin and Alpin Haus!
Very helpful, professional and responsive team.
Best service dept
We brought our camper in for service and they did a great job on the repairs. We were kept updated on the progress. They did their best to get us out aas soon as possible.
Excellent salesman, Don was amazing. He was very accommodating and helpful. The entire staff was really friendly and always trying to assist us in having a Very Positive Experience at Alpin Haus. We will highly recommend Alpin Haus to everyone!! Thank you all for your support, patience and assistance.
The O’Rourke’s
Service listened to our needs He communicated very well and kept us informed while we waited,
Very friendly service and knowledgeable sales staff. Easy experience from start to finish!
Everything from beginning salesman, walkthrough of camper to finance. Wonderful experience.
Service is prompt and I get an appointment when needed and at reasonable cost. Service techs are friendly and accomodating
We had to bring in our RV for some repairs that were out of our wheelhouse. We were given a quote, a day when to drop it off, and all went very smoothly. An electric and plumbing repair. The price we thought was fair, no surprises! Smooth and easy, don't find that to often, AND on time!!!
Thank you
Great customer service, very communicative and all around fantastic team to deal with
People are helpful and friendly. I have had several problems with my new boat and they have gotten me in and out quickly, fixed the problems and given me extra help that wasn't covered by warranty but they wanted to make right.
Great communication. Great service. Best service experience we have had in years.
Friendly