Customer Testimonials
very happy with Jennifer Downing.
Always friendly and have the parts and if not can get ordered
Quick, honest, friendly and accurate help. Definitely a great relationship from the start and continuing into maintaining and servicing your purchase.
Alpine is always dependable.
Frank D
I was in for my yearly "Warranty Forever" service and I was very satisfied with your service department. As soon I entered I was immediately asked if they could help me. I don't remember the gentleman's name (sitting at the very first desk). He pulled up my appointment and referred me to Dave Behuniak. Dave was very professional and knowledgeable regarding the questions I asked. He explained the processes that I needed and scheduled a new appointment.
I do greatly appreciate your service departments customer service and professionalism.
Gary Cook
Attention to relationship in addition to transaction
Brian at the Amsterdam service desk is great, keeps me updated, always professional!
Great Customer Service!
Service team was helpful and informative when fixing my jetski (where it wasn't clear what was wrong with it). Super great guys. Thanks!
Efficient and well-done
Great service
The Alpin Haus team was awesome start to finish! I started with a Class B van rental - Novalie was super sweet and made me feel at ease with the rental process. When I returned from my trip, Steve took time to show me some vans on the lot and stayed in touch to walk me through possible options that became available. He was patient through the buying process!! Jim made the payment part of the purchase seemless and straight forward. On pick-up day, Blake was AWESOME!! He was a fantastic teacher - he knows his stuff and it shows!! He took lots of time with us and made sure we felt 100% confident before we hit the road. I traveled over 2.5 hours to come to the Amsterdam location and will be back for maintenance and service in the future because Blake was the best! I would definitely recommend the Amsterdam, NY location to anyone looking to rent, purchase, or service an RV 😀
Wide variety a little bit of everything to look at
Service is well managed with scheduled appointments.
Tom from sales was excellent. Prior to coming to Alpin Hause we were negotiating a deal at Meyer's RV, when we got there to sign the paperwork the manager changed the deal and wanted more money. We walked out very angry. The following Saturday we met Tom and the entire process was enjoyable. We pick up our travel trailer Friday. Thank you
The service department was very nice. They repaired our trailer in a timely manner. We would come back again for any other repairs.
They always go above and beyond to make sure the customer is taken care of during and after the sale.
IT WAS VERY EASY TO TALK TO EVERY ONE AND UNDERSTAND WHAT WE NEEDED TO MAKE THIS TRADE GO FOWARD AS EASY AS IT COULD WERE WE WERE USING THE CAMPER AS SUMMER RESIDANCE IN THE WILTON NEW YORK, WE BEING FROM CONCORD NEW HAMPSHIRE
My wife and I stopped in to look at a fifth wheel. Our first rv. The staff was very knowledgeable and did not push us into any purchase. Thanks to Mark H ,Mark R and Keith all part of sales team. Thanks to Chris and Dan in service department and having patience with us. Our whole experience was wonderful. We felt like family. And by the way,we left a deposit and went back a week later for final purchase of our first fifth wheel. Highly recommended. Thanks again
Alpin Haus sells quality RVs and their service department can not be beat. Helpful, professional staff make it a fun place to shop and browse. A friendly CJ greets you when you arrive. Knowledgeable outfitters listen to your needs and wants, then show you what RVs would best suit your needs. The Service department, lead by Jim Nolan has a very competent, friendly and honest team to service your RV in a timely manner and get you back to camping!!!
If you are looking for a family run business that understands the products they sell and can competently provide great Service, look no further than Alpin Haus!!!
The sales and service teams are terrific. On the day I picked up our new boat, my transport fell through and was scrambling to find a new vehicle to haul the boat. The service team came through and towed the boat to the water. The purchase process was streamlined and stress free. All our questions were answered and they were very patient going over operating the new boat. They took all the stress out of purchasing a new boat with no pressure. My sincerest gratitude to Alpin Haus.
Great selection and very helpful and knowledgeable sales team! This is our first travel trailer and couldn’t be happier!!
The entire operation all so an excellent job.
Service and sales team were awesome and went above and beyond to help make the buying experience as smooth as possible.
Randy Robb is awesome.
Everything went as expected this time. Service reps are friendly and knowledgeable
Our first 5th wheel purchase was a Grand Design from Alpin Haus-Amsterdam in 2017. We were pleased with our purchase and any service we received. We chose Alpin Haus-Port Jervis for our new 5th wheel because this location was closer to our home, repaired our old rig, and now carried Jayco. We found the 2023 North Point 382FLRB on the lot and loved it and the price!
They were fair on our trade-in and the day of pickup went smoothly. Mike, Dan, and Keith answered our many questions and made our day a memorable one!
Everyone is very friendly, and service has been great.
They have really supported my needs,
Service sept is the best very helpful and nice