Nurse Next Door Edmonton SW
10942-124 Street NW
Edmonton
AB T5M 0H5
Canada

Average rating: 8.6 out of 10 based on 1256 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 5, 2018 — Rated 10 out of 10 by L.A.B.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Reena and staff worked very hard to find a suitable fit for us and found Ranjeet who is a joy to have around the house. I had wondered from the start what would happen if one of your suggestons didn't work out. Well, the first one went back to school, the second was unsuitable and the third one, Ranjeet is perfect for us. It is through the work of all of you that we now have someone totally suitable for us. I am glad that I stayed with the company, mainly from our conversations with Reena and others and I think that is important to new clients needing your services. Sincere thanks, Barbara

Report a concern   May 31, 2018 — Rated 10 out of 10 by D.C. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Work is done satisfactorily. Any changes are handled quickly. Very pleasant.

Report a concern   May 30, 2018 — Rated 10 out of 10 by R.P. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The nurses were very kind and helpful and understanding to my Mom.

Report a concern   May 30, 2018 — Rated 10 out of 10 by P.W. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

You try to find good fits for client.

Report a concern   May 30, 2018 — Rated 10 out of 10 by E.C. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I have been very pleased with Nurse Next Door. The staff have always been friendly and accommodating. I look forward to Nurse Next Door providing care in the future for my children.

Also, Nurse Next Door helped me and my husband through a tough time when his grandma developed dementia. Nurse Next Door enabled grandma to stay home longer and put our mind at ease. They did an excellent job of warming meals and cleaning her apartment.

Thanks Nurse Next Door!

Report a concern   May 26, 2018 — Rated 10 out of 10 by D.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Great customer service. Quick response with calls or emails etc. Great staff

Report a concern   May 24, 2018 — Rated 10 out of 10 by C.L. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Joan. She is the best.

Report a concern   May 24, 2018 — Rated 10 out of 10 by R.D. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

My nurse is great, kind, professional and very personable. Always on time and I can tell she genuinely cares about the progress of my injury.

Report a concern   May 23, 2018 — Rated 3 out of 10 by D.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Have very good regular caregivers and are very thankful for them , however, when needing someone to fill in for a time while one was away, we had very unreliable service and untrustworthy people. Very bad experience in that regard.

Report a concern   May 23, 2018 — Rated 10 out of 10 by J.N. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

All of the caregivers we have had have been exceptional..

Report a concern   May 4, 2018 — Rated 8 out of 10 by V.W. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

lady is pleasant, friendly, talkative, helpful, comes on time,

Report a concern   May 3, 2018 — Rated 10 out of 10 by S.C. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Service is fast . And the caregivers are really nice and friendly.

Report a concern   April 30, 2018 — Rated 10 out of 10 by K.D. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Outstanding care of the care provider herself and the ease with which we can deal with the company.

Report a concern   April 26, 2018 — Rated 8 out of 10 by N.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

We have had some issues with our service providers in the past, I think we are on number 4 or 5 , the last two ladies have been great. We are happy with the care we are receiving currently, so I'm glad we stuck with it. A few months ago i was all set to change to a different service provider after a not great experience.

Report a concern   April 26, 2018 — Rated 10 out of 10 by J.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Having only been with you for a 2 weeks, I am impressed with the ease and flexibility, that has been shown up to now!

Report a concern   April 25, 2018 — Rated 10 out of 10 by F.Z. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Very efficient in the initial appointment. Like the follow up with Kenzie. Would recommend to our friends and family. CRegivers are nice people on time and my mom was happy.

Report a concern   April 24, 2018 — Rated 10 out of 10 by D.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The companion provided to us is very qualified with education but experience. Our needs were listened to and a perfect match selected for my mother. The scheduler (Arnie) spent extra time out of her evening to set up a first meeting with the potential companion in a short period of time.

Report a concern   April 24, 2018 — Rated 10 out of 10 by J.P. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

So far all the caregivers that came to our home are all so kind. My children loves them. It says a lot when I see my kids hugging and cuddling with the caregiver. It means that they have goodness in them and that's very important especially when a special needs child is involved. Thank you!

Report a concern   April 21, 2018 — Rated 9 out of 10 by K.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

They were fine. A couple of no shows because of communication errors

Report a concern   April 21, 2018 — Rated 7 out of 10 by C.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Communications needs some improvement and would like some feedback on caregivers. My reason because I'd like to know who they are sending to my home.

Report a concern   April 19, 2018 — Rated 10 out of 10 by N.L. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Ella and Tayler are dependable, and have been great with Grandma.

Report a concern   April 19, 2018 — Rated 10 out of 10 by M.G.P. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The attention to detail in booking the home care, the follow up emails, and the periodic check ins show the level of care. Chatty (Cathy) has been an amazing gift for me during my healing and her commitment to my care is second to none.

Report a concern   April 18, 2018 — Rated 9 out of 10 by C.H. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Nurse Next Door is very accommodating in trying to meet our needs.

Report a concern   April 16, 2018 — Rated 8 out of 10 by R.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

We enjoy our care worker.

Report a concern   April 15, 2018 — Rated 9 out of 10 by B.C. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

ability to provide personal care aide on short notice (ie 12 hours)

Report a concern   April 15, 2018 — Rated 7 out of 10 by J.J. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

mostly staffing can be unreliable for a child who needs predictability and the same person

Report a concern   April 15, 2018 — Rated 10 out of 10 by A.R. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Baljiender was steally friendly.

Report a concern   April 7, 2018 — Rated 6 out of 10 by C.K. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

If service is needed Nurse Next Doot will deliver the care person as soon as needed. Great fast, compenet service when needed on short demand.

I would give a higher mark if the service fee was less costly.

Report a concern   April 2, 2018 — Rated 9 out of 10 by T.H. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

This is an amazing service being offered. There is still some kinks that need to be worked out where the call in time management is concerned an how the system is ran with care specialist. I love my job an find the care I give a priority. I think that the families an people being cared for should be asked more about what their needs are an if they are being met .

Report a concern   March 28, 2018 — Rated 10 out of 10 by D.A. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Very happy with Ella!


Privacy Policy