- Phone: 780.737.4323
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based on 1282 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Young lady was nervous as this was her first job and she tried soo hard.
She was friendly and respectful of staff at hospital and in screen in line and the tenuous situation we all find ourselves in
Thank you for providing care on such short notice
Quick response; knowledgeable, thorough investigation. I got the assistance that I was looking for.
The expectation was not totally meet.
The appointment was quick and my feet feel great. The nurse was very helpful with healthy feet information.
Very helpful
Flexible shifts and fats acting call centre.
I had excellent care and communication starting with Amber and Keiffer. Great communication regarding the schedule.
Kind, and helpful in any situation.
I was impressed with how through Keiffer Walker was in taking my history even though I just needed someone to pick me from home to hospital and then return me back home.
Now I would feel confident in using Nurse Next Door if I had any medical needs.
You find us the best workers who are both talented and industrious.
Care Aids were excellent and you did your best to fill the need in this trying time of covid-19
I have a nurse through out the week and another nurse weekends to dress my finger. They both work professionally and are good at what they do. They both have listening ears and always with positive vibes.
Amber McCarty and the service she provides. She is extremely friendly and attentive to the needs for her clients, and is always readily available to answer questions.
Thank you Amber for your amazing service!
I find that sometimes communication is difficult with Nurse Next Door. For example, to speak with someone from finance is next to impossible.
The worker we have now is fabulous but it’s been tough finding a good match
customer service is awesome very fast and easy.
Scheduling keeps messing up the schedule and every time I go to Leduc for appointments they permanently change my address to Leduc , which results in unnecessary phone call’s and or messages
The RN that attends to my needs is wonderful.
The score would be higher if the administration was a little more efficient. I often receive multiple calls about the same issue after I have already spoken to someone. And there have often been errors in scheduling. Most likely just entry errors. Nothing that is a big problem but it does make them seem unorganized.
Great staff.
Kind curious staff that makes life more manageable during tough times
Supportive staff from start to finish.
Very helpful looking after my dad. Staff are friendly and very courteous and do everything to make my dad comfortable
Good service, friendly and easy to get along with.
Thank you for taking such good care of my parents.
Friendly service, caring people
I would recommend because all carigivers very professional, kind and responsible staff
High cost
Your service is okay
The service and care that i have received from the staff has been fantastic
I would certainly and have already recommend your company to several people over the last several months.
Friendly relianle staff.