What our clients think of us!

I have been very pleased with Nurse Next Door. The staff have always been friendly and accommodating. I look forward to Nurse Next Door providing care in the future for my children.

Also, Nurse Next Door helped me and my husband through a tough time when his grandma developed dementia. Nurse Next Door enabled grandma to stay home longer and put our mind at ease. They did an excellent job of warming meals and cleaning her apartment.

Thanks Nurse Next Door!

Great customer service. Quick response with calls or emails etc. Great staff

Joan. She is the best.

My nurse is great, kind, professional and very personable. Always on time and I can tell she genuinely cares about the progress of my injury.

Have very good regular caregivers and are very thankful for them , however, when needing someone to fill in for a time while one was away, we had very unreliable service and untrustworthy people. Very bad experience in that regard.

All of the caregivers we have had have been exceptional..

lady is pleasant, friendly, talkative, helpful, comes on time,

Service is fast . And the caregivers are really nice and friendly.

Outstanding care of the care provider herself and the ease with which we can deal with the company.

We have had some issues with our service providers in the past, I think we are on number 4 or 5 , the last two ladies have been great. We are happy with the care we are receiving currently, so I'm glad we stuck with it. A few months ago i was all set to change to a different service provider after a not great experience.

Having only been with you for a 2 weeks, I am impressed with the ease and flexibility, that has been shown up to now!

Very efficient in the initial appointment. Like the follow up with Kenzie. Would recommend to our friends and family. CRegivers are nice people on time and my mom was happy.

The companion provided to us is very qualified with education but experience. Our needs were listened to and a perfect match selected for my mother. The scheduler (Arnie) spent extra time out of her evening to set up a first meeting with the potential companion in a short period of time.

So far all the caregivers that came to our home are all so kind. My children loves them. It says a lot when I see my kids hugging and cuddling with the caregiver. It means that they have goodness in them and that's very important especially when a special needs child is involved. Thank you!

They were fine. A couple of no shows because of communication errors

Communications needs some improvement and would like some feedback on caregivers. My reason because I'd like to know who they are sending to my home.

Ella and Tayler are dependable, and have been great with Grandma.

The attention to detail in booking the home care, the follow up emails, and the periodic check ins show the level of care. Chatty (Cathy) has been an amazing gift for me during my healing and her commitment to my care is second to none.

Nurse Next Door is very accommodating in trying to meet our needs.

We enjoy our care worker.

ability to provide personal care aide on short notice (ie 12 hours)

mostly staffing can be unreliable for a child who needs predictability and the same person

Baljiender was steally friendly.

If service is needed Nurse Next Doot will deliver the care person as soon as needed. Great fast, compenet service when needed on short demand.

I would give a higher mark if the service fee was less costly.

This is an amazing service being offered. There is still some kinks that need to be worked out where the call in time management is concerned an how the system is ran with care specialist. I love my job an find the care I give a priority. I think that the families an people being cared for should be asked more about what their needs are an if they are being met .

Very happy with Ella!

Nurse Next Door is a dependable service for taking seniors to appointments, when family can't.
We have found the companions to be punctual, kind, careful and reliable. They will sit in with Dad and phone me afterwards to tell me how the appointment went, or leave notes in his file. I always feel like Dad is in safe hands - which is a relief because I don't live in his province.

The flexibility of the schedule at the same time the chance to choose the client base on our comfort level.

You were there when we needed help.

there have been some billing differences and a lack of understanding on previous care designers behalf. and a lack of consistency on care providers