What our clients think of us!

I was not expecting to have a disgruntled employee who didn’t want to be there in this important surgery day.
I was disgusted appalled and will never contact this service again.

respect and kindness no hesitation to clean dirty things like toilet

Joyce was very good and I was able to book an appointment quickly.

Nice people an flexible schedule

Very pricey for the care my mother needs, like companionism.

miss Shauna, the caregiver was superb. Kind, patient, gentle.

Very friendly, helpful staff. Hard workers. Polite.

Your organization and staff are very good. The price is a little on the expensive side.

Sam, the RN that has been coming to the house is amazing! She is professional, friendly and very efficient. She made the visits something to look forward to. The only reason I didn’t give a higher rating was because the administration staff could be a little more organized. Received a call about the same thing from different people a couple of times. Not a really big deal, but makes things seem unprofessional. However, when we asked to have only Sam attend my needs, we were exceptionally pleased to have this request accommodated!

Consistent people in a home provides both more understanding care as well as relationship building with the client

You are convenient and available & a helpful service for people with needs.

Excellent help

Everyone is very carrying, supportive and involved in helping to ensure my mother receives the best care.

I now have a consistent nurse and that improved this score dramatically. Having several different nurses was hard.

We have been very pleased with the care Nastaran gives mom. We are also very pleased with the communication of the admin staff of Nurse Next Door

The nurse's were nice, prompt, and knew there Job.

very professional

Great Service and really helpful , nice people.

I think you do a good job of matching client with care giver, keep client informed of schedule etc.

The people.

The nurse and other caregivers that came to the house bent over backwards to make sure I was taken care of.Amber was on top of everything right from the get go and she made sure that I was taken care of which was very much appreciated

Cost is high. We went through several caregivers before we got one qualified.
That being said, we have the best caregiver we could ask for now. Invaluable.

Good morning,

I gave the score of six since I feel that we had requested a replacement for a month and Nurse next door was unable to provide me with the requested HCA's for the full month. The staffing wasn't consistent which left me hanging at times. However, I do understand that all of Health care is facing a staffing issue. I'm certain that under different circumstances, we would receive better service.

Thank you,

First name removed

If you’re lucky enough to get a good trustworthy and common sense caregiver then yes. We’ve had many duds but are very happy with our current one. The price is extremely high too.

horrible company very inexperienced not reliable at all

The nurses you sent were Tara from 8-10 September 15th and Temi 10-7 September 15/16th and both were excellent. They were so caring and supportive at a time when I needed them so much. And I really appreciated Keiffer coming by and dropping off forms when my printer wasn’t working and being so pleasant. I will definitely recommend your organization to family and friends.
Thank you,
Sue Last name removed

My caregivers are top notch and when I needed them the most due to a sad situation they helped me emotionally and helped me with the depression etc

Sabrina is the best most caring worker We have ever had. She gets (understands) Michael and wants what’s best for him, just like us. She is firm but fair and understanding.

We love Hoda - the person working with my son.

We've had LPNs and HCAs from NND and they have been high caliber people.