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based on 18274 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great work, professionalism and courteous! I will not use anyone else!
Everything seemed top notch h!
Wonfderful experience carpet looks great.
Always better to have no residue left on your carpets
Quick drying
Good service people
Easy to book and solid clean results!
Great Tech
The products do a nice job but the service was excellent, Noah walked me through the process of what he was doing and why. I am 78 and he move furniture and I was very appreciative. Will use you service in the future.
No chemical smell. Easy to book. Great job on upholstery.
Marquis was amazing, he worked very hard and in a timely manner to complete the job. The carpets I thought were ruined look BRAND NEW!!! Definitely going to be calling him back out in the future for regular cleanings.
Bait and switch on the sectional cleaning. I booked by phone and gave my sectional measurements at that time, they booked me for 5 seats which is what I have. The technician pulls out a tape measure when he arrives and says my sectional is 2” too long and I’ll have to pay for 7 seats costing me an extra $250 and losing the original coupon booked with. This is odd because I paid for 5 seats the last time this sectional was cleaned with zerorez
The feel of the carpet is soft and natural after cleaning versus hard and rough as with other cleaners. Also the professionalism of the workers and their respect for my property is very refreshing.
Brandon was fantastic. Professional, thorough and explained exactly how our carpets would be cleaned. Would recommend!
Used Zerorez several times and have been satisfied every time.
Clean, professional, efficient
Zerorez is very professional and does a great job. We will continue to trust them with our carpet cleaning.
Carpet was cleaned the other day and it left with a strong odor from a previous dog. Very frustrating.
Nothing . Did a great job
I had hard surface floor cleaning and was very satisfied with the service
both of our stairways that were cleaned and a couple other spots in different rooms took over 48 hours to dry.
That you don’t use soap.
Great cleaning and great customer service. It’s very easy to schedule an appointment and the pricing is very reasonable. My carpet looks fantastic!
Easy to work with, very communicative, professional
Good technicians who thoroughly clean my carpets and walk me through their work when they finish.
Carpets always look and smell great when they are done. Tony was very proficient and pleasant to have come into our home.
They don't use much water. My carpet dried in 6 hours.
Scott did a great job cleaning our carpets.
Dell did a fantastic job. He was fast, thorough, thoughtful, and a great guest to have work in our home. Thank you for sending him out!
Noah was fast, on time and nice. Did a great job!
The first guy did a terrible job. I had to call and have someone come back. The second guy was able to do a better job. He said he had better equipment than the first guy. However, I am not 100% satisfied and will not use your company again. I will go back to the last company I used, who did a better job.