Nurse Next Door Edmonton SW
10942-124 Street NW
Edmonton
AB T5M 0H5
Canada

Average rating: 8.6 out of 10 based on 1257 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 23, 2020 — Rated 8 out of 10 by C.V. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The nurses.

Report a concern   January 23, 2020 — Rated 8 out of 10 by J.C. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Zackmilian she was very helpful, friendly, good to talk to, and helped me in tough situations. Easily my favorite so far, including back here in Red Deer. 12/10, A++, three thumbs up lol

My second, I cannot remember her name, but she wasn't too bad either.

The other girl who covered my next night was okay.
Report a concern   January 23, 2020 — Rated 10 out of 10 by G.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Friendly easy to talk to.

Report a concern   January 19, 2020 — Rated 10 out of 10 by E.H. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

From start to finish it was great dealing with Nurse Next Door. My mother required 24 hour care after having hip surgery and we needed help from Nurse Next Door to be able to accomplish this. Arnnie ensured we were well informed about the details of the service, Dianne did a great job of arranging for the same person to fill all the shifts we requested, and Kelsey (the nurse that came to assist my mom) was friendly and helpful. Invoicing and payment was also a very easy process. We have nothing but good things to say about them!
Report a concern   January 15, 2020 — Rated 8 out of 10 by T.L. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I find that communication is very difficult. We love the caregiver but it's hard to get a hold of someone when you have questions.
Report a concern   January 11, 2020 — Rated 10 out of 10 by D.N. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I really love when my nurses came over.They're both big helped.
My life is much easy,
With out them I couldn't go out of bed with my body pain I deal with every morning.

Thank you for letting them came over,
I appreciated my nurses came over,
I till like come over,
Report a concern   January 11, 2020 — Rated 10 out of 10 by A.M.P. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I’ve had nothing but amazing service. I love the nurse that comes in to help me. I couldn’t ask for a better company

Report a concern   January 10, 2020 — Rated 8 out of 10 by D.T. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The last caregiver that she had was exceptional. She was from Poland originally. I do not remember her name
Report a concern   December 31, 2019 — Rated 10 out of 10 by B.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Marilee our caregiver is wonderful!! Our son just loves when she comes to visit!!

Report a concern   December 30, 2019 — Rated 10 out of 10 by I.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I have had NND come to care for my Aunt at a complex care facility for dementia patients for 2 months now and it was one of the best decisions I have made for her quality of life. My aunt requires a lot of attention from qualified HCA’s for times where she has a tendency to escalate behaviours. The success had been overwhelmingly positive for her and has taken an of stress off me and my visits with First name removed have been much more enjoyable. I am so grateful for these wonderful people who have assisted my Aunt so wonderfully.

Report a concern   December 24, 2019 — Rated 10 out of 10 by B.L. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Thoughtful and caring nurses and staff.
Report a concern   December 24, 2019 — Rated 10 out of 10 by H.K. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Nurse next door is an excellent team . They care about people and their needs.
Report a concern   December 24, 2019 — Rated 10 out of 10 by K.T. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

After my surgery, we needed help. An RN came to do the assessment and we figured out exactly what we needed. The home cleaning services we received from Nurse Next Door was perfect. Thank you NND!
Report a concern   December 24, 2019 — Rated 9 out of 10 by J.J.R. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Quality and personal

Report a concern   December 22, 2019 — Rated 10 out of 10 by G.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Very caring and understanding. Office staff are also warm and accomodating
Report a concern   December 20, 2019 — Rated 9 out of 10 by C.D. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Your service was friendly, helpful and conscientious.

Report a concern   December 20, 2019 — Rated 10 out of 10 by S.C. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Awesome customer service.

Report a concern   December 18, 2019 — Rated 10 out of 10 by E.E. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

From the very first phone call to to the last communications I have had with the Nurse Next Door representatives, I have had prompt courteous & timely replies. I have a great respect for an agency that can provide good communications.

Report a concern   December 17, 2019 — Rated 9 out of 10 by P.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The effort to get schedules correct
Report a concern   December 17, 2019 — Rated 2 out of 10 by B.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

when i got home you guys had nobody here for the first 3 weeks, then as time went on betwwen peaple not wanting to come out and peaple going to other places ive had just about more time than nobody could show up as time they can
Report a concern   December 17, 2019 — Rated 10 out of 10 by N.L. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Arnnie, and everyone at the office is easy to reach and responsive. Grandma’s caregiver Eve is lovely and takes great care of Betty.

Report a concern   December 17, 2019 — Rated 10 out of 10 by D.N. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

We are very happy with our caregiver Brooke. Both Brooke and NND always inform us of any deviations in schedule. NND follows up to ensure things are going well.
Report a concern   December 17, 2019 — Rated 10 out of 10 by P.C.D. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Flexible with a schedule

Report a concern   December 17, 2019 — Rated 10 out of 10 by M.V. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

My Caregivers are pleasant, good-natured and hard working girls. Thank you so much for your help
Report a concern   December 17, 2019 — Rated 10 out of 10 by D.J.K. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Happy with service
Report a concern   December 17, 2019 — Rated 10 out of 10 by C.G. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Very happy with both my regular caregiver and am happy that we finally have a suitable back up care provider. The call Center has been helpful with getting extra shifts booked this past month

Report a concern   December 17, 2019 — Rated 9 out of 10 by A.F. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I have a lot of faith in the company, but there are a few glitches with scheduling at time. Also at times, workers do not turn out to be a good fit.
Report a concern   December 15, 2019 — Rated 9 out of 10 by A.L. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Reliable service
Report a concern   December 14, 2019 — Rated 10 out of 10 by B.A. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Very attentive to my needs
Report a concern   December 10, 2019 — Rated 6 out of 10 by C.H. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

So many cancellations with no back-up worker.

Privacy Policy