Nurse Next Door Edmonton SW
10942-124 Street NW
Edmonton
AB T5M 0H5
Canada

Average rating: 8.6 out of 10 based on 1282 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 25, 2020 — Rated 10 out of 10 by J.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

We have had very nice and cooperative people come to our home.

Report a concern   June 24, 2020 — Rated 10 out of 10 by A.C. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Amber has joined the team and is amazing and is doing more for the company then anyone has done. Love how she set up a meet and greet before sendin the person i for training!!! Way to go Amber and I have already refered a friend who is also on wcb to you guys becasue of her

Report a concern   June 22, 2020 — Rated 10 out of 10 by T.U. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Because of Breenna she is the nicest most helpful person i have ever had dealings with do i would highly recommend this place to others

Report a concern   June 19, 2020 — Rated 9 out of 10 by W.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

It would depend on the level of care needed. They are excellent for giving home care as a ongoing care package. Some help were not really well versed on Palliative Care. Palliative Care is quite different from day to day home care.

Report a concern   June 18, 2020 — Rated 10 out of 10 by W.J. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Efficient, reliable services from very polite ladies

Report a concern   June 18, 2020 — Rated 0 out of 10 by T.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Because my nurse was annoying and did not wear a mask nor gloves and did not wash her hands. And the nurse next door was annoying and would call me 3 times a day for unnecessary crap.

Report a concern   June 18, 2020 — Rated 10 out of 10 by M.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Both nurses who were assigned to me
Irene and Morgan were excellent and really made me feel safe after my surgery.
They were reslly helpful and im truly grateful

Report a concern   June 6, 2020 — Rated 10 out of 10 by A.R. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Flexible shifts.
extended hours for the call centre.

Report a concern   June 2, 2020 — Rated 10 out of 10 by M.Z. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

My Aunt really enjoys Aster's visits, and having Aster come in weekly gives me the peace of mind knowing that she is doing ok. Especially because I live in another province.

Report a concern   May 30, 2020 — Rated 10 out of 10 by L.F. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Very helpful and accommodating. A professional, caring approach.

Report a concern   May 30, 2020 — Rated 10 out of 10 by O.A.J.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

You are very flexible and accomadating.

Report a concern   May 30, 2020 — Rated 10 out of 10 by B.A. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

profesional, and informant

Report a concern   May 28, 2020 — Rated 8 out of 10 by T.L. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

We have gone through a number of workers. We love the one we currently have but it's only two days a week.

Report a concern   May 28, 2020 — Rated 8 out of 10 by S.A.W.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

You responded to the emergency request and provided a service that allowed us to focus on healing!

Report a concern   May 27, 2020 — Rated 9 out of 10 by P.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Have not had services for a while due to Covid 19 so can not comment

Report a concern   May 22, 2020 — Rated 10 out of 10 by M.Q. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Excellent service, very knowledgeable staff.

Report a concern   May 21, 2020 — Rated 10 out of 10 by A.F. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Friendly service. NND usually picks the best workers we have ever had work for us. Kind considerate and knowledgeable staff.

Report a concern   May 21, 2020 — Rated 10 out of 10 by D.N. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I wouldn't tell a friend,Becouse you guys lied and didn't tell me everything.But the nurses were a big helped.

Report a concern   May 21, 2020 — Rated 10 out of 10 by S.C. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Good customer service. My daughter's caregivers are really nice and helpful.

Report a concern   May 20, 2020 — Rated 10 out of 10 by B.D. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Caring and knowledgeable nurses and nurse practioners.

Report a concern   May 20, 2020 — Rated 9 out of 10 by C.G. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I am thrilled with my care provider. I am very happy with my care specialist. I do not like all the confusion with several people contacting and no one seeming to talk to one another. Whoever I possibly can I avoid contacting the call center and have my care specialist make any schedule changes. Additionally I am hard pressed to ever give a 10 Because there is always room for improvement.

Report a concern   May 20, 2020 — Rated 10 out of 10 by G.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

We thought the service was reliable and good value. We also used your service in Victoria, BC.

Report a concern   May 20, 2020 — Rated 8 out of 10 by C.V. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I am quiete contend.

Report a concern   May 20, 2020 — Rated 10 out of 10 by G.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Professional and polite

Report a concern   May 20, 2020 — Rated 10 out of 10 by J.J.R. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Good caregivers

Report a concern   May 20, 2020 — Rated 9 out of 10 by D.V.D.W. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The best company that puts clients first.

Report a concern   May 20, 2020 — Rated 10 out of 10 by T.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

polite ,friendly ,knowledgable

Report a concern   May 20, 2020 — Rated 9 out of 10 by R.A.E.H. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The nurses provided a high level of care. They are professional, considerate and respectful. I appreciate all the care that they provide. The care planners and supervisors respond to any issues or concerns quickly. There is a serious problem with booking staff. I would give them a score of 3 out of 10. They email then call to ask you if you go it a few minutes later. They change the schedule without consulting with the client. They send out unprofessional and poorly worded emails that cause problems that have to go to management. They don’t understand or respect when you inform them that the new nurse isn’t the right person for the family. They create a lot of extra stress. They need more training and help.

Report a concern   May 20, 2020 — Rated 0 out of 10 by B.A. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Unprofessionalism and lack of communication between workers management and the client.

Report a concern   May 20, 2020 — Rated 10 out of 10 by T.L. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

You're amazing


Privacy Policy