What our clients think of us!

Intake was streamlined, match was quick and worker is good with my child

Cannot find a worker for our son

The ones that are good don’t want to come back

And the ones that aren’t have no experience
And come to work in dresses to watch an active boy

The people who come to help my dad are very kind, knowledgeable and caring.

Great caregiver, service provider. Well at least this one Alma is the best. And my son had so much fun and success in all his summer camps. Thank you.

Unreliable workers and billing issues. The people I have spoken to on the phone have been wonderful!

I have had concerns with incorrect bookings and inappropriate behaviour/responses from the call center. Issues have been resolved with the help of the care designer and that has always been appreciated. I do like the care providers that have been sent into my home..they have all been a great match for my son!

Very nice healthcare aides but very expensive

The health care aid was awesome, can't say enough about her. Really appreciated everything she did for me.

LPN start egging the patient on things that really wasn't any of her business.

Great service and feedback

You are usually able to fill the requested shifts. The workers are usually pleasant.

Are respite worker is absolutely awesome working with my girls Tenysha and tyanna.

She's great !

Very fast service

When my mom was having problems with her health you took the time to contact us and let us know.

She is pleasant and very helpful and hard working

My respite worker is really good with my girls

The nurses gave generally been super and our dealings with have administration have been good.

The staff is compassionate and most stuff go above and beyond

same as last reason.

Service was great. Very pleased with the results and work performed

We live away so not able to see who the care attendant is and how she interacts with the patient.
Nurse next door is very prompt in replying to inquiries and providing feedback to us as well as any schedule changes

The amazing servixe we have recieved feom our care giver anika has restored my faith in the nursing profession. We have been truly blessed and rapidly she has become almost a part of our extended family. That is the biggest reason for the great score

When my first caregiver wasn’t a good fit, efforts were made the same day to find a better fit for our family. And it was a good one.

Very happy with the service

My request went in over a year ago and if it wasn’t for my persistence in always following up I would have never received a caregiver. Your number 1 issue is your staff turnover and not adequately handing over the work properly. I love my caregiver but not happy about the office staff support

It's not that the person us not fast or efficient. But it's that she is too fast. Going threw my clothes nd dishes that are suppose to be washed and she is doing a half job on them it would seem.

Reena and staff worked very hard to find a suitable fit for us and found Ranjeet who is a joy to have around the house. I had wondered from the start what would happen if one of your suggestons didn't work out. Well, the first one went back to school, the second was unsuitable and the third one, Ranjeet is perfect for us. It is through the work of all of you that we now have someone totally suitable for us. I am glad that I stayed with the company, mainly from our conversations with Reena and others and I think that is important to new clients needing your services. Sincere thanks, Barbara

Work is done satisfactorily. Any changes are handled quickly. Very pleasant.

The nurses were very kind and helpful and understanding to my Mom.

You try to find good fits for client.