Nurse Next Door Edmonton SW
10942-124 Street NW
Edmonton
AB T5M 0H5
Canada

Average rating: 8.6 out of 10 based on 1256 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 20, 2017 — Rated 10 out of 10 by N.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Sincere care from my mother's nurse

Report a concern   June 20, 2017 — Rated 10 out of 10 by D.C. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Very pleasant to deal with. Will often do little extras that I need done.

Report a concern   June 20, 2017 — Rated 10 out of 10 by D.H. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The main caregiver for my parents is very loyal to them. She cares for them and tries hard to keep them comfortable, and happy.

Report a concern   June 20, 2017 — Rated 10 out of 10 by C.L. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The woman who companions my Mom is fantastic.

Report a concern   June 16, 2017 — Rated 10 out of 10 by E.V. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

It's nice to have the extra support in our home .

Report a concern   June 16, 2017 — Rated 10 out of 10 by L.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Our caregiver Renee is amazing

Report a concern   June 12, 2017 — Rated 7 out of 10 by L.A.B.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I am very satisfied with Lina and just based on her time with us, which hasn't been for long. However, I thought there would have been some contact made from Kenzie who came to interview my husband and I. No has contacted me since that initial appt. Lina just showed up one morning. As well, I believe that I am supposed to have some papers here for her to fill out after each visit. I am also of the age when I believe that a personal call far outweighs an impersonal email. That is why my score is less than it could have been. My friends are all around the same age and if one of them asked me about who comes to my aid, they will also ask if the company keeps in touch with me.....
As for Lina, she is so compassionate and assists with many things. In fact, she is going to be away and asked us if we would like someone else sent out. My husband, who has Alzheimer's said a very definite, "No!" so we will manage.
This is probably a much longer email than you expected but you asked for my reason and you probably got more than you bargained for. Sincerely, Name removed

Report a concern   June 9, 2017 — Rated 10 out of 10 by S.A. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I like the part where the worker takescare of my daughter and I don't worry when she is with her, she is very friendly and reliable.
I wish I knew about this along time ago.

Report a concern   June 1, 2017 — Rated 10 out of 10 by J.T. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

My nnd is the best

Report a concern   May 24, 2017 — Rated 10 out of 10 by D.T. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Great customer service from the first contact/ phone call to the care provided. Everyone has been very kind, courteous and respectful. A care plan and home visit was arranged very soon after the first enquiry about your services. Although the care that my mom needs at this time is minimal, there appears to be services available for everyone's care needs. My mom made a connection with her companion immediately, her companion has taken the initiate to do things without being asked. We are very pleased so far.

Report a concern   May 14, 2017 — Rated 10 out of 10 by M.G.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The caregiver that Grandma had, however the cost is a little high for most seniors

Report a concern   May 6, 2017 — Rated 10 out of 10 by D.W. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The service was easy and professional, which was exactly what I needed being New and very sick. Excellent care and help, with only having to ask a few questions. What a service!

Report a concern   May 6, 2017 — Rated 4 out of 10 by T.K. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Unprofessional staff

Report a concern   May 6, 2017 — Rated 7 out of 10 by D.K. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Good feedback.. quick and responsive

Report a concern   May 6, 2017 — Rated 10 out of 10 by S.M.L. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

There is more than one reason: I had an emergency situation and was helped right away. I did not have to worry. The fact that Alexandra is a perfect fit for our family is also fantastic.

Report a concern   May 6, 2017 — Rated 10 out of 10 by R.C. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The nurses have been great, on time, great personalities, all as promised to date.

Alicia and Kessie have been amazing!!!!!!!

Thanks to both.

Report a concern   April 25, 2017 — Rated 10 out of 10 by B.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I Trust the business and staff. Professional and good communication skills
Great support in home

Report a concern   April 25, 2017 — Rated 9 out of 10 by D.K. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The respite worker is wondering with my girl

Report a concern   April 24, 2017 — Rated 9 out of 10 by T.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

You can provide immediate relief / services to my family needs. Thank you very much!

Report a concern   April 12, 2017 — Rated 10 out of 10 by B.C. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

You have people who genuinely care and have compassion .

Report a concern   April 11, 2017 — Rated 10 out of 10 by V.F. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

You are very attentive

Report a concern   April 11, 2017 — Rated 5 out of 10 by J.K. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

When packing up on my last morning, I had asked Zeyra to assist and asked her to put my coffee, tea and my silverware that I had brought with me into my bag, it was not done. My jogging suit & cane were not with my personal belongings either.
She talks about religion too much and family problems

Report a concern   April 11, 2017 — Rated 10 out of 10 by V.G.W. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I had a very good feeling from my first conversation with Paula and then Raylene. Raylene arrived at our home the first morning and made us feel very at ease! She is a wonderful person. She trained our care worker and she is also doing a wonderful job! Thanks for everything!

Report a concern   April 1, 2017 — Rated 10 out of 10 by L.J. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Have been impressed with service and ease of booking, cancelling services etc. Have only been using for a few months so hope it stays this way.

Report a concern   March 30, 2017 — Rated 9 out of 10 by A.K. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Very happy with Nurse next Door and their services to help my brother with his medical situation. I am very appreciative of the fact that they can transport him to appointments and sporting events. The telephone staff have been amazing when I have called in to make appointments. :)

Report a concern   March 30, 2017 — Rated 10 out of 10 by E.B.B.F. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

All of the ladies have been friendly and efficient.

Report a concern   March 24, 2017 — Rated 10 out of 10 by C.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

NND has always been accommodating and sends great caregivers.

Report a concern   March 24, 2017 — Rated 8 out of 10 by K.T. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Over all you guys were very accommodating, others are well trained and helpful.

Report a concern   March 23, 2017 — Rated 10 out of 10 by E.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I have actually already recommended you, and my friend Connie Ohl has accessed your serviced for her mother. It was after I was telling her how dad's overnight person is very knowledgeable about medical conditions and has been able to support us in dad's recovery journey that she decided to contact your services as well.

Report a concern   March 23, 2017 — Rated 10 out of 10 by M.A.T.N. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Responsive management, and kind, caring and qualified caregivers.


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