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based on 18274 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
He did a great job
Noah, did a great job of cleaning our carpet. He noticed the stairs needed extra attention and cleaned them so they look so much better! He was someone I would appreciate having clean our carpets again. Thank you!
You see the difference, very nice representatives, and affordable.
Cleaned well & dried quickly
Consistently reliable and good service
Scheduling was easy. The technician came on time. The carpet, even though it’s dated, looks great.
It took over 30 hours for my carpet to dry. I got out my carpet cleaner and pulled a whole reservoir of water out of the carpet. I had ceiling fans on high, turned heat up to 78 then turned the AC on and down to 65 to keep air moving.
After all this time, I still have damp spots in hallways and in my office. I have always cleaned my own carpets but broke my leg and didn't want to stunt the healing process. But ended up running my cleaner over all the rooms which caused me to start limping again.
I did ask the gentleman that was here if the carpet was supposed to be so wet. He said it would be dry 6-8 hours.
Not sure what can be done to make it right at this point except refund part of my money.
Thank you for listening.
Easy to make appointment.
Friendly and competent service.
Reasonable price.
The technician was extremely thorough.
Everything was timely and proffessional!
Always happy with the service they provide!
No sudsy residue, friendly service tech.
We were pleased with the service that Scott provided.
Carpet cleaning tech
Very good service, the attention was very good and very friendly and helpful people
Our technician Michael Y. was extremely professional and knowledgable about the products/services and how to handle different types of spots vs stains. You could tell he knew his stuff and actually cared about his work. That guy deserves a raise and a promotion.
Zerorez came recommended by some friends and they were right to do so! The technician was truly professional, communicated quite clearly and fulfilled the cleaning as desired.
Professional and friendly techs. Good value.
The technician was very polite and professional. The carpets did get clean. However, they took several days to dry and the area where he did the extra pet cleaning took 5 days to dry. And I think there is an odor.
Professional, friendly staff. The cleaning is excellent!
The technician was prompt, thorough, and helpful. It smelled clean and looked clean. He was in and out in less than an hour.
Noah did a great job. Our carpeting looks terrific. Thank you.
Your representative was so courteous and very respectful of our Church!!! He did such a great job with all aspects of of the job!!! We received many many compliments about how nice it looked!! Thank you Noah, and God bless you !!!
The people at Zerorez are always so polite and professional. My carpets look great every time I schedule a cleaning.
Good customer service from initial quote to person who completed cleaning. Did a good job on carpet cleaning.
Verry polite and professional staff
Efficient. Friendly and professional. Good explanation of service. Carpet looks great!
You were on time, courteous, & did a good job on the area with pet odor/urine stains. There wasn't a mess when you were done.
Communication and quick scheduling of the work we requested.
On short notice, was able to come out, provide an estimate and have our commercial hallways cleaned before the end of the day. Great communication