- Phone: 780.737.4323
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1282 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Amber has joined the team and is amazing and is doing more for the company then anyone has done. Love how she set up a meet and greet before sendin the person i for training!!! Way to go Amber and I have already refered a friend who is also on wcb to you guys becasue of her
Because of Breenna she is the nicest most helpful person i have ever had dealings with do i would highly recommend this place to others
It would depend on the level of care needed. They are excellent for giving home care as a ongoing care package. Some help were not really well versed on Palliative Care. Palliative Care is quite different from day to day home care.
Efficient, reliable services from very polite ladies
Because my nurse was annoying and did not wear a mask nor gloves and did not wash her hands. And the nurse next door was annoying and would call me 3 times a day for unnecessary crap.
Both nurses who were assigned to me
Irene and Morgan were excellent and really made me feel safe after my surgery.
They were reslly helpful and im truly grateful
Flexible shifts.
extended hours for the call centre.
My Aunt really enjoys Aster's visits, and having Aster come in weekly gives me the peace of mind knowing that she is doing ok. Especially because I live in another province.
Very helpful and accommodating. A professional, caring approach.
You are very flexible and accomadating.
profesional, and informant
We have gone through a number of workers. We love the one we currently have but it's only two days a week.
You responded to the emergency request and provided a service that allowed us to focus on healing!
Have not had services for a while due to Covid 19 so can not comment
Excellent service, very knowledgeable staff.
Friendly service. NND usually picks the best workers we have ever had work for us. Kind considerate and knowledgeable staff.
I wouldn't tell a friend,Becouse you guys lied and didn't tell me everything.But the nurses were a big helped.
Good customer service. My daughter's caregivers are really nice and helpful.
Caring and knowledgeable nurses and nurse practioners.
I am thrilled with my care provider. I am very happy with my care specialist. I do not like all the confusion with several people contacting and no one seeming to talk to one another. Whoever I possibly can I avoid contacting the call center and have my care specialist make any schedule changes. Additionally I am hard pressed to ever give a 10 Because there is always room for improvement.
We thought the service was reliable and good value. We also used your service in Victoria, BC.
I am quiete contend.
Professional and polite
Good caregivers
The best company that puts clients first.
polite ,friendly ,knowledgable
The nurses provided a high level of care. They are professional, considerate and respectful. I appreciate all the care that they provide. The care planners and supervisors respond to any issues or concerns quickly. There is a serious problem with booking staff. I would give them a score of 3 out of 10. They email then call to ask you if you go it a few minutes later. They change the schedule without consulting with the client. They send out unprofessional and poorly worded emails that cause problems that have to go to management. They don’t understand or respect when you inform them that the new nurse isn’t the right person for the family. They create a lot of extra stress. They need more training and help.
Unprofessionalism and lack of communication between workers management and the client.
You're amazing
We have had very nice and cooperative people come to our home.