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based on 18274 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Did a good job, respected our space, and was in and out efdiciently.
carpet cleaning and cat urine smell. Very professional with good results!!
You were easy to get an appointment with, what I was quoted and what I paid were the same, and the tech came out on time and did a great job!
Timely & good service men
The technician called ahead to let me know he was on the way. Upon his arrival he first put on shoe covers once entering my home. He then went on to explained the process and asked if I had any questions. He did a fabulous job and I'm extremely please with the results. Zerorez is my go-to annually for my carpet cleaning needs.
I’m really happy with Zerorez! The carpets look noticeably cleaner and fresher, and stains I thought were permanent are completely gone. The cleaner was professional, on time, and took the time to make sure everything was done properly. The whole process was quick and hassle-free, and my home felt instantly refreshed afterward. I would definitely recommend this service to anyone looking for reliable, high-quality carpet cleaning.
Everything was explained to me. Cleanup was great and carpets look amazing!
They did a good job cleaning the carpet. The spot is nearly gone.
Looked very clean and no chemicals
Great service and great results! Our tech was very friendly and did a great job. Will definitely use again!
Not only did the carpet look amazing. Once it dried which was about 3-1/2 hrs as explained it would. It was soft and plush again.
Curtis, our technician, did an amazing job. Was courteous. Was thorough. Detailed and explained the process.
Everyone is helpful and do a great job.
Dries fairly quickly. No residue left!
Quick and easy process to schedule and have services performed. Always professional and on time.
On time. Very thorough.Courteous
Prompt, very courteous and did the job quickly.
When scheduling with Nathan after our walk through to quote the cleaning, I was told that on December 12th there was a start time of 8:00A because our office is only open until 12:00PM. The technician did not show up until 10:00A and was surprised that there was an early closing time because the arrival time in our profile said between 10A-12P. Arriving by 12:00P would have been a problem as we would of closed and the cleaning would not have been completed. While it wasn't his fault and it was frustrating, Kevin worked quickly and professionally, and he finished right at 12:00P and was walking out the door by 12:30P.
5 thumbs up!!!!!
The technician was so nice, explained the process throughly and was very efficient. My carpet looks great
Very easy to schedule my duct cleaning and dryer vent cleaning. Technician was very knowledgeable and professional.
Our carpet dried in the recommended time and looks great. The technician was prompt and did a beautiful job and was very respectful. It was a positive experience. Thank you!
Carpet is hard as if soap still in it. My carpet was usually very soft to the touch. Stains were not taken out. My husband scrubbed on a few and they came out. The other times I have used this company my carpet was not hard and stains all came out. I have recommend this company many times. I am very disappointed.
Tevin did an excellent job cleaning the carpets, as well as all the little things to protect our house and walls. 2nd time I have used Zerorez,won’t call anyone else.
I was shocked at the final bill. I hadn’t talked with the technician enough about what I needed only in some areas of the home. The technician did all the areas for odor and stains, making the final bill over 600.
Also, the carpet now seems rather crunchy in areas, not soft and like new.
The 2 young men that did my cleaning worked hard and did an excellent job on carpet cleaning and upholstery.
Zeroez did a fantastic job with our home. The carpet treatment removed all pet stains and general dirt / debris from our high traffic areas. Our carpets look and feel brand new!
The technician is very efficient.
He did a fantastic job!
He did a fantastic job!!
I WAS ACTUALLY ABLE TO REQUEST MY SAME TECHNICIAN FROM A YEAR OR SO AGO AND THEY WERE ABLE TO DO THAT! QUALITY WORK AT A VERY REASONABLE PRICE. MADE MY CARPET LOOK BRAND NEW. SO HAPPY WITH THE WORK AND LOOK FORWARD TO USING AGAIN IN THE FUTURE.