Customer Testimonials
I like the way everybody treats us so nicely and that they always answer all our questions and don’t make us feel dumb when we can’t figure simple things out! Espresso shout out to Eriich and Dave in service and to CJ at the front desk for our Warranty work and to our salesman Don!!!
Wow!! What an outstanding experience. Going through the sales cycle with Mike Pritchard was effortless. He wasn't pushy and listened to our needs and matched the proper unit. Even after the sale was completed, he followed up during the demo period to see if we needed anything. He is definitely an asset to the Alpin Haus Team. Working with James Bearcroft to finance the unit was perfect. He explained all financial aspects of this transaction with ease. We never felt pressured, and all our question were answered with precision. The finance portion was effortless. John Driessen demoed the unit. He went over all aspects of our new Solitude and was very attentive to our questions. John stayed with us during the entire process and engaged the service engineer when certain items needed attention. John also is making all arrangements with the service department regarding any outstanding items.
I want to give a THANKS YOU to the entire Alpin Haus Team for making this significant purchase effortless and pleasurable. We give your team an A+ for this experience.
Josh Deul and the whole team were amazing!
We were very pleased with the service and the staff. They addressed all of our concerns in a timely fashion. Jonathan is very personable and very helpful.
Thank you.
Very professional and willing to work with the customer.
Great location
From dropoff to pickup all went as expected...no surprises. Ed Stern, Service Advisor, was exceptional. Thanks
Very professional, the service department was giving timely update's, when parts for my 2013 5th wheel where out of production they offered different solutions to fix the problem at a reasonable cost.
Everything is good, except the coverage on the Reflection. Issue here is the countertops are so thin that when exposed to the cold they delaminate. Grand Design should stand behind their product and offer a fix that is permanent.
Great service as usual! Whole team is professional & couteous!
Great products (Barletta Pontoon Boats) and a super high-quality service department as well. They go above and beyond to ensure the customer is satisfied and taken care of.
Fast service and they keep you up to date on what is happening when your camper is there for service.
Beautiful
great product line, nice upbeat parts, services great job, Dave has really pulled service to the full extent of manufactures which makes repairs complicated.
Wonderful service!! Better than any other dealer we have been to ! A Special shout out to Dave in customer Service in the service dept. Very professional !
Everyone has been super-helpful and friendly, the salespeople, the finance guy, the service department. The only glitches we've hit have to do with the quality of the product/camper and the supply chain. We've been waiting too long to have our warrantee repairs done due to the lengthy process.
Staff are friendly and knowledgeable. Worked with us on a trade in that I was happy with. Had the camper we were looking for.
Easy to schedule regular motorhome services. Dave B. In service dept. is very friendly and helpful. He greeted me with a smile and remembered me from previous visit. Service was completed on time as promised.
Always a welcoming atmosphere from Josh Deuel in sales to the parts guys … Service is always ready to answer your questions ! Brandon Bills is always there to help!
Loved our 2016 Regency but now onto a newer Barletta! Highly recommend Alpin Haus!
Everyone was polite and professional, Our experience was very pleasant
Ed was excellent in service. very helpful and very easy to deal with!
Appointment and completed service was fast and timely
Great buying experience !
Everything from snowmobiles to boats. Everyone is very professional and knowledgeable in all aspects
Quick scheduling and job well done
Always prompt and they are very good
While I’ve had some issues with the grand design 5th wheel we purchased, the Alphin houses service department has been fantastic in its support to fix all our issues. Mr. Jim Nolan does a great job in taking care of the customers and his shop supervisor Rob Vandermimden is probably the best technician I’ve dealt with since I’ve owned a camper. This service department deserves a five star rating. I have nothing but praise for them.
They showed up on time and returned to repair pool pump situation.
The Sales Staff, especially Steve F., are outstanding.
The staff is always friendly, helpful, and honest. They are very knowledgeable about products, services, and camping in general.