Customer Testimonials
I have no problem reccomending Alpin Haus in Amsterdam, NY to anyone looking for an RV. I have had excellent results with their Service Department. In particular I want to commend Kim in Service and Chris the Service Tech. The are extremely profressional,helpful and courteous.
I recently purchased a New Grech Turismo Class B Van from Alpin Haus. I was an out of state buyer and I must say the staff at the dealership in Orange County was outstanding. My sales rep. Josh Etkin was very helpful it getting the deal done. No pressure but great responsiveness and good communication. Keith Todd in the finance department was honest and provided great service. I would definitely consider Alpin Haus in Orange County, NJ for an RV.
Service is done promptly and expertly.
My boat Trailer has a problem and Alpin Haus fixed by having a new axles, and the bearings that go in it. Alpin Haus is OK , thx.
Courteous people to work with
Josh and Ricky were hands down the easiest people to deal with. Josh is the best salesman I’ve ever dealt with and when I buy a new machine I will be coming back to this establishment!
The whole buying experience was very positive. The staff is so accommodating and friendly. They help in any way they can. Everyone from sales to parts/service is very very knowledgeable about all of the products. The dealership is immaculate as is all of the RV's on display.
Very positive experience.
Service department was very helpful and accommodating for storage
They were able to repair the winch on the trailer instead of replacing it. This saved me money and time had I needed to wait for a new winch to arrive. The staff was courteous.
Service Department I have found to be great......Rich did a great job on showing us how everything worked in the trailer.
Our experience with Alpin Haus was absolutely outstanding from start to finish. We recently purchased a Coachmen Catalina 134RDX, and the entire process could not have been smoother. The team was knowledgeable, professional, and truly committed to helping us find the perfect RV for our needs.
From the moment we walked in, we felt welcomed and valued as customers. Every question we had was answered thoroughly, and they took the time to walk us through all the features of the Catalina, ensuring we were comfortable and confident in our decision. The purchasing process was transparent and hassle-free, which made what could have been a stressful experience completely enjoyable.
We couldn’t be happier with our new Coachmen Catalina 134RDX and the exceptional service we received. Alpin Haus has earned our trust and our highest recommendation—if you’re in the market for an RV, this is the place to go!
— John & ToniAnn Donald
Great service. Responsive and goes to extreme measures to make sure the customer leaves happy and satisfied. I’ve been a patron of Alpin Haus since the 60’s.
Easy and efficient
knowledgable and efficient
Fast service.
Excellent service and follow up
Staff id great.
Friendly, professional and understanding! So grateful for everything they did for us in such a timely manner!
Your service department is spectacular and goes the extra mile. I can't say enough about them and I recommend them to everyone!
Great staff, helpful, knowledgeable and nice. No hard selling. Great experience.
Amazing service. The mechanics that worked on my RV are top notch. Because of his good work you have r a customer for the future.
Everyone is friendly and respectful
Rich V was great to work with and the Wellis Swim Spa is by far amazing. The delivery was smooth and everything was great. Thank you for a great experience.
Repair work was done timely and correctly. RV wash could have been better having left streaks and some areas not totally cleaned. For the money I could have done better myself.
The staff and service employees were especially helpful and professional, as well as responding so quickly to meet our repair needs. Thank you, Kathy & Tom
I was happy that your service department returned my call so quickly. My pool wasn’t working for 3 days over the weekend and they came right away
Customer oriented, friendly, helpful. Patient. Casual. Morale is high. Employees said they love working there,.
The service was efficient, on time and excellent. We were greeted by friendly staff when we arrived who walked us down to the service dept to check in. The service advisor checked us in, then walked us down to the customer lounge where we enjoyed coffee and other refreshments. When service was complete, I received a call from a very friendly and cordial Theresa Pingitore. The best part of my visit was not only the people and quality of service, but the fact that I had to reschedule my service three times due to a family health situation. The service schedulers were very accommodating and rescheduled the service to match my situation and convenience. This is very appreciated and indicative of an organization focused on the customer. Alpin Haus will be our service vendor for our Tiffin and will be the one I will go to when we are ready to buy our next Tiffin motorhome. Two thumbs up to an excellent visit!
I've purchased 5 campers over the years and our experience with your dealership was the best by far. Nice, helpful staff, thorough walk through of the new camper. Wonderful dealership to buy from.
great service and communications