Nurse Next Door Edmonton SW
10942-124 Street NW
Edmonton
AB T5M 0H5
Canada

Average rating: 8.6 out of 10 based on 1256 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 20, 2018 — Rated 10 out of 10 by K.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The caregivers are friendly and helpful.
Report a concern   August 19, 2018 — Rated 10 out of 10 by K.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

wonderful caregivers and easy scheduling

Report a concern   August 19, 2018 — Rated 10 out of 10 by D.K. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I have no complaints. I have been happy with the service we have received. Thank-you!
Report a concern   August 19, 2018 — Rated 10 out of 10 by K.H. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Yvette is excellent! The only reason I might hesitate is the cost. Grateful for NND.

Report a concern   August 19, 2018 — Rated 10 out of 10 by H.F. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Intake was streamlined, match was quick and worker is good with my child

Report a concern   August 5, 2018 — Rated 2 out of 10 by L.D. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Cannot find a worker for our son

The ones that are good don’t want to come back

And the ones that aren’t have no experience
And come to work in dresses to watch an active boy
Report a concern   August 3, 2018 — Rated 10 out of 10 by T.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The people who come to help my dad are very kind, knowledgeable and caring.
Report a concern   August 3, 2018 — Rated 9 out of 10 by T.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Great caregiver, service provider. Well at least this one Alma is the best. And my son had so much fun and success in all his summer camps. Thank you.
Report a concern   August 2, 2018 — Rated 5 out of 10 by C.C.W. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Unreliable workers and billing issues. The people I have spoken to on the phone have been wonderful!
Report a concern   August 2, 2018 — Rated 8 out of 10 by K.G. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I have had concerns with incorrect bookings and inappropriate behaviour/responses from the call center. Issues have been resolved with the help of the care designer and that has always been appreciated. I do like the care providers that have been sent into my home..they have all been a great match for my son!

Report a concern   August 2, 2018 — Rated 8 out of 10 by B.C. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Very nice healthcare aides but very expensive

Report a concern   July 24, 2018 — Rated 9 out of 10 by D.D. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The health care aid was awesome, can't say enough about her. Really appreciated everything she did for me.

LPN start egging the patient on things that really wasn't any of her business.
Report a concern   July 24, 2018 — Rated 10 out of 10 by A.E. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Great service and feedback
Report a concern   July 21, 2018 — Rated 8 out of 10 by S.L.W. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

You are usually able to fill the requested shifts. The workers are usually pleasant.
Report a concern   July 17, 2018 — Rated 10 out of 10 by D.K. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Are respite worker is absolutely awesome working with my girls Tenysha and tyanna.

Report a concern   July 17, 2018 — Rated 9 out of 10 by L.A.J.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

She's great !
Report a concern   July 17, 2018 — Rated 10 out of 10 by R.F. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Very fast service
Report a concern   July 17, 2018 — Rated 8 out of 10 by L.Q. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

When my mom was having problems with her health you took the time to contact us and let us know.

Report a concern   July 8, 2018 — Rated 10 out of 10 by R.C. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

She is pleasant and very helpful and hard working

Report a concern   July 6, 2018 — Rated 10 out of 10 by D.K. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

My respite worker is really good with my girls

Report a concern   July 6, 2018 — Rated 8 out of 10 by A.F. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The nurses gave generally been super and our dealings with have administration have been good.
Report a concern   July 6, 2018 — Rated 10 out of 10 by R.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The staff is compassionate and most stuff go above and beyond

Report a concern   June 21, 2018 — Rated 10 out of 10 by J.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

same as last reason.
Report a concern   June 21, 2018 — Rated 10 out of 10 by J.W. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Service was great. Very pleased with the results and work performed

Report a concern   June 20, 2018 — Rated 7 out of 10 by J.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

We live away so not able to see who the care attendant is and how she interacts with the patient.
Nurse next door is very prompt in replying to inquiries and providing feedback to us as well as any schedule changes
Report a concern   June 13, 2018 — Rated 10 out of 10 by C.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The amazing servixe we have recieved feom our care giver anika has restored my faith in the nursing profession. We have been truly blessed and rapidly she has become almost a part of our extended family. That is the biggest reason for the great score

Report a concern   June 12, 2018 — Rated 8 out of 10 by L.A. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

When my first caregiver wasn’t a good fit, efforts were made the same day to find a better fit for our family. And it was a good one.

Report a concern   June 11, 2018 — Rated 10 out of 10 by S.W. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Very happy with the service

Report a concern   June 11, 2018 — Rated 5 out of 10 by D.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

My request went in over a year ago and if it wasn’t for my persistence in always following up I would have never received a caregiver. Your number 1 issue is your staff turnover and not adequately handing over the work properly. I love my caregiver but not happy about the office staff support

Report a concern   June 8, 2018 — Rated 4 out of 10 by J.W. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

It's not that the person us not fast or efficient. But it's that she is too fast. Going threw my clothes nd dishes that are suppose to be washed and she is doing a half job on them it would seem.

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