- Phone: 317-388-5141
- Visit Website
based on 18598 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Received appointment time I wanted, professional representative did work, carpet looks great
This was the first time in 9 years that our family room was counted as two rooms. While we are generally happy with the service, this was a bit frustrating.
Tech was very efficient, walk thru on entry and at completion 👍
The technician told me he got all the stains out when I got home he did not and the carpets don’t look any better than they did when we called you guys
Everything
All steps of the process were explained by Chris, he was very efficient and the results were great.
Good communication. Efficient and quality work.
Easy to schedule, quality work and friendly technicians
I like the clean use of safe chemicals in your process in cleaning my carpets and furniture, combined with, excellent customer service.
Clean and professional.
Great service from Lamont! This is the best carpet cleaning we have ever had (6 years).
The carpet still smells like dog
Clean product and great service by techs.
Clean products and great service.
He did excellent work. The carpets look great. My husband and I are pleased with the result.
I am a repeat client of zeroes and they continue to provide five star service!
Quick, fast drying, cleaned well
Thorough cleaning, good stain removal, pleasant technicians.
Conner Came In And Made My Apartment Look Like A Brand New Floor 10/10 Highly Recommend
The carpets look and smell great, they're much plusher than they were, and it looks like you knocked 5 years of age off of them. The work was done quickly; even with pre- and post-walkthroughs, the team was in and out in less than 90 minutes.
We've used zerorez 3 times and are very happy with the results. They are able to come clean our carpets within a week of our call.
Very easy process and the communication was key from start to finish. We deal with lots of businesses on a regular basis and they always exceed expectations. Thanks again!
No sticky residue in carpet
The carpet is clean and not crunchy after you're finished.
Was on time
I appreciated the ease of scheduling and the professionalism of the technician, Nate.
The Technician was very professional. He took the time to explain to me what he was going to do, however, he was very respectful in not taking more of my time than needed as I was working from home that day and was on a call when he was doing the work.
All three chairs worked on have the stains remaining that were the origonal reason for the cleaning. The service technician was friendly and on time. The ultimate results was a failure. I would like a full refund. I called to try to get resolution with a person coming out to resolve the issue but was give an appointed almost two weeks out which I found unacceptable and the actual date would not work. No other options were given. Please confirm that I will recieve a full refund or provide an alternative compensation offer.
We have used ZR for years and have been very happy. We recently had an unacceptable cleaning and called about if to have it corrected. We received very prompt attention and a complete re-cleaning at no charge.
Noah did a wonderful job inspite of a few equipment glitches which he was able to fix. I will still call on ZR to clean my carpets and request Noah!
Thank you.