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based on 18274 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Communication was excellent. The technician was very pleasant and punctual. Great experience.
My carpet looks great this time. Brandon did a very thorough job.
Quick and priced right. Very polite young man
Very professional and do a really great job
Great work by the technician Cole. Carpets cleaned better than expected. Thank you Cole!
The technician that cleaned the carpet was nice but really only wanted to upsell us. It seemed the only thing used to clean was water nothing special about the water at all. You need some sort of cleaner to clean the carpets and the couch and that was not used. Our personal carpet cleaner we have does a better job and makes it smell better. Honestly we felt it was a waste of money once they dried nothing was different. It was extremely over priced and not worth it. We will be cleaning our own carpets moving forward.
The technician told me what he was going to do. He did it. He told me when he finished what was done and showed pictures of before and after. He was very polite and efficient. He helped me turn on ceiling fans to facilitate drying time.
Thomas was great! He worked hard to remove some stubborn carpet stains and it looked great after! I appreciated his thoroughness and attention to detail. I could not be there in person, and so he sent me before/after photos and videos, which was greatly appreciated.
I have used Zerorez many times and I am always happy with the results.
Staff are very friendly, communicative and efficient. The carpet looks great! Thanks so much.
First name removed
Our carpet always looks great when it is done!
I really appreciated the quick and efficient cleaning of my carpets!
Quick and efficient.
Very professional and explained whole process each step of the way- also friendly and charming employee👍🏻
Super clean. Brandon Woodcock works the carpet hard, the way I would. Other techs there have not worked at it near as hard. One pass wet, one pass extraction. Brandon probably hits each fiber 6-8 times or more. It dries faster when he does it as well. I’ve had to call alone back once because the carpet was soaked. A different Brandon.
Prompt response to request for services. Did a great job cleaning 10 year old tile and grout. I will use this company again.
very professional and on time. Brandon was very curious and informative
Efficient, professional and good value.
Carpets don’t smell good, it smells worse
Very satisfied with the cleaning good job and the gentleman was very pleasant and right to his work would recommend the company to others
Zerorez always provides excellent service. Thomas Bunnell is the most outstanding technician ever! Our carpets are spotless and look brand new!!!
Noah was very professional and courteous. Carpet looked great after he was done. Very happy with the results and the amount of time it took to complete. VERY satisfied with entire process
The dry time
The carpet cleaning process was fast, efficient and effective. The drying process only took six hours. The protective coating is a good idea but expensive.
Fast service, healthier and effective products, affordable
Prompt and friendly service. Michael explained the process well and did a thorough job. We are happy how it turned out.
Easy to schedule and the cleaning staff did a great job
Quick and customer service is top notch!
No residue
Communication was excellent. The technician was very pleasant and punctual. Great experience.