Nurse Next Door Edmonton SW
10942-124 Street NW
Edmonton
AB T5M 0H5
Canada

Average rating: 8.6 out of 10 based on 1282 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 2, 2016 — Rated 10 out of 10 by E.B.B.F. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Efficiency pleasantly provided.

Report a concern   December 2, 2016 — Rated 10 out of 10 by R.T. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I have good regulars rhat look after me so that deserves a good mark

Report a concern   December 1, 2016 — Rated 10 out of 10 by A.R. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Friendly customer service available even late night.
caring staff.

Report a concern   November 17, 2016 — Rated 10 out of 10 by C.H. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Lena is a great assist . Thanks for her help.

Report a concern   October 5, 2016 — Rated 9 out of 10 by L.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Excellent service from Edilyn Villarin, a caring, conscientious and efficient LPN. (She left her "pink" folder and said it did not belong to her and that Someone from Nurse Next Door would pick it up. No one has done so as yet.)

Nurse Shay was also good though perhaps a bit shy about asking what she should do.

Report a concern   August 18, 2016 — Rated 10 out of 10 by R.T. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The team I well suited and if there is a glich it is corrected. We are content thank you

Report a concern   August 17, 2016 — Rated 10 out of 10 by E.B.B.F. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

So far, my cleaning lady is pleasantly efficient.

Report a concern   August 6, 2016 — Rated 10 out of 10 by S.O. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Your level of care with the nurses were amazing. They knew before arriving what they were coming into. It was a good experience and my quality of life was maintained if not better had ypu not been there. Thank you

Report a concern   August 1, 2016 — Rated 9 out of 10 by N.P. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

They have always provided hear service

Report a concern   July 30, 2016 — Rated 10 out of 10 by D.C. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Very pleased with the work of Sister Elizabeth.

Report a concern   July 15, 2016 — Rated 9 out of 10 by D.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Our worker, Kayla has been so helpful, compassionate and caring in my time of need. She feels like one of the family.

Report a concern   July 4, 2016 — Rated 7 out of 10 by W.R. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The Nurse I had was relatiey good but had to be supervised on a 1to1 basist or several things were mist

Report a concern   June 4, 2016 — Rated 10 out of 10 by L.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The nurses were very friendly and professional. They were on time and kept us well informed and answered any questions we had. They were sincere in their care for my husband and also concerned for my welfare as his caregiver.

Report a concern   May 27, 2016 — Rated 10 out of 10 by A.R. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Easy access through 1800 number. Friendly helpful staff.

Report a concern   April 25, 2016 — Rated 6 out of 10 by D.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I have only had care for 3 days. Hardly enough to make a higher opinion.

Report a concern   April 23, 2016 — Rated 10 out of 10 by D.C. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

They have been flexible when changes have needed to be made to scheduling. Girls are super nice, on time and so far have been doing a great job.

Report a concern   April 11, 2016 — Rated 8 out of 10 by N.P. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

they have been very good and always there when i have any questions or concerns

Report a concern   April 10, 2016 — Rated 10 out of 10 by S.O. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

It has impacted my well being in a very positive way. I'm very thankful.

Report a concern   March 4, 2016 — Rated 9 out of 10 by A.L.R. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Peace of mind this service provides

Report a concern   February 28, 2016 — Rated 0 out of 10 by N.T. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

My experience was negative. The supervisor was to bring the caregiver for intros but this never happened. The caregiver was vague about her background. On request she took blood pressure once but had only ever done so twice in the four yrs she was with you. Most of what i needed was catch up in the house. She needed constant supervision and repeated instructions on the simplest things like hanging up blouses or cleaning kitchen floor. She lied about what she had done and argued at times tho basically pleasant- clueless about basic house-cleaning. Failed even with instruction to understand how to use a small cleaner for under cupboards and a long mop. She was very slow, taking ages to find a date on a can and scrubbing the middle of a hall with a small sponge instead of a long mop! Correcti8ng her and instructing her became impossible though I was patient for the first three trips - waste of time and money tho supervisor was open to complaint.

Report a concern   February 7, 2016 — Rated 4 out of 10 by C.G. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The light housework that was done was below even minamim standards. It seemed to me the one lady did not want to do any housework. Even the smallest of chores such as dusting my TV stand was done with such poor quality I did not ask her to do anymore because it was fustrating.

Report a concern   February 5, 2016 — Rated 6 out of 10 by F.P. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I would expect all hires would be fully trained on all aspects that they may encounter with clients such as emptying a catheter or transfers for example. The reticence of one of the individuals and her hesitation to ask questions for clarity caused both care and cooking concerns.

Report a concern   December 24, 2015 — Rated 10 out of 10 by G.W. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The person that you sent was very caring and helpful of my needs

Report a concern   December 4, 2015 — Rated 8 out of 10 by D.R. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Worker expected to drive me to a medical appointment . I prepared a list for
cleaning and she did everything on the list including emptying the vacuum,.
She appreciated I made a cup of tea.

First name removed

Report a concern   November 10, 2015 — Rated 10 out of 10 by B.A.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The nurses were wonderful with their care and concern during a difficult time. I would recommend your services highly

Report a concern   October 17, 2015 — Rated 9 out of 10 by E.U. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Pearl was kind, capable and caring. She looked after all my needs that I needed help with.

Report a concern   October 14, 2015 — Rated 10 out of 10 by R.P. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I liked the service

Report a concern   September 29, 2015 — Rated 9 out of 10 by Z.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Shannon is my care taker, and she is awesome. I have no complaints at all, it's very helpful during the healing process until i'm able to do everything on my own again.

Report a concern   July 11, 2015 — Rated 8 out of 10 by J.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

My Nurse Next Door care giver is very reliable and provides the care I require.

Report a concern   May 27, 2015 — Rated 10 out of 10 by K.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I was impressed by the level of care and attention provided by NND while my wife was away shopping. Our nurse, Blssey, also helped my wife and was good company and very knowledgeable. Good experience. Thank-you

First name removed and Frieda Last name removed.


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