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based on 18274 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet is 30 years old and they made it look as good as possible. Super grateful for that. The tech was very respectful and knowledgeable. He laid out all our options.
Arrived in time. Tech showed me what was found in my dryer vent, although less than I thought there would be. Thank goodness. Left area clean, pushed my dryer back in place, attached vent tubing on wall and dryer, and plugged it in. Looked like nobody had disturbed the room. Efficient and nice.
Carpet very clean and technician very professional!
Fantastic and prompt service. Matt N did a wonderful professional job. Thx Matt!
Didn't do a good job on spots and tougher areas.
Just the pure feeling of clean!
They answered any questions I had and was able to put my furniture back in a reasonable time and the price was reasonable
We love the quality of service and how clean our carpets feel afterwards.
Great product and wonderful service. Carpets are incredibly clean. best I've ever seen.
The process works well and dries quickly!
Job well done.
Both techs were very informative, professional and did a wonderful job.
The honesty and quick service Friendly servicemen Very clean Wore slippers on their feet
Both the service and products were top notch/A+.
SM (publish first name only)
Great service in and out quickly. I will use you again!
This was my second time using Zerorez for carpet cleaning and the experience was great! They were able to come earlier than expected, and the process was quick and easy. Highly recommend!
Professional, fast, high quality, easy to schedule.
Technician was very kind and very knowledgeable!!
I use Zerorez for cleaning my carpet every year as they are reliable, effective, and safe.
The products used, quality of cleaning and drying time.
Friendly service and carpets are clean!
The service was quick and easy to schedule but the carpet didn’t feel much cleaner than it was before. It felt like it was just water with no other treatment of the carpets.
Quick and easy. Friendly and professional.
Care was taken to protect wall corners and floors not being cleaned.
I’ve used zero Rex many times in the past but my carpets are more dirty now than before they came. They’re crunchy disgusting and it’s like they left soap on them. I’ve never been more disappointed in the company and I have a feeling it’s because it’s coming out of a different location than I used because we moved since the last time I used them.
The cost of the “protection” was as much as the cleaning. You should give clients information about options and cost before the tech arrives.
It’s not right to catch people off guard. Horrible tactic. Do you guarantee the protection? Im not sure what it protects.
The bedroom has areas that look like they have not been cleaned. Both the entry to the room and the bath room
The two gentlemen were great! Very thorough and detail oriented.
Very polite, efficient technicians. Results were good. Gave options but did not oversell.
The technician was very friendly had great communication. Was very fast at cleaning carpets.
Very friendly and professional staff.