Customer Testimonials
quick service
knowledge
Friendly staff. Straightforward process to purchase the boat and get it to the water. The run through of the boat and motor with the tech was thorough and understandable.
You offer a great product and the folks at Oak Ridge are the best to purchase from. They are friendly, honest, down to earth and will not steer you wrong. They know what the best product is for their customers. Justin Christ is the General Manager and he always takes care of his customers. Mike is a salesman and will put you in the right unit. Dennis handles financing and is the best. Alpin Haus Oak Ridge is the crew.
We always appreciate excellent service, especially when it's done before the date promised.
The service department at Alpin Haus is excellent and we would recommend them highly!
Appreicated the communication, and interest in listening to my feedback.
Great sales and service staff. Large selection. Clean organized business.
Everyone is very friendly. They also keep in touch with you on the status of repairs.
The product knowledge and their responsiveness
Great customer service
Service dept staff well informed, Grand Design products above the rest
Professional and prompt service . Staff are friendly and knowledgeable
Alpin Haus Sales and Service has been excellent. We purchased a 2023 Imagine 2970RL and had Alpin Haus install two higher capacity vent fans. In addition, Alpin Haus transported and set up the unit as our seasonal site in Berkshire County, MA. Throughout the entire process, Don Terpening, Alpin Haus Sales, did a great job working with us.
Regarding the Imagine 2970RL, the quality of the build is fantastic. It has a great set of features and plenty of storage space. The quality of the fan installations done by Alpin Haus is also great.
Finally, the Alpin Haus RV store is well stocked. This allowed us to get the key supplies needed for camping in the 2970RL.
Service department went out of their way to help us out so we could sell our RV to an interested party.
I have always gotten great value and service over the past 30 years!
I was greeted at the door. I was well taken care of and when I bought my jetski. I was fully taught all about it couldn't have been more helpful group. Would do business in a heartbeat with them again.
The service department made an exception to fix our refrigerator.
Good price employees Are. Good with the? Customers.
Yes service and product are and we’re great
Support. Doesn’t matter if it’s from sales, or parts, or service, we had support from every direction!
Fast appointment availability and communication
Happy with the help we received when our current TT had multiple issues including a leak and water damage and it was only a year when the issues started that we had it. Want to thank Derrick, Justin, Dennis and Mike M at the Oak Ridge location for all they're help in getting us into a new unit. They treated us like family especially when they saw the issues for themselves, thank you all!!!!
Excellent service and people
We like our Cedar Creek a lot. Also Service Technician, John Ross and Customer Service, Jennifer Downing were great to deal with.
Everyone was so helpful, knowledgeable, friendly, and easy to work with!! Thank You
Very good communication and follow up in the service department.
Staff are knowledgeable, friendly
I was treated like family!
The service man was on time. Very thorough and pleasant.
The only issue is I'm still waiting to have my receipt for service emailed to me
Quality