Customer Testimonials
Overall a fantastic experience. Everyone we worked with was knowledgeable, professional, and kind. The small concern we had was taken care of quickly. We looked all over for a new camper - Alpin Haus was the only place that had exactly what we needed at the right price. Thank you!
In only 1 day later your service rep located and had installed a new air conditioner on our camper under the forever warranty and it didn't cost us a cent and it works fantastic. I just wish I could forget a time from last year when someone from your dealer said the kitchen sink faucet of my camper was not covered by the forever warranty so I had to replace it by myself but earlier this year someone else said it was covered.
The service I had received was excellent. Very clean and perfessanal.
When you have custom work done,explain in detaii in every wayl what you want done and it is completed..After all.you.are paying a premium price.Service managers and technicians are easy to work with.
I like the service and the people
just fantastic people overall
Just very easy to work with and get things done. Customer-centric is a great way to describe.
The process starts with a great customer service rep (Kim) and continues with prompt, qualified, friendly, and great technical support (lead by Chris) and his assistant (forgot his name).
Your staff!
The service from start to finish was outstanding! It was quick and easy to purchase our new boat.
Great customer service !
Quick service. Knowledgeable and friendly staff
Excellant employees. Quick service for the recent boat repair.
Josh and Ricky made purchasing our first, new pontoon boat such an easy and pleasant experience. They are both so patient and helpful! Also LJ was amazing with the delivery and launch and stayed with us until the boat was running and ready to go.
Thanks everyone!
First let's start with Kim, manager of the customer service center. She was very helpful in explaining the process, to me, for having the work I was requesting to have done on my RV. Thanks Kim.
Next a high five to Kris, the technician who came out to my site with CJ. He was and is very knowledgeable and friendly in explaining what he was going to do for me.
Thank you all.
We are returning customers and have always received great customer service on our airstream. They keep us informed of any issues and get our camper in and out quickly so we have more time to enjoy it.
I appreciate the help in the service department specially Theresa
Outstanding service and personalized attention.
They took our Travel Trailer right into the shop on a Friday afternoon to try to get us back on the road as quickly as possible. I appreciate the thoroughness of trying to diagnose the problem and making necessary repairs. Will definitely be bringing our Coachman Catalina back to take advantage of Alpin Haus' service offerings.
Smooth and easy transaction. The team there is top notch.
Straight forward sales, no high pressure sales, family business atmosphere!
Friendly staff!!!
Transaction was flawless, everyone encountered were helpful and a pleasure to work with. Angelina was a doll, Keith and John were very informative and Liz was very helpful.
Worked hard to get me into my New RV
Sales staff are very friendly. They listened to our preferences and showed us models that met them. There was no pressure. They were very laid back and easy going.
I was so impressed with the service department. The service team and technicians went above and beyond my expectations by. If I ever decide to upgrade my camper again I would love to deal Alpin Haus.
I brought my 2020 Georgetown for a propane leak. Rusty in service got me for repairs within a 1/2 hour. They located the leak and temporarily fixed it. Within 2 hours I was on my way home. I also had them walk the roof and they inspected and seal anything the need seal. Thank you Rusty and the technician who helped me out with a quick and thorough job. I highly recommend Alpin Haus for anything. Every staff member I came across were very friendly. That means a lot to me.
They are definitely customer Oriented , really Satisfied with their Customer Service they Provide
I like the way Alpin Haus can service all the needs of keeping the 2022 Ford Forester 2151LE Class C RV I purchased from Alpin Haus, on the road. The friendliness of the employees is a big plus.
Brian is perfect. Answered all of my questions and kept me informed while my Wave Runners were being serviced. Great customer service.
Every person working there has been very patient, kind friendly, and understanding.